Roberto Baylon Dela Cruz, MD
Family Medicine
Video Visit
MyBSWHealth
Roberto Baylon Dela Cruz, MD
Family Medicine
Video Visit
MyBSWHealth
Locations ofRoberto Baylon Dela Cruz, MD
Baylor Scott & White Family Health Center - Richardson
1410 E Renner Rd Ste 201, Richardson, TX, 75082
6605.9mi
Directions
Call
972.234.3311
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:9:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
|
Roberto dela Cruz, Jr., MD has joined Baylor Family Health Center at Richardson. Dr. dela Cruz is board certified in family medicine and is committed to treating the entire family. ... View More |
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Medical Branch at Galveston (2006) |
| Internship: Family Medicine, University of Texas Medical Branch - Galveston (2007) |
| Medical School: University of Texas Medical Branch - Galveston (2007) |
| Residency: Family Medicine, UTMB-Galveston (2009) |
| Residency: Family Medicine, University of Texas Medical Branch - Galveston (2009) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (491) for Roberto Baylon Dela Cruz, MD
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.5 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate provider 0-10 | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments**
| 5.0 | May 14, 2025 | This was my first appointment and I ccan actually tell the doctor cared! | |
| 5.0 | May 14, 2025 | Very knowledgeable, kind, listens, and refers you if the medical issue is out of his realm of expertise. | |
| 5.0 | May 13, 2025 | The doctor is very professional and courteous. Shows interest in his patients. | |
| 5.0 | May 12, 2025 | He always goes beyond my expectations as a dr. Great service provided by him. | |
| 5.0 | May 8, 2025 | Dr was very caring in the treatment to help me feel better. He checked in to see how I was doing. I appreciated his concerns and thoughtfulness. | |
| 5.0 | May 8, 2025 | Dr. Dela Cruz is a good listener and pays close attention to details. | |
| 5.0 | May 8, 2025 | Very courteous, knowledgeable, explained specifically of reasons for visit. Listens to your questions and concerns answering professionally. | |
| 5.0 | May 7, 2025 | He takes his time & I know he will listen & answer all my questions I feel good when my visit is over. | |
| 5.0 | May 7, 2025 | I like him alot | |
| 5.0 | May 7, 2025 | Excellent bedside manner. Understands and listens to the patient. | |
| 4.4 | May 6, 2025 | He's very informative and always takes the time to answer my questions without making me feel rushed. | |
| 4.7 | May 6, 2025 | Dr Dela Cruz has been my primary care physician for many years. He is professional and non-judgemental. He is also friendly, unlike others in my many years of PCP visits. | |
| 5.0 | May 5, 2025 | So caring and never rushes! | |
| 5.0 | Apr 26, 2025 | Prompt, great communication, thorough | |
| 5.0 | Apr 25, 2025 | He us a great doctor, willing to give you advices and more during the appoinment. | |
| 4.9 | Apr 24, 2025 | Very friendly and straight forward. Great bedside manner. | |
| 4.7 | Apr 23, 2025 | I've never had a doctor that makes me feel so seen or heard. | |
| 5.0 | Apr 23, 2025 | Dr Dela Cruz spent time to listen to my issues and had good recommendations including referrals. He knew a cardiologist was in the office that morning and was able to arrange a same day appointment for me. | |
| 5.0 | Apr 20, 2025 | Very pleased with all aspects of my visit with Dr.Dela Cruz | |
| 5.0 | Apr 19, 2025 | Always a top provider. Listens, gives clear directives. | |
| 5.0 | Apr 17, 2025 | Dr DeLaCruz has been my PCP for several years I think that's why he has all his gray hairs | |
| 5.0 | Apr 17, 2025 | Dr. Dela Cruz is very caring, and he listens to you. He was very helpful to me at my appointment. He has given me a referral to an orthopedic surgeon for further help on my problem. | |
| 4.7 | Apr 16, 2025 | Very good | |
| 5.0 | Apr 10, 2025 | Dr Dela Cruz is an outstanding physician and is by far the best primary physician by far that I've been associated with. | |
| 4.8 | Apr 9, 2025 | Dr. Dela Cruz is the best. He is very thorough and very caring. He is excellent at explaining the situation. | |
| 5.0 | Apr 9, 2025 | Dr Dela Cruz is very thorough caring answers all questions and takes his time...I couldn't ask for a better Dr. | |
| 4.9 | Apr 8, 2025 | He listened and ask questions about my discomfort | |
| 4.8 | Apr 6, 2025 | He did not rush our visit and answered questions completely. | |
| 5.0 | Apr 5, 2025 | Equipped, Listens, compassionate, efficient, likeable | |
| 5.0 | Apr 5, 2025 | Doctor De La Cruz cares about his patients and always want me to get the best care | |
| 5.0 | Apr 5, 2025 | Dr Dela Cruz pays attention to detail, very thorough. Definitely the best Dr I've ever had, and I've had a lot! He'll be my provider until I die or until he retires... | |
| 5.0 | Apr 2, 2025 | Excellent | |
| 4.7 | Apr 1, 2025 | I have referred him to several people. | |
| 4.8 | Mar 31, 2025 | Took the time to answer my questions and address my concerns. | |
| 5.0 | Mar 31, 2025 | Took the time to answer my questions and gave feedback on my concerns. | |
| 4.7 | Mar 28, 2025 | Thanks for looking at my data! | |
| 5.0 | Mar 28, 2025 | He listened to my concerns and took his time with me. He answered my questions. | |
| 5.0 | Mar 28, 2025 | He takes his time and listens. | |
| 5.0 | Mar 27, 2025 | Dr. Dela Cruz is a very caring and patient man | |
| 5.0 | Mar 25, 2025 | Dr Dela Cruz actually listens to your concerns and you don't just feel like a number | |
| 4.6 | Mar 25, 2025 | Dr DelaCruz is great. He's friendly, professional, and always attentive to my needs. He makes appointments easy and ensures I get the care and information I need | |
| 5.0 | Mar 25, 2025 | Dr Roberto de la Cruz has always been very caring answering my messages in the portal as quickly as possible. | |
| 4.3 | Mar 23, 2025 | Nurturing | |
| 5.0 | Mar 22, 2025 | Good listener, very knowledgeable | |
| 4.8 | Mar 22, 2025 | Dr. Baylon DeLa Cruz is a provider that shows interest, concern and willingness to find out more information on what is happening with my health. He respects my concerns and need to return to work as soon as possible. Dr DeLaCruz is a true professional. Thank you | |
| 5.0 | Mar 21, 2025 | Caring, knowledgeable,listens to patient , incredible physician !!! | |
| 5.0 | Mar 18, 2025 | He's been my doctor for 10 plus years very thorough and explains everything you have guestions about | |
| 4.7 | Mar 18, 2025 | I trust Dr dela Cruze | |
| 5.0 | Mar 10, 2025 | The best experience expected with a primary care doctor. Absolutely great!! | |
| 4.8 | Mar 9, 2025 | Dr dela Cruz always seems to care and I never feel rushed. He also gives excellent referrals. | |
| 5.0 | Mar 7, 2025 | Friendly staff great doctor and service | |
| 5.0 | Mar 7, 2025 | Best provider | |
| 4.3 | Mar 5, 2025 | Always a great experience dr Cruz and his staff are awesome | |
| 5.0 | Mar 4, 2025 | Dr dela Cruz always listens to me. He genuinely cares. I feel like I am getting the best medical care from him. | |
| 5.0 | Mar 1, 2025 | He listens and is so helpful when I am not sure about something. He address all of my concerns and goes above and beyond. | |
| 5.0 | Feb 27, 2025 | He is great , nice, kind. And friendly.. | |
| 4.9 | Feb 22, 2025 | My family doctor. Always caring. Always knowledgeable | |
| 4.5 | Feb 21, 2025 | Caring, friendly, professional | |
| 5.0 | Feb 19, 2025 | Doctor DeLaCruz has always been the same since I first met him. Caring, considerate, compassionate person. | |
| 5.0 | Feb 18, 2025 | He is very communicative. He takes time to explain issues. | |
| 5.0 | Feb 14, 2025 | Very caring and easy to talk to. I feel his treatment is in collaboration with me and is always in my best interest. | |
| 5.0 | Feb 13, 2025 | He is so knowledgeable and has good connections (great references on referrals in BSW). He is a great listener and doesn't rush me. I'm amazed at how well he meets and exceeds my needs. | |
| 5.0 | Feb 13, 2025 | Very helpful and considerate | |
| 4.9 | Feb 12, 2025 | Never rushes through appt, always explains about any issues seems very knowledgably, listens. | |
| 4.8 | Feb 11, 2025 | Dr. Delacruz is easy to talk to, he listens and takes an interest in your issues. | |
| 5.0 | Feb 7, 2025 | Very personable. Asked me lots of questions about my health. Since I was a new patient to him, he listened to me explain some of health concerns I've had in the past two months. He was willing to give me some recommendations for a follow up with a specialist doctor as needed. | |
| 5.0 | Feb 6, 2025 | Took time to explain. Very helpful. | |
| 5.0 | Feb 5, 2025 | Very professional and friendly | |
| 5.0 | Feb 5, 2025 | Best doctor | |
| 4.8 | Feb 2, 2025 | Dr. Dela Cruz took the time to answer all of my questions and concerns | |
| 5.0 | Jan 31, 2025 | Very knowledgeable & caring, Always takes the time to listen to & address my questions & concerns. | |
| 5.0 | Jan 31, 2025 | Excellent care provided. | |
| 5.0 | Jan 31, 2025 | Thorough, nice people. Doctor Dela Cruz is very professional and likes communication | |
| 5.0 | Jan 30, 2025 | Friendly, put me right at ease, listened to my concerns | |
| 5.0 | Jan 29, 2025 | Very personable and takes time to listen. | |
| 5.0 | Jan 29, 2025 | Great Doctor | |
| 5.0 | Jan 29, 2025 | My doctor listens and explains in words I can understand. He shows that he cares about my treatment. | |
| 5.0 | Jan 25, 2025 | Excellent service | |
| 4.4 | Jan 24, 2025 | He took his time and answered all questions thoroughly. I never felt rushed. He was running behind schedule by about 45 minutes but took the initiative to apologize as he entered the room. That meant alot to me as most doctors never consider the patient's time spent waiting when the patient is expected to always arrive on time. He's a very good doctor and I plan to stay with him even though I live quite far away from his office. It's a 45 minute drive but I'll continue to see him anyway because I'm very pleased with him. | |
| 5.0 | Jan 24, 2025 | Dr de la Cruz is very mindful when listening to all my concerns, and he would discuss and explain in details. I can tell him and ask him anything about my health, without hesitation . I trust him with my health | |
| 4.7 | Jan 22, 2025 | Dr. De La Cruz is thorough and takes the time to discuss things and/or answer questions | |
| 5.0 | Jan 22, 2025 | Great manners,friendliness, rapport, and knowledge. Caring and patient. | |
| 4.8 | Jan 22, 2025 | Highly personalized service with an in-depth knowledge of my medical history | |
| 5.0 | Jan 21, 2025 | It was a great experience. I will recommend | |
| 5.0 | Jan 17, 2025 | Detailed/thorough, interested/caring, informative/clear. | |
| 5.0 | Jan 17, 2025 | Very personable. Truly cares about his patients. | |
| 5.0 | Jan 12, 2025 | Dr. Dela Cruz is the best primary care physician because he takes time with his patience and he is really knowledgeable and expresses concern and empathy for my situations. He listens and gives excellent advice and allows his patience to be informed about side effects and risk before agreeing to any Prescribe medication or medical protocols. | |
| 5.0 | Jan 12, 2025 | Always listens and truly wants his patients to get better. | |
| 5.0 | Jan 11, 2025 | The doctor listened to my concerns and answered my questions. | |
| 5.0 | Jan 11, 2025 | He was helpful in planning a strategy to help my condition | |
| 5.0 | Jan 9, 2025 | Always very professional. Listens and explains | |
| 5.0 | Jan 8, 2025 | Dr. De la Cruz takes his time to really listen and help out patients. I've seen him for several years and he has a developed a unique style of dealing with patients. I will continue to use him as my primary physician | |
| 5.0 | Jan 1, 2025 | He's very knowledgeable and helpful | |
| 4.8 | Dec 31, 2024 | He listens well and is proactive. Would recommend him to anyone. | |
| 5.0 | Dec 30, 2024 | Excellent bedside manner. Has my best interest in mind and provides expert advice. | |
| 5.0 | Dec 28, 2024 | Excellent | |
| 5.0 | Dec 28, 2024 | Caring and efficient | |
| 5.0 | Dec 26, 2024 | I have seen Dr De La Cruz for years now and received very good care all these years. | |
| 5.0 | Dec 25, 2024 | Love Dr Dela Cruz, his care, understanding and guidance. He and staff are outstanding | |
| 5.0 | Dec 24, 2024 | He cares | |
| 5.0 | Dec 22, 2024 | He always listens to our situation and concerns and always helps with best advice | |
| 5.0 | Dec 20, 2024 | Very good. | |
| 4.7 | Dec 19, 2024 | Easy to talk to | |
| 4.8 | Dec 19, 2024 | Listens and looks for my best interest in my health | |
| 5.0 | Dec 18, 2024 | Dr talks in simple terms so I will be able to understand | |
| 5.0 | Dec 18, 2024 | Very good doctor I feel like he listens to my concerns and.provides.excellent care | |
| 5.0 | Dec 17, 2024 | Very professional, listens carefully to patient, has reviewed patient's file in advance, gives thorough , understandable answers to questions and is sensitive to patient. Very easy to respect and work with. | |
| 5.0 | Dec 17, 2024 | Thorough | |
| 4.4 | Dec 17, 2024 | He always provides a great service. I suggested him for my wife and daughter's doctor. | |
| 4.8 | Dec 13, 2024 | Great relationship-building with my teenager | |
| 5.0 | Dec 13, 2024 | Dr. Dela Cruz and the entire staff at Baylor Scott and White were great. | |
| 5.0 | Dec 12, 2024 | Superior care and attentiveness. | |
| 4.8 | Dec 11, 2024 | Dr. De La Cruz is very thorough, caring, and takes his time to explain everything. I have recommended him to everyone I've know and will continue to. | |
| 5.0 | Dec 11, 2024 | Is kind and understandable when he speaks. | |
| 5.0 | Dec 10, 2024 | I have been seeing Dr. De la Cruz for years, he is the best doctor I've had. I had a very scary year, being diagnosed with epilepsy and I wouldn't have made it through without his guidance. He genuinely cares about his patients and will move mountains to help them | |
| 5.0 | Dec 9, 2024 | Dr. Dela Cruz is the best when it comes to being concerned about my health. He covers every concern that I have. | |
| 5.0 | Dec 5, 2024 | We had trouble connecting Dr Cruz still visited with me to provide treatment for my issue. | |
| 5.0 | Dec 4, 2024 | My wife and I are both very happy to have Dr Dela Cruz as our primary care physician. He takes the time to listen to us and provides thoughtful and expert answers. He is a nice guy and he is really good doctor. | |
| 5.0 | Dec 4, 2024 | Very concerned about me | |
| 5.0 | Dec 3, 2024 | He is very responsive and caring. | |
| 5.0 | Nov 26, 2024 | My doctor is very special:he cares about his patients. He listens, and he always has. He is very personable and cares. Couldn't ask for a better doctor anywhere! | |
| 5.0 | Nov 24, 2024 | Dr. Delacruz is kind and very knowledgeable. He was able to answer all my questions and concerns. | |
| 5.0 | Nov 22, 2024 | Dr. De la Cruz is so personable and takes the time to listen. He is a very thorough provider and explains the reason behind labs or medications he suggested which I appreciate very much since I am not in the medical field. He is very respectful towards the specialty providers I am currently seeing. For example, before prescribing me any medications, he reminds me to run it by my OB/GYN first. You can very much tell he is a great person even outside of being my PCP. | |
| 5.0 | Nov 22, 2024 | Excellent doc, he is definitely our choice | |
| 5.0 | Nov 21, 2024 | With him ten years. Great |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.