At Baylor Scott & White Hillcrest Ear, Nose and Throat, we take care of patients of all ages. Conveniently located, we’re dedicated to helping the communities around Waco live their healthiest lives. 

Every Waco ENT specialist here works together to create a care plan that puts you at the center of your health. 

This experienced team is here for every step of your health journey. Our goal is simple: to help you get Better and stay that way. 

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (10)
    Health Network Only
    Managed Choice
    Open Access Elect Choice
    Open Access Managed Choice
    Open Access Select
    QPOS
    Aetna Signature Administrators
    Health Network Option
    Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Open Choice PPO
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (1)
    BSW Extended PPO
  • Blue Cross Blue Shield - (20)
    Blue Advantage - Bronze
    Blue Advantage - Gold
    Blue Advantage - Silver
    Blue Advantage Plus - Gold
    Blue Advantage Plus - Silver
    STAR Kids
    High Performance Network
    Blue Premier Access
    Blue Essentials Access
    Blue Advantage Plus - Bronze
    TRS-ActiveCare Primary
    ParPlan
    Blue Cross Group Medicare Advantage (PPO)
    HealthSelect
    Blue Choice
    Blue Essentials
    Federal Basic Option
    Federal FEP Blue Focus
    TRS-ActiveCare 2
    Federal Standard Option
  • Cigna - (4)
    Choice Fund
    Open Access
    Point of Service Open Access
    Open Access Plus In-Network
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • HealthSmart - (1)
    Accel Network
  • Humana - (5)
    Humana Honor (PPO)
    HumanaChoice (Regional PPO)
    National POS
    PPO
    Humana Preferred
  • Nebraska Furniture Mart - (1)
    Pearl
  • PHCS Network - (1)
    PHCS Primary PPO
  • Superior Health Plan - (2)
    CHIP Perinate
    CHIP
  • Superior HealthPlan - (2)
    STAR
    STAR+PLUS
  • United HealthCare - (6)
    Select
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    EDGE
    Options
    Charter Plus
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ENT (Ear nose, throat - otolaryngology) services

  • Nasal and sinus diseases
  • Tubes and tonsillectomy procedures
  • Snoring and sleep disorders
  • Thyroid, parathyroid and salivary gland surgery
  • Head and neck cancer surgery
  • Ear diseases
  • Speech and swallowing disorders
  • Vocal disorders

Audiology (hearing and balance)

  • Hearing loss or impairment
  • Otologic disorders
  • Balance disorders

Learn more about our ENT services

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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