Primary care for patients of all ages conveniently located in Roanoke
Baylor Scott & White Family Medicine – Roanoke treats patients of all ages and is pleased to provide the families of our community with comprehensive, quality medical care in a comforting environment.
Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Roanoke promotes your overall well-being and makes sure you are up to date on your preventive health services.
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Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Choice POS IIAetna Signature AdministratorsHealth Network OnlyOpen Access Elect ChoiceOpen Access Managed ChoiceOpen Choice PPOGroup Retiree Medicare PPO - Limited to Exxon/MobilSTARSelectQPOSHMOManaged Choice
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Baylor Scott & White Health Plan - (1)BSW Premier HMO-Group
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Blue Cross Blue Shield - (17)Blue PremierTRS-ActiveCare 2TRS-Care StandardBlue Advantage - SilverBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)High Performance NetworkHealthSelectTRS-ActiveCare Primary+Federal FEP Blue FocusFederal Standard OptionBlue ChoiceBlue EssentialsBlue Essentials AccessBlue Cross Medicare Advantage (HMO)Blue Advantage Plus - GoldBlue Cross Group Medicare Advantage (PPO)Blue Advantage Plus - Silver
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Cigna - (4)Open Access Plus In-NetworkOpen AccessLocalPlusOpen Access Plus
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EHN - (1)Employers Health Network
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (2)CHIPFirstCare Select Plus HMO Network
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Humana - (8)HumanaChoice (Regional PPO)HumanaChoice (PPO)National POSPPOHumana Gold Choice (PFFS)Humana Gold Plus (HMO)Humana Honor (PPO)Humana Preferred
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (2)EmeraldOnyx
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Parkland Community Health Plan - (1)CHIP
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Superior Health Plan - (4)Ambetter Core EPO - SilverWellcareAmbetter Core EPO - GoldSTAR+PLUS
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (12)NavigateCore EssentialCoreChoice PlusChoiceCharter PlusCharter BalancedCharterAll SaversEDGEAARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)
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Primary care services
Baylor Scott & White Family Medicine – Roanoke is committed to promoting good health and recommend that every patient has an annual exam.
Acute disease management
- Upper respiratory infection
- Back pain
- Ear infection
- Gastroenteritis
Preventive health
- Cholesterol test
- Pap smear
- Prostate cancer screening
Chronic disease management
- Asthma
- Diabetes
- Hypertension
Immunizations
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
- New patient packet
- New patient packet (español)
- Initial health history questionnaire
- MCHATR (all patients age 24-36 months)
- Well child questionnaire (all patients age 1-5)
- Well child sports (all patients age 6-12)
- Adolescent school sports (all patients age 13-18)
- Well adult/well women (all patients age 19-65)
- Well senior (all patients over age 65)
- Well adult questionnaire
- UIL school physical
- Release of information from BSWH
- Release of information from BSWH (español)
- Release of information to BSWH
- Release of information to BSWH (español)