Refer a patient

Easily refer your patient to us via EpicCare Link, or by phone or online form.

EpicCare Link securely connects referring practitioners and staff to select patient information in the Baylor Scott & White Health Epic electronic health record.

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Patient transfer and emergent transport

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At Baylor Scott & White Health, we prioritize your patient's safety, ensuring that each transfer is swift, efficient, and guided by the best interests of your patients' health.

Aortic Center (DFW)


Baylor Scott & White Health can provide patients with acute aortic syndrome timely surgical intervention at two of our high-volume cardiac surgery centers in the Dallas-Fort Worth (DFW) metroplex. Surgeons on the medical staff are on call 24/7 to receive acute aortic emergencies.

For patients presenting with acute aortic dissections and other thoracic aortic emergencies, call our Patient Transfer Center from anywhere in the metroplex to receive immediate transport and intervention.

Call 214.820.6444

To schedule your patient for a non-emergent evaluation at the Aortic Center, call 469.814.3480.


About the program

The Patient Transfer Center is your direct line to saving a life. It provides your patient access to quality surgical intervention at a high-volume cardiac surgery center where operative mortality is significantly lower than at low-volume centers.*

Surgeons on the medical staff are on call 24/7 to receive acute aortic emergencies, such as:

  • Acute Type A or B Dissection
  • Thoracic Aortic Aneurysm
  • Thoracoabdominal Aneurysm

An acute aortic dissection emergency has a mortality rate of 1 percent each hour that treatment is delayed. Left untreated, this emergency has a mortality rate of 21 percent at day one, 74 percent at day 14 and 93 percent at one year.**


* Mani Arsalan, MD, John J. Squiers, BSE, Morley A. Herbert, PhD, Juan C. MacHannaford, MD, Themistokles Chamogeorgakis, MD, Syma L. Prince, RN, BSN, Baron L. Hamman, MD, Cathy Knoff, RN, MBA, David O. Moore, MD, Katherine B. Harrington, MD, J. Michael DiMaio, MD, Michael J. Mack, MD, William T. Brinkman, MD, Comparison of Outcomes of Operative Therapy for Acute Type A Aortic Dissections Provided at High-Volume Versus Low-Volume Medical Centers in North Texas. American Journal of Cardiology, October 2016.

** Hirst AE Jr, Johns VJ Jr, Kime SW Jr, Dissecting aneurysm of the aorta: A review of 505 cases. Medicine (Baltimore) 1958; 37:217-79.

Rapid ECMO deployment


Baylor Scott & White Health can provide patients with an extracorporeal membrane oxygenation (ECMO) program at our high-volume cardiac centers.

The Rapid ECMO Deployment Team has transported patients with and without a VAD, intra-aortic balloon pump, Impella, nitric oxide, and mechanical ventilation. The Rapid ECMO Deployment Team is available 24/7.


Indications and criteria

The program provides veno-arterial (VA) and veno-venous (VV) ECMO for patients that are in cardiogenic shock, advanced respiratory failure, or septic shock.

VA ECMO indications:

  • Post-acute myocardial infarction
  • Post-cardiotomy shock
  • Pulmonary embolus
  • Advanced heart failure as bridge to heart transplant
  • Advanced cardiac mechanical support until bridge to left ventricular assist device (LVAD)

VV ECMO indications

  • Adult respiratory distress syndrome (ARDS)
  • Pneumonia, viral or bacterial
  • Trauma to heart and lungs
  • Advanced lung disease as bridge to lung transplant

Inclusion criteria*

  • Age 18 – 75
  • Bridge to durable LVAD, heart, or lung transplant
  • Witnessed cardiac/respiratory arrest with adequate CPR in progress <=30 minutes
  • Cardiogenic shock – patient on 2 or more vasoactive drips, urine output<= 30 ml/hr. SVO2 60%.  Lactate >=2mmol/L
  • Respiratory failure – Respiratory Rate ≥ 30. Inspiratory Pressure ≥ 30, FIO2 ≥ 80%.  PEEP .+ cmH2O

Exclusion criteria*

  • DNR or cancer with predicted survival, 1 year
  • Age ≥ 75 years
  • Evidence of severe neurological injury
  • Unwitnessed cardiac arrest or CPR for >60 minutes
  • Lactate > 16 mmol/L
  • AST or ALT> 2,000 or INR > 4.5
  • Advanced microcirculatory failure with severe mottling or established purpura

*To be used as general guidelines, provider may use discretion for witnessed PEA arrest


Locations

Baylor University Medical Center - Dallas
3500 Gaston Avenue
Roberts Hospital Fourth Floor ICU
Dallas, TX 75246

Baylor Scott & White The Heart Hospital - Plano
1100 Allied Drive Fifth or Sixth Floor ICU
Plano, TX 75093

Baylor Scott & White All Saints Medical Center - Fort Worth
1400 8th Avenue Building A, Second Floor CVICU
Fort Worth, TX 76104

Baylor Scott & White Medical Center - Temple
2401 S. 31st Street
Temple, TX 76508  

The Heart Hospital - Plano


Baylor Scott & White The Heart Hospital – Plano is one of the nation's premier heart and vascular hospitals, known for pushing the boundaries of cardiovascular medicine and continuously improving patient care.

Hours of operation
Monday - Friday: 7 AM - 7 PM
Saturday - Sunday: 7 AM - 3:30 PM

Call 469.814.3565



Fax
214.818.6471

Patient transfers
214.820.6444

Direct admit
8 AM - 5 PM
469.814.3596

Pre-op lab appointments
469.814.3565

Pre-admission testing
8:30 AM - 5 PM
469.814.3721

Maternal Transport program (Dallas)


The Maternal Transport Program is for antepartum women in need of specialized inpatient maternal care unavailable at transferring facilities.

Call to request a transport to Baylor University Medical Center, the transport team will use the most appropriate means of transport including helicopter, ground ambulance or plane to provide a safe trip for patients.

Call 888.820.2806

The Maternal Transport service is open to referring physicians for antepartum patients with a viable fetus (approximately 23 weeks), who are experiencing high-risk antepartum complications, including (but not limited to):

  • Preterm, premature rupture of the membranes
  • Pre-eclampsia
  • Preterm labor
  • Medically complex antepartum patients needing ancillary services (e.g., critical care, cardiovascular care, neurology services, trauma care or other specialized care services)

Maternal-fetal medicine, neonatology and obstetrics and gynecology hospitalists on the medical staff – as well as specialty-trained antepartum nursing staff – are available to evaluate antepartum patients promptly upon transfer.

McLane Children's Transport program (Temple)


The McLane Children's Medical Center Transport Program has an air ambulance as well a pediatric transport ambulance staffed with specially trained nurses, respiratory therapists and EMTs.

Our transport team uses equipment specially designed to take care of your pediatric patients who need to be transferred to Baylor Scott & White McLane Children's Medical Center in Temple, Texas, due to surgical emergencies, cardiac issues or other medical conditions requiring transfer.

The transport team is immediately available for deployment 24/7 once the decision is made to transfer your patient.

Call our transport team for pediatric transfer from an area hospital to Baylor Scott & White McLane Children's Medical Center.

Call 254.935.KIDS (5437)

Other resources and services

OR Scheduler

View instructions, find hospital contacts or download OR scheduling and surgery consent forms for surgeries performed at Baylor Scott & White Health.

Request EpicCare Link access to securely view select patient information in the Baylor Scott & White Health Epic electronic health record.
doctor and nurse with physician liaison

Our Physician Relations team can serve as a single point of communication for your practice when questions or issues arise

We hope to be a resource for the following areas and more:

  • Assistance in establishing access to EpicCare Link, the portal to the electronic health record
  • Facilitating referrals if difficulties arise
  • Providing information on Baylor Scott & White Health physician specialists and services
  • Troubleshooting any problems with service to referring physicians
  • Discussing operational improvements that make interacting with Baylor Scott & White Health easier
  • Identifying CME opportunities for continuing education credit
  • Answering any questions regarding interactions with Baylor Scott & White Health

For personalized assistance and the most up-to-date information on our services, please contact one of our local physician liaisons at a facility near you.

Certain procedures require specified infrastructure and physician expertise to provide optimal outcomes for patients.

Moving high-risk procedures to hospitals and facilities that meet rigorous criteria based on national benchmarks for each procedure is being implemented in phases, evaluating different procedures and treatments.

By aggregating surgeries and procedures that have high risk, yet few in annual volume, we can ensure that essential resources are available at the treating hospital and, as important, institutional volumes are at a level to provide the expertise resulting in fewer complications and improved outcomes.

Specialized workgroups evaluated the three procedures against national standards and outcomes, and identified facilities where they perform esophagectomy for cancer, mitral valve procedures and pancreaticoduodenectomy/Whipple.

  • High-risk, low-volume (HRLV) centers of excellence

    Esophagectomy for Cancer

    • Baylor University Medical Center, part of Baylor Scott & White Health
    • Baylor Scott & White Medical Center – Plano
    • Baylor Scott & White Medical Center – Temple

    Mitral Valve Procedures

    • Baylor University Medical Center
    • Baylor Scott & White The Heart Hospital – Plano
    • Baylor Scott & White Medical Center – Temple
    • Baylor Scott & White Medical Center – Round Rock

    Pancreaticoduodenectomy/Whipple

    • Baylor Scott & White All Saints Medical Center – Fort Worth
    • Baylor University Medical Center
    • Baylor Scott & White Medical Center – Plano
    • Baylor Scott & White Medical Center – Temple
  • Criteria

    In our due diligence, we answered the following questions regarding each procedure:

    • What are the resource needs (infrastructure and physician expertise)?
    • What are the minimum volume requirements?
    • What are the unique quality outcome metrics required?
    • Which are the currently "appropriate" and "possible" hospitals for each procedure?
    • What should be the timeframe for the "possible" hospitals to qualify as "appropriate" facilities?
    • What system resources exist to help "possible" hospitals move to the "appropriate" category and what will this process entail?
conference attendees

Continuing Education courses for credit

Baylor Scott & White Health through the A. Webb Roberts Center for Continuing Medical Education offers in-person and online courses that meet continuing education requirements.

A. Webb Roberts Center for Continuing Medical Education is accredited by the Accreditation Council for Continuing Medical Education (ACCME).


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