Dr Gray was thoughtful during my explanation of my experiences, since this was my first visit, and thorough with the explanation of my situation as it didn't effectively pertain to my cardiovascular system. Set up an follow up appointment for 6 week out and will re visit.
4.5

Locations of William Todd Gray, DO

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Hospital Affiliations
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - McKinney
Baylor Scott & White Medical Center - McKinney
Baylor Scott & White The Heart Hospital - Denton

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Reviews (283) for William Todd Gray, DO

Overall
4.9*
averageRating metric
4.9
Time Care Provider spent with Patient
4.8
Wait Time at Clinic
5.0
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

4.5 Apr 14, 2025 Dr Gray was thoughtful during my explanation of my experiences, since this was my first visit, and thorough with the explanation of my situation as it didn't effectively pertain to my cardiovascular system. Set up an follow up appointment for 6 week out and will re visit.
5.0 Apr 13, 2025 Listened to my concerns and took the time to answer all of my questions. Explained things well. Didn't feel rushed.
4.9 Apr 11, 2025 He was willing to take the time to talk with me and answer my questions and explain what was going on.
5.0 Apr 10, 2025 Dr. Gray is a true professional and is willing to spend time with you and insure all your questions get answered.
5.0 Apr 10, 2025 In my opinion, Dr Gray and the entire team at BSW are the best.
5.0 Apr 9, 2025 Very friendly and helpful physician and staff.
4.2 Apr 7, 2025 He is a true profesional
5.0 Apr 5, 2025 Relaxed, friendly, and an overall feeling of competence throughout the office. Dr. Gray listened and answered all of my questions. Both Dr and nurse were friendly and set a comfortable tone to the visit. We were also seen promptly.
5.0 Apr 3, 2025 Very efficient and friendly office
5.0 Apr 1, 2025 It's always a pleasure to see him. Listens and is very attentive! Great bed side manners!!
5.0 Mar 27, 2025 DR. Was very friendly, very experienced in the problem that I had.
5.0 Mar 27, 2025 Dr Gray was professional, personable, and took the time to answer all my questions and concerns.
5.0 Mar 25, 2025 Very thorough, great customer service
5.0 Mar 25, 2025 Friendly, informative, listens and answers questions pleasantly
5.0 Mar 22, 2025 Dr. Gray spent time with me and explained everything. Very good experience.
5.0 Mar 22, 2025 It was a great experience, Dr Gray took the time to explain every step he was taking. He was kind, clear and concise. I would highly recommend him.
5.0 Mar 22, 2025 He explained everything to me about all the concerns I had and he listened to me.
5.0 Mar 19, 2025 Dr Gray is easy to talk to and understand.
4.7 Mar 18, 2025 Great listener and provided great explanations for my troubles.
5.0 Mar 14, 2025 Friendly, talks to you in understandable medical terms, takes the time to answer your questions, staff is outstanding and nice. He is super
5.0 Mar 12, 2025 It he was friendly and positive. He inspires confidence.
5.0 Mar 6, 2025 It was great.
4.8 Mar 6, 2025 I was surprised to get an appointment so quickly when I had some issues arise! Dr. Gray is able to communicate his thoughts in a way that is easy to understand.
5.0 Mar 6, 2025 Excellent experience with the Doctor and staff
5.0 Mar 5, 2025 Dr Gray treated me very well and explained all my questions,
4.9 Mar 2, 2025 Dr Gray in person was great. He was personable and approachable. He was kind and insightful. Absolutely loved the in person visit. Call me old fashioned but I think it's sad when I am not able to directly speak with my doctor when I have a question directly related to something they have said to me. This may be how it is done these days and it is what it is, but it left me feeling like I didn't matter. Having said that the over all experience was good.
5.0 Feb 28, 2025 As a new patient retired from healthcare, I found Dr. Gray to be very thorough and considerate. He showed concern and explained everything in relatable terms. He used patient stories to share information and set my mind at ease while making me aware of red flags. I am so grateful to find a provider like Dr. Gray and have already recommended him to family and friends. I am totally confident with his care.
5.0 Feb 28, 2025 The staff and Dr. Gray were caring and professional.
5.0 Feb 26, 2025 It was a first class visit
5.0 Feb 19, 2025 Very prompt and and nice
5.0 Feb 19, 2025 He was informative
5.0 Feb 16, 2025 Wonderful Doctor!!! Would not be here w/o him!
4.8 Feb 16, 2025 Interested, relaxed, not rushed
5.0 Feb 14, 2025 Dr. Gray is the best doctor I have ever encountered, in every way that counts, he is the best! Compassionate, caring, knowledgeable, informative, doesn't waste his time or mine, reassuring, hopeful ... The list of positive attributes could go on and on.
5.0 Feb 14, 2025 Very caring and listen to our concerns.
5.0 Feb 13, 2025 The best experience I have in s long time
4.8 Feb 13, 2025 Friendly and I didn't feel awkward talking to him about why I came to see him.
5.0 Feb 11, 2025 Dr. Gray was knowledgeable, affable, and efficient
5.0 Feb 11, 2025 Very personable
5.0 Feb 11, 2025 Happy with Dr.Grey!
5.0 Feb 9, 2025 He is kind and a master of his craft!
4.8 Feb 8, 2025 He listened to my concerns, made me feel better about figuring out what's going on with my heart, I didn't feel judged. Dr. Grey made me feel seen and heard as a person, not a number or diagnosis.
5.0 Feb 5, 2025 He listened to every concern I had was very helpful
5.0 Feb 4, 2025 His communication about my symptoms was very good
5.0 Feb 4, 2025 Professional & caring
4.9 Feb 1, 2025 He listened to me, acknowledged my prescriptions, explained things, helped me understand medicine I was taking, & had a good bedside manner.
4.8 Jan 31, 2025 I'm delighted to be one of Dr. Gray's New patients!
5.0 Jan 31, 2025 Thank you
5.0 Jan 31, 2025 Very professional and kind!
5.0 Jan 28, 2025 Very satisfied
5.0 Jan 25, 2025 Quick informal wellness checkup
5.0 Jan 22, 2025 Very caring and professional
5.0 Jan 22, 2025 Dr Gray is very detail.
5.0 Jan 18, 2025 My first visit to a heart doctor ever.
4.7 Jan 14, 2025 Pleasant, supportive, professional and genuine
5.0 Jan 14, 2025 He listened
5.0 Jan 11, 2025 Dr. Gray is awesome! He listened to my concerns, answered any questions I had and was extremely helpful.
5.0 Jan 8, 2025 Excellent
4.8 Jan 2, 2025 Profession care based on my personal situation.
4.7 Dec 31, 2024 Took time necessary to answer all questions. Explained everything clearly.
5.0 Dec 27, 2024 Dr. Gray is the best mix of professional and personable. He answers all my questions and Leis and make certain to explain anything that remains that I might not understand. I would gladly recommend him to anyone
4.9 Dec 26, 2024 Kind. Understanding. Active listener. Responsive.
5.0 Dec 25, 2024 Awesome Physican,! He takes his time and I didn't feel rushed! He explained everything to me and my family...I changed Cardiologists to see Dr GRAY because I was dissatisfied with my old and Dr GRAY IS THE BEST! I trust him !
5.0 Dec 20, 2024 He is amazing
5.0 Dec 17, 2024 Dr Gray is very caring and explains everything.
4.8 Dec 17, 2024 This was my first visit. However, Dr. Gray was very personable and went into detail with me. I have been seeing doctors since I was 7 and he has a great bedside manner. It is difficult to find a Dr that can communicate and truly listen and hear what the patient is saying and that is Dr. Gray.
5.0 Dec 17, 2024 Dr Gray was informative and easy to talk to.He answered all my questions.
5.0 Dec 17, 2024 Such a down to earth Dr. Easy to talk to very positive.
5.0 Dec 17, 2024 Thorough, patient, detailed, professional
5.0 Dec 13, 2024 Very nice and easy to talk to
5.0 Dec 12, 2024 Dr. Gray was very understanding and explained in detail everything needed for me going forward in the future. I just moved from New York so I was a little apprehensive in getting a new cardiologist. I felt that I made the right decision with Dr. Gray.
5.0 Dec 12, 2024 Dr Gray is a excellent doctor
5.0 Dec 11, 2024 Dr Gray was so informative to me
5.0 Dec 11, 2024 Wonderful Doctor, friendly, professional and makes you feel you are important.
5.0 Dec 11, 2024 Dr Gray is absolutely the best, and cardiology care, very friendly and nice. He makes you feel you are very important!!
5.0 Dec 11, 2024 Dr. Gray always takes the time to answer my questions thoroughly and he keeps me informed of my condition and treatment.
4.8 Dec 11, 2024 Dr Gray is great. He takes time to listen and recommends accordingly. I highly recommend Dr gray
5.0 Dec 11, 2024 He listens to your concerns & addresses your questions
5.0 Dec 11, 2024 He is nice and helpful and does what he can for you to his best.
5.0 Dec 10, 2024 Friendly and informative
4.8 Dec 10, 2024 Explanation was good
5.0 Dec 6, 2024 Dr Gray was very pleasant and professional. Understood my concerns and ordered appropriate tests. I look forward to working with him in the future
5.0 Dec 5, 2024 Dr. Gray was very professional & effective. He keyed in immediately that I hade acute bronchitis and gave me a prescription that in two has improved my symptoms. I am so pleased he accepted me as a new patient.
5.0 Dec 4, 2024 He was awesome he answered all my questions and I didn't feel rushed. I've been to doctors for the same reason but they didn't do anything Dr Gray listened and told me I'll help you and he did.
5.0 Dec 3, 2024 The doctor is easy to talk to, he listened to what I was concerned about and provided medication.
5.0 Nov 27, 2024 Provided lots of good information and made sure I understood the information
5.0 Nov 27, 2024 Always an awesome experience
5.0 Nov 14, 2024 Great
5.0 Nov 12, 2024 Great patient care!
5.0 Nov 11, 2024 Very professional and courteous
5.0 Nov 7, 2024 The staff were quick and efficient. Dr. Gray was compassionate and caring and wished me well with my upcoming procedure for which I needed the clearance. I would definitely feel comfortable referring anyone to he and his team!
5.0 Nov 5, 2024 He listened to my concerns
4.8 Oct 31, 2024 Caring and competent timely manner
5.0 Oct 29, 2024 Dr Gray came highly recommended and exceeded every expectation.
5.0 Oct 24, 2024 Dr. Gray was compassionate, thorough, accommodating, and incredibly kind and reassuring. He was incredibly willing to support me in any way possible!
5.0 Oct 23, 2024 Wonderful experience. Highly recommend Dr Gray
5.0 Oct 23, 2024 Care provided was excellent
5.0 Oct 22, 2024 Dr Gray is appears very knowledgeable and up to date on the latest research available. He takes the time to communicate with his patients and make sure they understand treatment plan options, etc. He is also a pleasant doctor to talk to.
4.5 Oct 22, 2024 Listened to my concerns and took action.
5.0 Oct 22, 2024 Very caring relatable and knowledgeable.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.