Excellent
5.0

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, University of Texas Southwestern Medical School at Dallas (1987)
Internship: Internal Medicine, Medical College Of Virginia (1988)
Residency: Internal Medicine, Southwestern Medical School (1991)
Fellowship: Hematology/Oncology, Southwestern Medical School (1995)
Education: Southwestern Medical School (1995)
Certifications
Internal Medicine- American Board of Internal Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Marble Falls
Baylor Scott & White Medical Center - Round Rock
Baylor Scott & White Medical Center - Austin

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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  • Aetna - (22)
    Aetna-Aetna Medicare Choice II Plan (PPO)
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    Aetna-Aetna Medicare Value Plan (HMO)
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    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
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    Aetna-Open Access Elect Choice
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  • American Health Advantage of Texas - (1)
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  • Baylor Scott & White Health Plan - (11)
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    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
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    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
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  • Blue Cross Blue Shield - (36)
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    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
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    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
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    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Courage Medicare (PPO)
    Cigna-Cigna True Choice Medicare (PPO)
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  • Humana - (9)
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Group Medicare Advantage (HMO)
    Humana-Humana Group Medicare Advantage (PPO
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    Imagine Health-Imagine Health Network
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    Medicare-Railroad
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    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
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    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • Three Rivers Network - (1)
    Three Rivers Network-Three Rivers Network
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Reviews (22) for Mark Robert Hancock, MD

Overall
4.8*
averageRating metric
4.8
Provider showed concern
4.8
Wait Time at Clinic
4.6
Rate provider 0-10
4.8
Friendliness/Courtesy of Care Provider
4.8
Time Care Provider spent with Patient
4.7
Provider included you in decisions

Patient Comments**

5.0 Mar 19, 2025 Excellent
4.6 Mar 18, 2025 Dr Hancock was a visiting Oncologist so I saw him on place of my regular Dr. He was professional and answered any questions I had.
5.0 Mar 18, 2025 Professional
5.0 Mar 14, 2025 Dr. Hancock was polite and professional, he took time to ask questions and understand the history of my condition before any examination. He explained his diagnosis and discussed his thoughts on why he wanted some additional testing. I felt that he treated me like a person, not just another patient.
5.0 Mar 9, 2025 Easy to talk to
5.0 Feb 28, 2025 He was very knowledgeable about my cancer and gave me information to take home on other treatments available if needed. He was cautious and canceled my infusion until I saw a cardiologist for a newly discovered heart issue.
3.9 Feb 24, 2025 I have a hard time with Drs who do not clearly listen to their patients and disputes what the patient is telling them.
5.0 Feb 24, 2025 Very helpfully and talks to where you can understand what is going on, I think he is great
5.0 Feb 22, 2025 Took his time. Explained everything so I could understand. Looked me in the eyes. Let me ask questions. Had a great personality. All in all, a wonderful doctor
5.0 Feb 22, 2025 He was very personable and not self absorbed which may sound odd to say. My vast experience with medical personnel has shown me that they are often very enamored with themselves; this Doctor was very good, easy to talk to and personable
5.0 Feb 16, 2025 Excellent appointment with Dr. Hancock!! He is very personable, caring, knowledgeable, and took the time to explain in detail my situation and what we should do going forward.
5.0 Feb 9, 2025 He explained things he was easy to talk to.And when you ask questions he gave you answer.S that you could understand very pleasant
5.0 Feb 8, 2025 Was very friendly and went over all my blood work.
5.0 Feb 7, 2025 Dr Mark Hancock was informative & very professional! I wasn't looking forward to seeing a different Doctor but now I am blessed Dr Mark was there to see me! Thank you Dr Mark!
5.0 Feb 7, 2025 He took the time to explain to me in a way that I could understand and that was amazing.
4.4 Feb 5, 2025 It's only my second time to see him and he's filling in while my oncologist is on maternity leave.
5.0 Feb 4, 2025 Dr. Hancock addressed liver problems and too much daily alcohol.
5.0 Jan 29, 2025 Very patient and thorough. His knowledge and confidence were motivating.
5.0 Jan 28, 2025 Very professional and listening to my questions and responses
3.7 Jan 27, 2025 He was kind, patient and answered my questions. I wish that he had begun our meeting with some of the good news first. I don't think he realizes just how terrifying it is to be in my shoes.
5.0 Jan 25, 2025 Very helpful and honest
5.0 Jan 25, 2025 He explained what was going on , the best approach and tests to proceed, with what we knew . He Answered all questions we asked and I was satisfied with his recommendations and decided to proceed with his advice & recommended procedures .

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.