Baylor Scott & White Clinic – Austin Downtown

Baylor Scott & White Clinic – Austin Downtown provides preventive care, primary care, and specialty services to patients in the downtown Austin and surrounding communities.

The primary care physicians and specialists at our clinic offer a range of services, including dermatology, cardiology and orthopedics. The family doctors here also treat common conditions, like asthma, the flu, skin diseases and back pain.

For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin North Burnet. Read more about urgent care services throughout the Greater Austin Region.

More about us

Same-day appointments

If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners.

Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.

To schedule a same-day appointment at this clinic, call 512.654.4100.
Virtual care visit

We're making it easy for you to get the care you need when you need it.

Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.

Schedule a virtual care visit

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance plan or carrier

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Aetna - (15)

Aetna Signature Administrators

Choice POS II

Aetna Medicare Eagle II (PPO)

QPOS

Open Access Elect Choice

Group Retiree Medicare PPO - Limited to Exxon/Mobil

Aetna Medicare Eagle Plan (PPO)

Aetna Medicare Dual Complete Plan (HMO D-SNP)

Aetna Medicare Choice Plan (PPO)

Aetna Medicare Choice II Plan (PPO)

Select

Open Choice PPO

Aetna Medicare Freedom Preferred Plan (PPO)

Open Access Select

Open Access Managed Choice
Baylor Scott & White Health Plan - (2)

BSW Preferred PPO Network

BSW Plus PPO-Group
Blue Cross Blue Shield - (6)

Blue Advantage Plus - Gold

Blue Advantage - Bronze

TRS-ActiveCare Primary

Blue Advantage - Gold

TRS-ActiveCare Primary+

TRS-ActiveCare Primary HD
Cigna - (1)

Point of Service Open Access
DFW ConnectedCare - (1)

American Airlines Employee Benefit Plan
First Health/Coventry - (1)

First Health/Coventry Network
Galaxy Health Network - (1)

Galaxy Health Network
HealthSmart - (2)

Accel Network

Preferred Network
Humana - (9)

HumanaChoice (PPO)

Humana USAA Honor with Rx (PPO)

Humana Honor (PPO)

Humana Gold Plus SNP-DE (HMO D-SNP)

Humana Gold Plus (HMO)

HumanaChoice (Regional PPO)

National POS

HMO

Humana Gold Choice (PFFS)
Imagine Health - (1)

Imagine Health Network
Independent Medical Systems - (1)

IMS Network
Nebraska Furniture Mart - (2)

Emerald

Onyx
Superior Health Plan - (6)

CHIP Perinate

Foster Care

STAR

STAR+PLUS

Wellcare

CHIP
Superior HealthPlan - (2)

STAR

STAR+PLUS
Tricare - (3)

Extra

Select

Prime
TriWest HealthCare - (2)

VA-PCCC

Community Care Network
United HealthCare - (11)

Options

Nexus ACO - Referral Required

Charter Plus

Charter Balanced

Core

CHIP

STAR

All Savers

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Surest

Medical services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

Integrative medicine

Our integrative medicine specialists combine modern medicine with complementary health services like acupuncture and massage therapy to heal both biological and psychological problems that have not responded to typical treatments, including:

Allergies
Digestive issues
Headaches and migraines
Neurological disorders
Orthopedics (relief for conditions of soft tissue, muscle, bones, and joints)
Pain management
Pre- and post-operative rehabilitation
Pregnancy
Stress and anxiety
Strokes

Learn more about integrative medicine

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

Acne
Actinic keratosis
Dermatitis
Eczema
Psoriasis
Rosacea
Skin cancer
Skin infections
Warts

Read more about our dermatology services

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

Diabetes
High blood cholesterol and triglycerides
Obesity
Osteoporosis
Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
Parathyroid gland disorders
Pituitary and adrenal disorders
Thyroid gland disorders

Some procedures and tests we offer include:

Bone density testing
Continuous glucose monitoring
Insulin pump therapy
Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

Heart & Vascular Institute

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

Cardiac rehabilitation
Cardiology
Electrophysiology
Heart failure
Vascular care

Learn more about the Heart & Vascular Institute

Mental health

Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:

Anxiety disorders (OCD, panic, phobias)
Attention Deficit Hyperactivity Disorder (ADHD)
Binge or compulsive overeating
Coping with chronic illness
Depression
Grief/bereavement
Substance abuse

Read more about psychiatry and psychology

Orthopedics

Our orthopedic specialists can help you move better every day with treatments and services meaningful to your situation and goals. We provide care for all types of bone, joint, and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.

Our quality care includes, but is not limited to:

Broken bones
Cartilage restoration
Carpal tunnel
Dislocations and separations
Knee, hip, and shoulder scopes
Joint/ligament reconstruction
Torn meniscus and tendons
Total joint replacement

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:

Chronic disease management and medication management
Diagnostic testing and lab services
Immunizations and vaccinations
Pediatric care
Physicals, including sports physicals
Preventative health
Treatment for illnesses and minor injuries
Women’s health

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Rehabilitation and physical therapy

Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

Musculoskeletal disorders
Neurologic disorders and injuries
Pediatric neurological and developmental disorders
Post-operative care
Sports injuries

Read more about our PT and rehab services

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.

Other payment options:

Pay by mail

To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

Please mail the payment to the address listed on your statement.
Pay by phone

Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
Pay in person

Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy

Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.

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Baylor Scott & White Clinic - Austin Downtown

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Insurances accepted