Richard C. Chen, MD
Internal Medicine
Video Visit
MyBSWHealth
Richard C. Chen, MD
Internal Medicine
Video Visit
MyBSWHealth
Locations of Richard C. Chen, MD
Baylor Scott & White Dallas Diagnostic Association - Plano
4716 Alliance Blvd , Plano, TX, 75093
6611.4 mi
Directions
Call
469.800.6000
Open
- Monday: 7:00 am - 5:00 pm
- Tuesday: 7:00 am - 5:00 pm
- Wednesday: 7:00 am - 5:00 pm
- Thursday: 7:00 am - 5:00 pm
- Friday: 7:00 am - 5:00 pm
- Saturday: 8:00 am - 12:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center San Antonio (1996) |
| Internship: Internal Medicine, Parkland Memorial Hospital (1997) |
| Internship: Internal Medicine, UT Southwestern Medical Center (1997) |
| Residency: Internal Medicine, Parkland Memorial Hospital (1999) |
| Residency: Internal Medicine, UT Southwestern Medical Center (1999) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Med |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - McKinney |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (764) for Richard C. Chen, MD
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate provider 0-10 | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments**
| 5.0 | Mar 13, 2025 | Very caring | |
| 5.0 | Mar 13, 2025 | Dr. Chen has been my PCP for over 25 years. He is fabulous, knowledgeable and extremely personable. | |
| 5.0 | Mar 13, 2025 | Prompt, professional, kind and experienced | |
| 5.0 | Mar 13, 2025 | My appointment was at 3:00. I had blood drawn saw the doctor and was in my car by 3:30 | |
| 5.0 | Mar 13, 2025 | Great! | |
| 5.0 | Mar 11, 2025 | Dr Chen is the best Dr I have had in my life! | |
| 5.0 | Mar 11, 2025 | Very good | |
| 5.0 | Mar 9, 2025 | He helps me to make my own choices | |
| 5.0 | Mar 9, 2025 | Dr. Chen is the absolute best. He is personable, understanding, and always makes me feel valued and heard as a patient. | |
| 5.0 | Mar 9, 2025 | Always friendly & responsive | |
| 5.0 | Mar 8, 2025 | Very thorough and attentive | |
| 5.0 | Mar 8, 2025 | He has been my primary doctor for several decades. I trust him and his opinions. | |
| 4.9 | Mar 7, 2025 | Personable, caring, effective communication | |
| 5.0 | Mar 6, 2025 | Dr Chen and the entire staff is awesome | |
| 5.0 | Mar 5, 2025 | I have been seeing him since 2013 and be had taken good care of me | |
| 5.0 | Mar 4, 2025 | Experienced,professional | |
| 5.0 | Mar 1, 2025 | Dr Chen is one of the best. He cares about my health and how to improve it | |
| 4.8 | Mar 1, 2025 | On time and understood my medical problem quickly and came up with a solution to take care of it | |
| 5.0 | Mar 1, 2025 | Best Doctor you have! Please give him a raise!!! | |
| 5.0 | Feb 28, 2025 | And we have sent several patients to him | |
| 5.0 | Feb 28, 2025 | Great service! | |
| 5.0 | Feb 27, 2025 | He's very thorough and compassionate. | |
| 5.0 | Feb 27, 2025 | Very professional. He even asked if there was anything else I wanted to discuss at the end of the visit. | |
| 5.0 | Feb 26, 2025 | As always Dr Chen provided the care I needed | |
| 5.0 | Feb 23, 2025 | KNOWLEDGABLE, CARING | |
| 5.0 | Feb 21, 2025 | Dr Chen is very caring and detailed in his exams. Appreciate him so much. | |
| 5.0 | Feb 21, 2025 | Friendly and he listens. He explains things well. | |
| 5.0 | Feb 20, 2025 | Very engaged, very responsive and extremely caring. He doesn't sugar coat anything, straight shooter and he is committed to good health results. | |
| 5.0 | Feb 20, 2025 | Good coverage on all topics | |
| 4.8 | Feb 20, 2025 | Dr. Chen is an amazing doctor and he has helped me greatly | |
| 4.6 | Feb 20, 2025 | Takes the time to listen to my concerns | |
| 5.0 | Feb 19, 2025 | Knowledgeable and well mannered | |
| 5.0 | Feb 19, 2025 | Efficient and informative | |
| 5.0 | Feb 18, 2025 | He has been my Internist for over/nearly 20 years & I value his care, professionalism & ease of conversation highly. | |
| 5.0 | Feb 16, 2025 | I have used Chen for many many years and he's the best Dr. | |
| 5.0 | Feb 15, 2025 | Dr. Chen is caring and professional. He always answers my questions and concerns and he has an excellent bedside manner. | |
| 5.0 | Feb 14, 2025 | Dr Chen and staff are excellent care givers | |
| 4.8 | Feb 12, 2025 | Excellent listener. Thoughtful comments and questions. | |
| 5.0 | Feb 12, 2025 | The best | |
| 5.0 | Feb 12, 2025 | Dr. Chen has been excellent & extremely helpful both times I have seen him. He is extremely knowledgeable, friendly, and helpful. I feel very secure and thankful knowing my health is in his hands. (: | |
| 4.8 | Feb 10, 2025 | Dr. Chen is competent, professional, and caring - an outstanding physician. | |
| 5.0 | Feb 7, 2025 | Oustanding. | |
| 5.0 | Feb 7, 2025 | Dr. Chen really cares for his patients and it shows in how he interacts with his patients. I have several members of my family who have Dr. Chen as their primary caregiver. | |
| 5.0 | Feb 4, 2025 | Dr. Chen is the best. He is very knowledgeable, caring, and professional at all times. He takes the time to really listen to you. | |
| 5.0 | Feb 4, 2025 | I've been blessed by having Dr Chen as my Internist for 20 years. I have sent numerous people to him over the years, and that's because I consider him to be best of the best! | |
| 5.0 | Feb 3, 2025 | Dr. Chen doesn't make you feel rushed. Takes his time to show he cares. | |
| 5.0 | Feb 1, 2025 | Found a doctor I can trust and communicate with. | |
| 4.7 | Feb 1, 2025 | Dr Chen listens to me and answers any questions I have. | |
| 5.0 | Jan 31, 2025 | Very good communicator. Very professional. | |
| 4.9 | Jan 30, 2025 | Always timely, professional, kind and knowledgeable. He listens and includes m in his final decisions. | |
| 5.0 | Jan 28, 2025 | Very kind and compassionate, and a good listener | |
| 5.0 | Jan 28, 2025 | He is genuinely wanting to find an answer to my medical problem. | |
| 5.0 | Jan 25, 2025 | EXCELLENT.!!!! | |
| 5.0 | Jan 24, 2025 | Trusted analysis for my health for 15 years. | |
| 5.0 | Jan 23, 2025 | Dr Chen is the best. He listens, cares and ultimately puts his patients feels first. | |
| 5.0 | Jan 21, 2025 | He is the first doctor who listened | |
| 5.0 | Jan 21, 2025 | Dr Chen listened to my health concerns and provided clear and understandable direction. | |
| 5.0 | Jan 21, 2025 | Caring and concerned | |
| 5.0 | Jan 18, 2025 | I would have no other primary care Dr. Dr Chen is professional, compassionate, informative & caring. | |
| 4.7 | Jan 18, 2025 | He is the very best physician! He cares about my well being!! Very thorough, and discusses treatment so that I fully understand it. | |
| 5.0 | Jan 18, 2025 | I have been going to Dr Chen for many years and he always takes as much time as I need, answering all my questions and concerns. He is very professional and easy to talk to | |
| 5.0 | Jan 16, 2025 | Very much a pleasure dealing with | |
| 5.0 | Jan 16, 2025 | Dr. Chen is the very BEST | |
| 5.0 | Jan 15, 2025 | Dr. Richard Chen and his team is the best! I has a very bad allergy on my face and Dr. Chen was very detailed in diagnosing my symptoms and gave me professional recommendations. I am blessed to have him as my PCP. His nurse Is very helpful and caring. Thank you so much Dr. Chen. | |
| 5.0 | Jan 14, 2025 | He was very concerned and interested | |
| 5.0 | Jan 14, 2025 | Listens and had solid plans for better care | |
| 5.0 | Jan 14, 2025 | Very professional. Excellent visit!!! | |
| 5.0 | Jan 12, 2025 | Listens to me and cares. Great Dr. Really appreciate him | |
| 5.0 | Jan 12, 2025 | Dr Chen is very personable and easy to talk to. I am pleased with his service and have recommended him to several people. | |
| 4.8 | Jan 11, 2025 | Very good at returning my portal communications. | |
| 5.0 | Jan 10, 2025 | He was honest and spent quality time with me. | |
| 4.8 | Jan 9, 2025 | My friends all ask me who I have and they cannot get in as he is so busy. Dr. Chen listens to what you say and acts on it. I have had him for years as has my family and in laws. Good goodness for him. | |
| 5.0 | Jan 9, 2025 | Always awesome | |
| 5.0 | Jan 9, 2025 | Prompt, thorough, caring reception and service. Dr Chen listens and cares. | |
| 5.0 | Jan 8, 2025 | Great and cars about me | |
| 5.0 | Jan 7, 2025 | Very pleasant to interact with. | |
| 5.0 | Jan 6, 2025 | Dr. Chen was kind, professional, considerate, and thoughtful. He listened to my complaint and had already reviewed my chart, so he was onboard to get me the help I needed. | |
| 5.0 | Jan 5, 2025 | Great experience as always, and was so grateful for the time he gave me regarding my wife's challenges. | |
| 5.0 | Jan 4, 2025 | Dr. Chen is by far the best physician I have ever had. Absolutely great care and a wonderful manner. He embodies the doctors oath. | |
| 5.0 | Jan 4, 2025 | Dr. Chen is caring and very assertive.A great listener when explaining your problems. | |
| 4.7 | Jan 4, 2025 | He was very thorough and answered all my questions | |
| 4.8 | Jan 3, 2025 | Personable and efficient | |
| 4.6 | Jan 3, 2025 | Excellent listener got right to the point gave me good information | |
| 5.0 | Jan 3, 2025 | Dr.Chen always takes excellent care of me and gives me medical advice to enhance my life. | |
| 4.8 | Jan 1, 2025 | Dr. Chen is very friendly, personable and qualified! I have strong trust in his patient health care! | |
| 5.0 | Jan 1, 2025 | Best Dr ever | |
| 5.0 | Jan 1, 2025 | Caring and knowledgeable doctor | |
| 5.0 | Dec 31, 2024 | Dr Chen was booked but agreed to work me in when I escorted my family member for a check up appointment. I was sick and experiencing pain. I was quickly examined, tested and prescribed medication that worked quickly to address my condition. He and the office staff are always pleasant and supportive. | |
| 5.0 | Dec 28, 2024 | He is such a caring doctor. I always feel at ease talking to him. | |
| 5.0 | Dec 28, 2024 | Spends time with you and doesn't act like he's in a hurry. | |
| 4.5 | Dec 27, 2024 | Yes, If Dr. Chen is accepting new patients. | |
| 5.0 | Dec 24, 2024 | Dr Chen is always on-point with whatever my issue is. I LOVE him!!! I could not ask for better medical care. | |
| 5.0 | Dec 22, 2024 | Dr Chen was thorough and I felt he was interested in my health | |
| 5.0 | Dec 22, 2024 | He was able to order me medicine that is helping the cough and congestion | |
| 5.0 | Dec 21, 2024 | He's the Best! | |
| 5.0 | Dec 21, 2024 | Dr Chen is a great physician. Accessible, knowledgeable and practical. Takes time to explain things. Extremely down to earth. | |
| 5.0 | Dec 21, 2024 | Dr Chen is knowledgeable and caring. | |
| 5.0 | Dec 21, 2024 | Dr. Chen is always very professional, knowledgeable and a fantastic care professional. | |
| 5.0 | Dec 21, 2024 | Dr. Chen is always responsive to my health needs. | |
| 5.0 | Dec 20, 2024 | I have recommended Dr. Chen to family & friends. In fact a friend this afternoon @ the nearby park asked for a physician recommendation & I unequivocally provided Dr. Chen's name & my wife gave Dr. Chen's phone #. Dr. Chen is the most profession, knowledgeable & caring physician I've had in over 50 yrs. | |
| 5.0 | Dec 19, 2024 | Dr. Chen is by far the friendliest and most caring healthcare professional I have encountered in my 64 years of life. Highly recommended wonderful doctor. | |
| 5.0 | Dec 18, 2024 | Great | |
| 5.0 | Dec 17, 2024 | Listens to my concerns and explains things well | |
| 5.0 | Dec 17, 2024 | Very easy | |
| 5.0 | Dec 15, 2024 | Dr. Chen is the best. He never rushes you, answers all your questions and is very understanding. | |
| 5.0 | Dec 14, 2024 | He's a great guy, listens to what you say and is positive and helpful | |
| 5.0 | Dec 13, 2024 | Excellent discussion of medical issues. | |
| 4.9 | Dec 11, 2024 | Dr Chen always looks for ways to help me with my health issues. | |
| 5.0 | Dec 11, 2024 | Dr Chen is my long-term provider. The Best! | |
| 5.0 | Dec 11, 2024 | Dr. Chen is awesome holistically and clinically. | |
| 5.0 | Dec 11, 2024 | I love this guy and his practice | |
| 5.0 | Dec 11, 2024 | He is wonderful! | |
| 5.0 | Dec 6, 2024 | Very knowledgable, effective and concerned about your health. | |
| 5.0 | Dec 4, 2024 | Above and beyond care team and professionalism | |
| 4.6 | Nov 28, 2024 | Dr. Chen is a good communicator. He gets me involved in discussion about health and treatment which I appreciate | |
| 5.0 | Nov 25, 2024 | Dr. Chen is caring and knowledgable | |
| 5.0 | Nov 23, 2024 | Excellent | |
| 5.0 | Nov 23, 2024 | Professional and attentive | |
| 5.0 | Nov 23, 2024 | Dr Chen answers questions and provides great guidance | |
| 5.0 | Nov 22, 2024 | His is the BEST as is his staff | |
| 5.0 | Nov 22, 2024 | Dr Chen has always been very caring and friendly | |
| 5.0 | Nov 18, 2024 | Been seeing Dr. Chen for a number of years. Would highly recommend him to anyone. | |
| 5.0 | Nov 17, 2024 | Dr.Chen always gets me better when I'm sick and is very reassuring | |
| 5.0 | Nov 16, 2024 | No one better than Dr. Chen! Always listening and never feel rushed! | |
| 5.0 | Nov 16, 2024 | Thurough, friendly listens | |
| 5.0 | Nov 16, 2024 | My visit was very helpful. Very satisfied. | |
| 5.0 | Nov 15, 2024 | Dr Chen is a fantastic Dr in every way. | |
| 5.0 | Nov 15, 2024 | Always a very professional, caring, and patient Doctor Who explains everything clearly so the patient can understand it. | |
| 5.0 | Nov 14, 2024 | He takes time and shows interest. | |
| 4.7 | Nov 13, 2024 | Dr Chen is a fantastic he will be my doctor for the rest of my life | |
| 5.0 | Nov 13, 2024 | Caring doctor | |
| 5.0 | Nov 11, 2024 | Very professional, listens to my issues. | |
| 5.0 | Nov 9, 2024 | Knows my medical history | |
| 5.0 | Nov 9, 2024 | Compassionate, discussed options | |
| 5.0 | Nov 9, 2024 | Very good, took time to listen and engaged in care needed. | |
| 5.0 | Nov 8, 2024 | The doctor was not only extremely knowledgeable but also took the time to listen to all of my concerns without rushing. The staff was friendly and efficient, making me feel comfortable from the moment I walked in. I left feeling reassured and confident in the care I received. Highly recommend! | |
| 5.0 | Nov 8, 2024 | I like all service provided by my doctor and his team | |
| 5.0 | Nov 7, 2024 | He always takes his time and ensures all my questions are answered. He's thorough and kind | |
| 5.0 | Nov 6, 2024 | I have confidence in Dr. Chen. He cares, listens and has excellent bedside manner. | |
| 5.0 | Nov 5, 2024 | Dr. Chen has been my PCP Doctor for over 25 years. I drive 3 and a half hours to see him once a year. Sr. Chen is the best. | |
| 5.0 | Nov 5, 2024 | He Immediately recognized the problem I was having, explained clearly what was going on, took care to rule out other possibilities and provided guidance on how to treat and manage the issue. I am very grateful to have him as my doctor | |
| 5.0 | Oct 31, 2024 | Very satisfied with the care I receive from Dr. Chen | |
| 5.0 | Oct 29, 2024 | Always Excellent every time for 25 years !!! | |
| 5.0 | Oct 29, 2024 | Physician listened to all issues and offered valuable advice to improve my health. | |
| 5.0 | Oct 28, 2024 | He listened, assessed my needs & did follow up lab work for a more precise diagnosis. | |
| 5.0 | Oct 26, 2024 | Excellent! | |
| 5.0 | Oct 26, 2024 | Great 1X1 experience. Dr Chen takes the time and listens to you. Not a in and out visit. He cares about you. | |
| 5.0 | Oct 26, 2024 | Excellent care as always from Dr. Chen and his whole staff | |
| 5.0 | Oct 26, 2024 | He's the best! | |
| 5.0 | Oct 26, 2024 | I recommended Dr. Chen to my husband and he is now a new patient! | |
| 4.8 | Oct 24, 2024 | Dr. Chen got me in the same day due to an urgent issue and arranged an appointment with a surgeon the next day! Not only that he walked over to the lab where I was at to update me personally! | |
| 5.0 | Oct 24, 2024 | Dr.Chen is by far one of the best MD's that I've ever had, very compassionate, humble, honest but down to earth, give to like it is Physicians truthfully but respectfully. It's rare that you find that nowadays in a lot of physicians anymore. | |
| 5.0 | Oct 23, 2024 | Ive seen Dr.Chen for years, even before he started at BSW. | |
| 5.0 | Oct 22, 2024 | THE BEST | |
| 5.0 | Oct 22, 2024 | Always very good | |
| 5.0 | Oct 21, 2024 | Dr Chen listens deeply and treats me as a partner in diagnosis and treatments. I trust him and that's everything. | |
| 5.0 | Oct 21, 2024 | Very compassionate | |
| 5.0 | Oct 21, 2024 | Great Doc | |
| 5.0 | Oct 16, 2024 | A thorough, careful, excellent doctor. Very confident in him. | |
| 5.0 | Oct 16, 2024 | Dr Chen is very personable. He spends whatever time with me is necessary. I never feel he is rushed. He is very responsive. Enjoy & feel privileged to have Dr Chen as my Primary Care Provider. | |
| 5.0 | Oct 15, 2024 | Dr Chen is very caring,, knowledgeable, with excellent manner in treating me consistently as I age, and now am 66 years old. | |
| 5.0 | Oct 15, 2024 | Dr. Richard Chen and his team is professional and knowledgeable. They care for patient's physical and emotional well-being. I will definitely refer my friends to see Dr. Chen. Front desk lady is nice too. Thank you ! | |
| 5.0 | Oct 15, 2024 | Very good care!! Love Dr Chen | |
| 5.0 | Oct 14, 2024 | I highly recommend Dr. Chen. He makes you feel comfortable the minute he walks into the room. He is friendly, caring, thorough, answers all my questions and I feel he truly cares for his patients! | |
| 5.0 | Oct 12, 2024 | Very caring and explained everything | |
| 5.0 | Oct 12, 2024 | Easy and prompt | |
| 5.0 | Oct 12, 2024 | Best care I've ever received. The Dr and the nurse are both very attentive to my needs. | |
| 5.0 | Oct 12, 2024 | He is awesome. He explains things in a way anyone without medical knowledge can understand. He is very kind & gentle. | |
| 5.0 | Oct 11, 2024 | Have been a patient for many years. Excellent doctor. | |
| 4.8 | Oct 11, 2024 | Listens well. | |
| 5.0 | Oct 10, 2024 | He is competent and caring | |
| 5.0 | Oct 10, 2024 | Always professional. Easy person with whom to communicate. | |
| 5.0 | Oct 10, 2024 | Dr. Chen is very thorough and always takes time to ask me pertinent questions and provide helpful advice and directions regarding my health. | |
| 4.8 | Oct 9, 2024 | He seems to listen well to his patients. He doesn't rush people through his office. He was on time for the apmt | |
| 4.8 | Oct 9, 2024 | Dr. Chen never makes me feel like I am just another patient to cross off his schedule. He is personable, caring, and thorough. | |
| 4.8 | Oct 5, 2024 | Friendly, knowledgeable, and ease to talk with. | |
| 5.0 | Oct 4, 2024 | Kind knowledgeable and listens | |
| 5.0 | Oct 3, 2024 | Caring, thorough, and efficient | |
| 5.0 | Oct 3, 2024 | Very good and relatable | |
| 5.0 | Oct 3, 2024 | Dr. Chen is kind and listens. I very much appreciate his care. | |
| 5.0 | Oct 3, 2024 | He never made me feel rushed; took the time to address my questions. | |
| 5.0 | Oct 2, 2024 | Professional | |
| 5.0 | Oct 1, 2024 | He's a great doctor |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.