Richard C. Chen, MD
Internal Medicine
Video Visit
MyBSWHealth
Richard C. Chen, MD
Internal Medicine
Video Visit
MyBSWHealth
Locations ofRichard C. Chen, MD
Baylor Scott & White Dallas Diagnostic Association - Plano
4716 Alliance Blvd , Plano, TX, 75093
6611.4mi
Directions
Call
469.800.6000
Open
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-5:00 pm
- Saturday:8:00 am-12:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center San Antonio (1996) |
| Internship: Internal Medicine, Parkland Memorial Hospital (1997) |
| Internship: Internal Medicine, UT Southwestern Medical Center (1997) |
| Residency: Internal Medicine, Parkland Memorial Hospital (1999) |
| Residency: Internal Medicine, UT Southwestern Medical Center (1999) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Med |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - McKinney |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (771) for Richard C. Chen, MD
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate provider 0-10 | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments**
| 4.8 | May 14, 2025 | He explains things thoroughly and is very personable. I trust him! | |
| 4.5 | May 14, 2025 | Dr Chen prescribed Prednisone for initial treatment.I got relief in the same day from the meds prescribed. However, They did not last a full 24 hours but it was the first of a six-day script. Day two was good. It seems to take 3 hours for the pain relief to kick in. I am really pleased that it is working so well. I look forward to the back dr referral for further treatment. | |
| 5.0 | May 12, 2025 | Friendly and to the point. | |
| 5.0 | May 12, 2025 | Dr. Chen is truly caring and very knowledgeable doctor! I'm very grateful for him! | |
| 5.0 | May 12, 2025 | Dr Chen has been my primary doctor for over 15 years | |
| 5.0 | May 12, 2025 | He is great. Easy to talk to and ask questions to. | |
| 5.0 | May 9, 2025 | Dr Chen is the best. He's so knowledgeable, caring and takes the time to listen and explain everything you need to know. I would not see any other doctor but him. | |
| 5.0 | May 8, 2025 | Very satisfied with Dr.Chen | |
| 5.0 | May 8, 2025 | Dr. Chen is thorough and compassionate. I'm a fairly new patient and am satisfied with his care and his staff. | |
| 4.7 | May 7, 2025 | Excellent partnersip client-physician. Super attentive to medical portal messenging. | |
| 5.0 | May 7, 2025 | Amazing patient care I can say he is the best care provider I've ever had and I've had a lot.. | |
| 5.0 | May 6, 2025 | Excellent viist | |
| 5.0 | May 5, 2025 | Exceptional care | |
| 5.0 | May 1, 2025 | This provider is knowledgeable, caring, personable, professional and includes me in making good decisions for my best health. | |
| 5.0 | May 1, 2025 | Took care of the issue quickly and professionally. | |
| 5.0 | Apr 23, 2025 | Thanks | |
| 5.0 | Apr 23, 2025 | He's great! | |
| 3.6 | Apr 19, 2025 | He spends a lot of time talking about himself. | |
| 5.0 | Apr 19, 2025 | Dr. Chen is very thorough and always takes time for questions. | |
| 5.0 | Apr 17, 2025 | Always attentive to my needsAlways on timeI have recommended him to my family members | |
| 5.0 | Apr 17, 2025 | Dr Chen and staff were friendly, competent and provided the services I requested. | |
| 5.0 | Apr 16, 2025 | Professional | |
| 5.0 | Apr 16, 2025 | He listened to me and the concerns I had about my health. He offered recommendations for me to better my health. Unfortunately, I lost my job and will lose my insurance by the end of the month. I need additional care and he was able to reach out to another physician to assist me with that procedure while I have coverage. He truly cares about my health. | |
| 5.0 | Apr 16, 2025 | Listens well to concerns. Recommends several solutions and gives great suggestions. | |
| 5.0 | Apr 16, 2025 | Dr Chen had the best bed side manner I've ever experienced. His knowledge and way to connect with me as a patient made me feel at ease. | |
| 4.7 | Apr 15, 2025 | Efficiently tries to address concerns with being pushy | |
| 5.0 | Apr 14, 2025 | Took time to listen and discuss | |
| 5.0 | Apr 13, 2025 | Dr. Chen is the most caring, patient, and wonderful pcp I have had. | |
| 4.7 | Apr 13, 2025 | !Dr Chen and staff were both knowledgeable and caring, | |
| 5.0 | Apr 11, 2025 | BEST IN CLASS | |
| 5.0 | Apr 11, 2025 | Caring, knowledgeable, nice personality. | |
| 4.7 | Apr 11, 2025 | Always nice to see. I was one hr early ,got lucky with traffic and school zones and I did not have to wait in waiting room | |
| 4.1 | Apr 11, 2025 | Friendly and listening to the patient. | |
| 4.8 | Apr 10, 2025 | Dr. Chen is very professional and seems to be truly concerned about my health. | |
| 4.8 | Apr 9, 2025 | Have referred others to Dr Chen. Excellent physician. | |
| 5.0 | Apr 9, 2025 | DR Chen listened to my concerns and took his time answering my questions as well as inquiring how I was feeling at the on start of my issues up to the moment of my appointment with him. His suggestions were comforting and not pressured. And made short to have me call if I needed him. | |
| 5.0 | Apr 8, 2025 | Dr Chen and staff treated me professional and answered all my questions. | |
| 5.0 | Apr 7, 2025 | Dr Chen is knowledgeable, thoughtful and exceptional in proving medical care. | |
| 5.0 | Apr 5, 2025 | Best doctor there is | |
| 5.0 | Apr 5, 2025 | There is a reason I've been with Dr. Chen for so many years and it's because he is very thorough in his exam and he really cares. He is my whole family's doctor! | |
| 5.0 | Apr 5, 2025 | Dr. Chen was outstanding, listened to me and advised me very well. I'm glad he is my doctor. | |
| 4.5 | Apr 5, 2025 | Very pleasant and ready to listen. | |
| 5.0 | Apr 5, 2025 | Dr. Chen is very caring and a lot of time listening to you. | |
| 5.0 | Apr 5, 2025 | Dr Chen has always been the BEST! | |
| 5.0 | Apr 4, 2025 | Dr Chen and staff are excellent. Very little time. I feel like I am well cared for. | |
| 5.0 | Apr 4, 2025 | Dr. Chen is a professional, conscientious, caring doctor. He listens to and encourages me to describe anything I'm concerned about. | |
| 5.0 | Apr 3, 2025 | Dr Chen has been my long time primary care doctor and I would not trade him for anyone else. | |
| 5.0 | Apr 2, 2025 | He takes the time to listen to you | |
| 5.0 | Apr 1, 2025 | He is a very caring and professional doctor. He takes his time with the patient and explains in a way that we can understand. | |
| 5.0 | Mar 30, 2025 | Always have good care from Dr Chen | |
| 5.0 | Mar 28, 2025 | Always very professional. | |
| 5.0 | Mar 28, 2025 | The best dr that I know who cares about the patient and takes great care of me and my wife. Thank you Dr. CHEN AND Staff. | |
| 5.0 | Mar 27, 2025 | Dr Chen always takes the time to explain everything ! And he is very calming ! | |
| 5.0 | Mar 26, 2025 | Prompt with diagnostics | |
| 5.0 | Mar 26, 2025 | Great practice. All time sensitive messages responded to within 4 hours. | |
| 5.0 | Mar 25, 2025 | Excellent doctor | |
| 5.0 | Mar 22, 2025 | Doctor Chen is very professional and helpful to my needs. He comes highly recommended from me. | |
| 5.0 | Mar 22, 2025 | Outstanding care every time | |
| 5.0 | Mar 21, 2025 | Dr. Chen's diagnosis of a heart problem most likely saved my life | |
| 5.0 | Mar 19, 2025 | Dr Chen has a very good bedside manner & made me feel very comfortable in his care | |
| 5.0 | Mar 16, 2025 | Dr Chen is a great doctor. He is thorough and knowledgeable. He is patient, and listens to and answers all of my questions. He is my best doctor. | |
| 5.0 | Mar 13, 2025 | Very caring | |
| 5.0 | Mar 13, 2025 | Dr. Chen has been my PCP for over 25 years. He is fabulous, knowledgeable and extremely personable. | |
| 5.0 | Mar 13, 2025 | Prompt, professional, kind and experienced | |
| 5.0 | Mar 13, 2025 | My appointment was at 3:00. I had blood drawn saw the doctor and was in my car by 3:30 | |
| 5.0 | Mar 13, 2025 | Great! | |
| 5.0 | Mar 11, 2025 | Dr Chen is the best Dr I have had in my life! | |
| 5.0 | Mar 11, 2025 | Very good | |
| 5.0 | Mar 9, 2025 | He helps me to make my own choices | |
| 5.0 | Mar 9, 2025 | Dr. Chen is the absolute best. He is personable, understanding, and always makes me feel valued and heard as a patient. | |
| 5.0 | Mar 9, 2025 | Always friendly & responsive | |
| 5.0 | Mar 8, 2025 | Very thorough and attentive | |
| 5.0 | Mar 8, 2025 | He has been my primary doctor for several decades. I trust him and his opinions. | |
| 4.9 | Mar 7, 2025 | Personable, caring, effective communication | |
| 5.0 | Mar 6, 2025 | Dr Chen and the entire staff is awesome | |
| 5.0 | Mar 5, 2025 | I have been seeing him since 2013 and be had taken good care of me | |
| 5.0 | Mar 4, 2025 | Experienced,professional | |
| 5.0 | Mar 1, 2025 | Dr Chen is one of the best. He cares about my health and how to improve it | |
| 4.8 | Mar 1, 2025 | On time and understood my medical problem quickly and came up with a solution to take care of it | |
| 5.0 | Mar 1, 2025 | Best Doctor you have! Please give him a raise!!! | |
| 5.0 | Feb 28, 2025 | And we have sent several patients to him | |
| 5.0 | Feb 28, 2025 | Great service! | |
| 5.0 | Feb 27, 2025 | He's very thorough and compassionate. | |
| 5.0 | Feb 27, 2025 | Very professional. He even asked if there was anything else I wanted to discuss at the end of the visit. | |
| 5.0 | Feb 26, 2025 | As always Dr Chen provided the care I needed | |
| 5.0 | Feb 23, 2025 | KNOWLEDGABLE, CARING | |
| 5.0 | Feb 21, 2025 | Dr Chen is very caring and detailed in his exams. Appreciate him so much. | |
| 5.0 | Feb 21, 2025 | Friendly and he listens. He explains things well. | |
| 5.0 | Feb 20, 2025 | Very engaged, very responsive and extremely caring. He doesn't sugar coat anything, straight shooter and he is committed to good health results. | |
| 5.0 | Feb 20, 2025 | Good coverage on all topics | |
| 4.8 | Feb 20, 2025 | Dr. Chen is an amazing doctor and he has helped me greatly | |
| 4.6 | Feb 20, 2025 | Takes the time to listen to my concerns | |
| 5.0 | Feb 19, 2025 | Knowledgeable and well mannered | |
| 5.0 | Feb 19, 2025 | Efficient and informative | |
| 5.0 | Feb 18, 2025 | He has been my Internist for over/nearly 20 years & I value his care, professionalism & ease of conversation highly. | |
| 5.0 | Feb 16, 2025 | I have used Chen for many many years and he's the best Dr. | |
| 5.0 | Feb 15, 2025 | Dr. Chen is caring and professional. He always answers my questions and concerns and he has an excellent bedside manner. | |
| 5.0 | Feb 14, 2025 | Dr Chen and staff are excellent care givers | |
| 4.8 | Feb 12, 2025 | Excellent listener. Thoughtful comments and questions. | |
| 5.0 | Feb 12, 2025 | The best | |
| 5.0 | Feb 12, 2025 | Dr. Chen has been excellent & extremely helpful both times I have seen him. He is extremely knowledgeable, friendly, and helpful. I feel very secure and thankful knowing my health is in his hands. (: | |
| 4.8 | Feb 10, 2025 | Dr. Chen is competent, professional, and caring - an outstanding physician. | |
| 5.0 | Feb 7, 2025 | Oustanding. | |
| 5.0 | Feb 7, 2025 | Dr. Chen really cares for his patients and it shows in how he interacts with his patients. I have several members of my family who have Dr. Chen as their primary caregiver. | |
| 5.0 | Feb 4, 2025 | I've been blessed by having Dr Chen as my Internist for 20 years. I have sent numerous people to him over the years, and that's because I consider him to be best of the best! | |
| 5.0 | Feb 4, 2025 | Dr. Chen is the best. He is very knowledgeable, caring, and professional at all times. He takes the time to really listen to you. | |
| 5.0 | Feb 3, 2025 | Dr. Chen doesn't make you feel rushed. Takes his time to show he cares. | |
| 5.0 | Feb 1, 2025 | Found a doctor I can trust and communicate with. | |
| 4.7 | Feb 1, 2025 | Dr Chen listens to me and answers any questions I have. | |
| 5.0 | Jan 31, 2025 | Very good communicator. Very professional. | |
| 4.9 | Jan 30, 2025 | Always timely, professional, kind and knowledgeable. He listens and includes m in his final decisions. | |
| 5.0 | Jan 28, 2025 | Very kind and compassionate, and a good listener | |
| 5.0 | Jan 28, 2025 | He is genuinely wanting to find an answer to my medical problem. | |
| 5.0 | Jan 25, 2025 | EXCELLENT.!!!! | |
| 5.0 | Jan 24, 2025 | Trusted analysis for my health for 15 years. | |
| 5.0 | Jan 23, 2025 | Dr Chen is the best. He listens, cares and ultimately puts his patients feels first. | |
| 5.0 | Jan 21, 2025 | He is the first doctor who listened | |
| 5.0 | Jan 21, 2025 | Caring and concerned | |
| 5.0 | Jan 21, 2025 | Dr Chen listened to my health concerns and provided clear and understandable direction. | |
| 5.0 | Jan 18, 2025 | I would have no other primary care Dr. Dr Chen is professional, compassionate, informative & caring. | |
| 4.7 | Jan 18, 2025 | He is the very best physician! He cares about my well being!! Very thorough, and discusses treatment so that I fully understand it. | |
| 5.0 | Jan 18, 2025 | I have been going to Dr Chen for many years and he always takes as much time as I need, answering all my questions and concerns. He is very professional and easy to talk to | |
| 5.0 | Jan 16, 2025 | Dr. Chen is the very BEST | |
| 5.0 | Jan 16, 2025 | Very much a pleasure dealing with | |
| 5.0 | Jan 15, 2025 | Dr. Richard Chen and his team is the best! I has a very bad allergy on my face and Dr. Chen was very detailed in diagnosing my symptoms and gave me professional recommendations. I am blessed to have him as my PCP. His nurse Is very helpful and caring. Thank you so much Dr. Chen. | |
| 5.0 | Jan 14, 2025 | Listens and had solid plans for better care | |
| 5.0 | Jan 14, 2025 | He was very concerned and interested | |
| 5.0 | Jan 14, 2025 | Very professional. Excellent visit!!! | |
| 5.0 | Jan 12, 2025 | Listens to me and cares. Great Dr. Really appreciate him | |
| 5.0 | Jan 12, 2025 | Dr Chen is very personable and easy to talk to. I am pleased with his service and have recommended him to several people. | |
| 4.8 | Jan 11, 2025 | Very good at returning my portal communications. | |
| 5.0 | Jan 10, 2025 | He was honest and spent quality time with me. | |
| 4.8 | Jan 9, 2025 | My friends all ask me who I have and they cannot get in as he is so busy. Dr. Chen listens to what you say and acts on it. I have had him for years as has my family and in laws. Good goodness for him. | |
| 5.0 | Jan 9, 2025 | Always awesome | |
| 5.0 | Jan 9, 2025 | Prompt, thorough, caring reception and service. Dr Chen listens and cares. | |
| 5.0 | Jan 8, 2025 | Great and cars about me | |
| 5.0 | Jan 7, 2025 | Very pleasant to interact with. | |
| 5.0 | Jan 6, 2025 | Dr. Chen was kind, professional, considerate, and thoughtful. He listened to my complaint and had already reviewed my chart, so he was onboard to get me the help I needed. | |
| 5.0 | Jan 5, 2025 | Great experience as always, and was so grateful for the time he gave me regarding my wife's challenges. | |
| 5.0 | Jan 4, 2025 | Dr. Chen is by far the best physician I have ever had. Absolutely great care and a wonderful manner. He embodies the doctors oath. | |
| 5.0 | Jan 4, 2025 | Dr. Chen is caring and very assertive.A great listener when explaining your problems. | |
| 4.7 | Jan 4, 2025 | He was very thorough and answered all my questions | |
| 4.8 | Jan 3, 2025 | Personable and efficient | |
| 4.6 | Jan 3, 2025 | Excellent listener got right to the point gave me good information | |
| 5.0 | Jan 3, 2025 | Dr.Chen always takes excellent care of me and gives me medical advice to enhance my life. | |
| 4.8 | Jan 1, 2025 | Dr. Chen is very friendly, personable and qualified! I have strong trust in his patient health care! | |
| 5.0 | Jan 1, 2025 | Best Dr ever | |
| 5.0 | Jan 1, 2025 | Caring and knowledgeable doctor | |
| 5.0 | Dec 31, 2024 | Dr Chen was booked but agreed to work me in when I escorted my family member for a check up appointment. I was sick and experiencing pain. I was quickly examined, tested and prescribed medication that worked quickly to address my condition. He and the office staff are always pleasant and supportive. | |
| 5.0 | Dec 28, 2024 | He is such a caring doctor. I always feel at ease talking to him. | |
| 5.0 | Dec 28, 2024 | Spends time with you and doesn't act like he's in a hurry. | |
| 4.5 | Dec 27, 2024 | Yes, If Dr. Chen is accepting new patients. | |
| 5.0 | Dec 24, 2024 | Dr Chen is always on-point with whatever my issue is. I LOVE him!!! I could not ask for better medical care. | |
| 5.0 | Dec 22, 2024 | Dr Chen was thorough and I felt he was interested in my health | |
| 5.0 | Dec 22, 2024 | He was able to order me medicine that is helping the cough and congestion | |
| 5.0 | Dec 21, 2024 | He's the Best! | |
| 5.0 | Dec 21, 2024 | Dr Chen is a great physician. Accessible, knowledgeable and practical. Takes time to explain things. Extremely down to earth. | |
| 5.0 | Dec 21, 2024 | Dr Chen is knowledgeable and caring. | |
| 5.0 | Dec 21, 2024 | Dr. Chen is always very professional, knowledgeable and a fantastic care professional. | |
| 5.0 | Dec 21, 2024 | Dr. Chen is always responsive to my health needs. | |
| 5.0 | Dec 20, 2024 | I have recommended Dr. Chen to family & friends. In fact a friend this afternoon @ the nearby park asked for a physician recommendation & I unequivocally provided Dr. Chen's name & my wife gave Dr. Chen's phone #. Dr. Chen is the most profession, knowledgeable & caring physician I've had in over 50 yrs. | |
| 5.0 | Dec 19, 2024 | Dr. Chen is by far the friendliest and most caring healthcare professional I have encountered in my 64 years of life. Highly recommended wonderful doctor. | |
| 5.0 | Dec 18, 2024 | Great | |
| 5.0 | Dec 17, 2024 | Listens to my concerns and explains things well | |
| 5.0 | Dec 17, 2024 | Very easy | |
| 5.0 | Dec 15, 2024 | Dr. Chen is the best. He never rushes you, answers all your questions and is very understanding. | |
| 5.0 | Dec 14, 2024 | He's a great guy, listens to what you say and is positive and helpful | |
| 5.0 | Dec 13, 2024 | Excellent discussion of medical issues. | |
| 4.9 | Dec 11, 2024 | Dr Chen always looks for ways to help me with my health issues. | |
| 5.0 | Dec 11, 2024 | Dr Chen is my long-term provider. The Best! | |
| 5.0 | Dec 11, 2024 | Dr. Chen is awesome holistically and clinically. | |
| 5.0 | Dec 11, 2024 | I love this guy and his practice | |
| 5.0 | Dec 11, 2024 | He is wonderful! | |
| 5.0 | Dec 6, 2024 | Very knowledgable, effective and concerned about your health. | |
| 5.0 | Dec 4, 2024 | Above and beyond care team and professionalism | |
| 4.6 | Nov 28, 2024 | Dr. Chen is a good communicator. He gets me involved in discussion about health and treatment which I appreciate | |
| 5.0 | Nov 25, 2024 | Dr. Chen is caring and knowledgable | |
| 5.0 | Nov 23, 2024 | Excellent | |
| 5.0 | Nov 23, 2024 | Professional and attentive | |
| 5.0 | Nov 23, 2024 | Dr Chen answers questions and provides great guidance | |
| 5.0 | Nov 22, 2024 | His is the BEST as is his staff | |
| 5.0 | Nov 22, 2024 | Dr Chen has always been very caring and friendly |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.