Medical services
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Cancer Care
Cancer Care
Board-certified oncologists on the medical staff provide personalized care and support patients on their journey from cancer patient to cancer survivor. As part of the Baylor Scott & White System, our center is part of the largest network of hospital-based cancer programs in Texas and is accredited by the Commission on Cancer.
We offer 21 private chemotherapy/medical therapy bays to reflect or socialize during infusion treatments.
We use an advanced radiation delivery system with enhanced safety features for improved accuracy and reduced treatment times.
We can address the vast majority of tumors and cancers, including:
- Blood and lymph system
- Brain and spinal cord
- Breast
- Digestive
- Endocrine
- Liver
- Lung
- Head and neck
- Pancreas
- Prostate/urologic
- Skin
-
Cosmetic and plastic surgery
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
-
Critical and intensive care
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Pediatric Intensive Care Unit (PICU)
- Surgical Trauma Intensive Care Unit (STICU)
-
Digestive diseases
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
-
Ear, nose and throat
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
-
Emergency care
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency care -
Eye care
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
-
Foot care
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
-
Heart & Vascular Institute
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
-
Hematology
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
-
Imaging and radiology
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology services -
Inpatient medicine and hospitalists
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicine -
Labor and delivery
Labor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Learn about labor and delivery -
Mammogram and breast imaging
Mammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imaging -
NeuroHealth Institute
NeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
-
Orthopedics
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Joint replacement
- Neck and back*
- Sports medicine
Comprehensive care is our game plan. The sports medicine surgeons on the medical staff are skilled at repairing all sports-related injuries, from the simple to the complex.
*These services are provided through orthopedic spine surgeons on the medical staff at Baylor Scott & White Medical Center – Lakeway and Baylor Scott & White Medical Center – Round Rock.
Learn more about orthopedics -
Primary care
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary care -
Rehabilitation and physical therapy
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
-
Surgical services
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
-
Urology
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
-
Women's health
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
-
Wound care
Wound care
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
- Abdominal stomas
- Arterial wounds
- Atypical wounds
- Diabetic lower extremity wounds
- Diabetic ulcers
- Minor burns
- New or non-healing surgical wounds
- Non-healing wounds of any kind
- Pressure ulcers (bed sores)
- Radiation wounds
- Traumatic wounds
- Venous wounds
- Cancer Care
- Cosmetic and plastic surgery
- Critical and intensive care
- Digestive diseases
- Ear, nose and throat
- Emergency care
- Eye care
- Foot care
- Heart & Vascular Institute
- Hematology
- Imaging and radiology
- Inpatient medicine and hospitalists
- Labor and delivery
- Mammogram and breast imaging
- NeuroHealth Institute
- Orthopedics
- Primary care
- Rehabilitation and physical therapy
- Surgical services
- Urology
- Women's health
- Wound care
Cancer Care
Board-certified oncologists on the medical staff provide personalized care and support patients on their journey from cancer patient to cancer survivor. As part of the Baylor Scott & White System, our center is part of the largest network of hospital-based cancer programs in Texas and is accredited by the Commission on Cancer.
We offer 21 private chemotherapy/medical therapy bays to reflect or socialize during infusion treatments.
We use an advanced radiation delivery system with enhanced safety features for improved accuracy and reduced treatment times.
We can address the vast majority of tumors and cancers, including:
- Blood and lymph system
- Brain and spinal cord
- Breast
- Digestive
- Endocrine
- Liver
- Lung
- Head and neck
- Pancreas
- Prostate/urologic
- Skin
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Pediatric Intensive Care Unit (PICU)
- Surgical Trauma Intensive Care Unit (STICU)
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careEye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesInpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicineLabor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Learn about labor and deliveryMammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imagingNeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Joint replacement
- Neck and back*
- Sports medicine
Comprehensive care is our game plan. The sports medicine surgeons on the medical staff are skilled at repairing all sports-related injuries, from the simple to the complex.
*These services are provided through orthopedic spine surgeons on the medical staff at Baylor Scott & White Medical Center – Lakeway and Baylor Scott & White Medical Center – Round Rock.
Learn more about orthopedicsPrimary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careRehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
Wound care
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
- Abdominal stomas
- Arterial wounds
- Atypical wounds
- Diabetic lower extremity wounds
- Diabetic ulcers
- Minor burns
- New or non-healing surgical wounds
- Non-healing wounds of any kind
- Pressure ulcers (bed sores)
- Radiation wounds
- Traumatic wounds
- Venous wounds
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (19)Aetna Signature AdministratorsChoice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Eagle II (PPO)Aetna Medicare Eagle Plan (PPO)Aetna Medicare Value Plan (HMO)Health Network OnlyAetna Medicare Choice II Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Freedom Preferred Plan (PPO)QPOSHealth Network OptionHMOManaged ChoiceOpen Access Select
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (26)2023 BSW Employee Network (SEQA & EQA)BSW Access PPOBSW Premier HMO-GroupBSW Preferred HMO - Individual MarketplaceBSW Preferred PPO NetworkBSW Plus HMO-GroupBSW Solutions PPOPyco Industries Employee PlanBSW Premier PPO2024 BSWH Employee Network (PPO & HDHP)PPO Network-GroupEPO Network-Individual/FamilyBSW SeniorCare Advantage PPOBSW SeniorCare Advantage HMOHMO Network-GroupBSW Plus PPO-Individual/FamilyMcLane Group NetworkBSW Premier HMO-Individual/FamilyRightCare STAR Medicaid NetworkHMO Network-Individual/FamilyCovenant Preferred HMOBSW Plus HMO-Individual/FamilyBSW Plus PPO-Group2024 BSWH Employee Network (SEQA & EQA)2023 BSW Employee Network (PPO & HSA)BSW Preferred HMO Network - Group
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Blue Cross Blue Shield - (20)TRS-Care StandardBlue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Advantage Plus - GoldBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)ParPlanBlue EssentialsBlue Essentials AccessBlue PremierFederal Basic OptionFederal FEP Blue FocusBlue ChoiceBlue Cross Group Medicare Advantage (PPO)TRS-ActiveCare 2Blue Premier AccessConsumer Directed HealthSelectBlue Advantage Plus - BronzeBlue Advantage Plus - SilverSTAR Kids
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Brookshire Brothers - (1)Employee Benefit Plan
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Cigna - (10)Choice FundLocalPlusLocalPlus In-NetworkOpen Access PlusOpen Access Plus In-NetworkCigna HealthSpringCigna Medicare AdvantageBSW Extended PPOOpen AccessPoint of Service Open Access
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (1)FirstCare Select Plus HMO Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)Preferred NetworkAccel Network
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Humana - (8)Humana USAA Honor with Rx (PPO)ChoiceCareHMOPPOHumana Gold Choice (PFFS)Humana Gold Plus (HMO)Humana PreferredHumanaChoice (PPO)
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Independent Medical Systems - (1)IMS Network
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Nebraska Furniture Mart - (3)OnyxEmeraldPearl
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PHCS Network - (1)PHCS Primary PPO
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (7)CHIP PerinateWellcareWellcare by AllwellCHIPSTARFoster CareSTAR+PLUS
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Superior HealthPlan - (2)STARSTAR+PLUS
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Three Rivers Network - (1)Three Rivers Network
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Tricare - (3)PrimeExtraSelect
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United HealthCare - (21)Navigate BalancedNavigate PlusOptionsNexus ACO - Referral RequiredNavigateCore EssentialSelectSelect PlusSurestNexus ACO - Open AccessAARP Medicare Advantage Walgreens (PPO)Choice PlusAll SaversAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage Patriot (HMO-POS)STARAARP Medicare Advantage Choice (PPO)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)STAR KidsUnitedHealthcare Medicare Advantage Choice (Regional PPO)Charter
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
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Community involvement
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
View our community benefit report -
Concierge and information desk
Concierge and information desk
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
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Dining options
Dining options
Cafeteria
Our café is located on lower level floor of the hospital and features a full-range of food and beverage items
Hours:
- Monday through Friday
- Breakfast: 6:30 - 10:00 AM
- Lunch and Dinner: 11:00 AM - 6:30 PM
- Saturday and Sunday
- Breakfast: 6:30 - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
Vending machines
Vending machines are available on the first floor near the emergency department and on the lower level near the cafeteria.
- Monday through Friday
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Estimate your cost of care
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of care -
Medical records
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your medical records -
Recognize an employee
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employee -
Spiritual care
Spiritual care
Chaplains are available 24 hours a day in the hospital or patients and visitors may wish to visit the chapel.
The chapel is located on the first floor west of the front reception area.
Connect with a chaplain -
Visitor lounges
Visitor lounges
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.
Visiting hours are available 24 hours a day.
-
Volunteer with us
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
View our community benefit reportConcierge and information desk
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
Dining options
Cafeteria
Our café is located on lower level floor of the hospital and features a full-range of food and beverage items
Hours:
- Monday through Friday
- Breakfast: 6:30 - 10:00 AM
- Lunch and Dinner: 11:00 AM - 6:30 PM
- Saturday and Sunday
- Breakfast: 6:30 - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
Vending machines
Vending machines are available on the first floor near the emergency department and on the lower level near the cafeteria.
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careMedical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your medical recordsRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employeeSpiritual care
Chaplains are available 24 hours a day in the hospital or patients and visitors may wish to visit the chapel.
The chapel is located on the first floor west of the front reception area.
Connect with a chaplainVisitor lounges
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.
Visiting hours are available 24 hours a day.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer