She listens and genuinely cares.
5.0

Locations of Krystle Gonda David Bates, MD

Biography


Dr. Krystle Bates is a board-certified physician, specializing in family medicine. Her professional interests include preventive care, palliative care and geriatrics.


She is a proud member of the American Academy ...
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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, Virginia Commonwealth University Medical School (2015)
Residency: Family Medicine, Virginia Commonwealth University Medical School (2018)
Education: Virginia Commonwealth University Medical School (2018)
Certifications
Family Medicine- American Board of Family Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Hillcrest
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (476) for Krystle Gonda David Bates, MD

Overall
4.9*
averageRating metric
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
5.0
Provider showed concern
4.9
Provider included you in decisions
5.0
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Mar 13, 2025 She listens and genuinely cares.
4.8 Mar 11, 2025 She listens to what I say.
5.0 Mar 8, 2025 She is very thorough.she explains everything that needs to be done
4.8 Mar 8, 2025 We need more Dr. Bates in this world. Her empathy, her sincerity when she speaks to you. It restores your faith in humanity. I've struggled to find a doctor that is willing to listen to our concerns. Dr. Bates was never dismissive or rude. She asks meaningful questions to find the root of the problem and tries her best to find the best solution. Despite her busy schedule, she took the time to listen intently. We drove 5 hours to see her. It was worth every minute. We love you Dr. Bates!!!!
5.0 Mar 6, 2025 Dr. Bates is the BEST doctor that I have ever had. She listens to me and gives me the best medical advice.
5.0 Mar 4, 2025 The Doctor is very friendly and tells like it is.
5.0 Mar 4, 2025 Dr Bates is a very caring physician. She will go above and beyond the call of duty (within her professional boundaries) to ensure her patients receive the best care possible. She's a keeper and would recommend highly to others!
5.0 Mar 1, 2025 She was very informative about my condition.
5.0 Feb 28, 2025 Dr Bates was very professional and supportive.
4.8 Feb 28, 2025 First time to meet. Seemed very interested in my health
5.0 Feb 27, 2025 Dr Bates was very thorough and caring in listening to my needs and explaining my issues.
5.0 Feb 26, 2025 This was my initial visit an annual exam and she was very thorough. Enough time was allotted for introduction, examination, history, chart and medication review as well as modifications.
5.0 Feb 23, 2025 She is very knowledgeable and a great listener.
5.0 Feb 19, 2025 Dr Bates is knowledgeable and caring. She listens to her patients. I referred several people to her and switched my children to her as they aged out of a pediatrician.
5.0 Feb 18, 2025 It was a good visit! She takes her time and listens to your concerns!!
5.0 Feb 18, 2025 Dr. Bates always takes to to answer any questions you have. She takes her time with you. You never feel rushed.
4.8 Feb 16, 2025 Good
5.0 Feb 15, 2025 Honest
4.8 Feb 15, 2025 Very thorough and friendly.
5.0 Feb 13, 2025 She takes time to find out what's really going on instead of just ignoring what I say. It is very much appreciated.
5.0 Feb 12, 2025 She was throw
4.8 Feb 12, 2025 Dr. Bates is always thorough in her questions and answers all my questions.
4.3 Feb 11, 2025 Always thorough and follow up
5.0 Feb 11, 2025 They always care and are so nice
5.0 Feb 8, 2025 Doctor Bates is an amazing provider. She is always so attentive and helpful. She goes through every Avenue she can to help.
5.0 Feb 8, 2025 This provider is caring and so attentive to your needs
4.8 Feb 6, 2025 I'm 74 years old and Dr Bates is the best doctor I've ever had. She's attentive, knowledgeable, patient and kind.
5.0 Feb 6, 2025 She very attentive and I love her. She listens to what I have to say.
5.0 Feb 6, 2025 Dr. Bates is always helpful to all my concerns.
5.0 Feb 5, 2025 She listens to me and she's very smart
5.0 Feb 4, 2025 She is very patient,and caring. Answered all of my questions.
5.0 Feb 3, 2025 There was a mixup on my appointment about the time. So I was late. Dr. Bates took time from her lunch to see me anyway. So I would not have to make another long drive to the office.
5.0 Jan 31, 2025 Best Doctor and nurses
5.0 Jan 29, 2025 She is the very very most awsome doctor I have ever had.
5.0 Jan 28, 2025 They go above and beyond to make sure that your experience is great
5.0 Jan 24, 2025 She was very patient, gentle, and kind.
5.0 Jan 24, 2025 Dr Bates is one of the best doctors I have ever had. She is so caring, compassionate, and she treats you like your family.
5.0 Jan 23, 2025 Very professional and knowledgeable
5.0 Jan 21, 2025 Dr. Bates was awesome listen to my concerns and was very respectful and easy to understand
4.8 Jan 21, 2025 Dr is personable and very good
5.0 Jan 21, 2025 Great caregiver. Listens to what you say.
5.0 Jan 20, 2025 She takes the time to listen to what you have to say and has real concern for your well being.
5.0 Jan 19, 2025 Dr. Bates very knowledgeable
5.0 Jan 18, 2025 Dr Bates is a very caring and attentive doctor. Always has shown compassion and kindness. She always discusses my options and explains in terms I understand. Answers all my questions and lets me decide the course of action I want to take.
5.0 Jan 17, 2025 She was compassionate, friendly and knowledgeable.
5.0 Jan 14, 2025 Dr. Bates is extremely thorough, has excellent bed side manners and genuinely cares about my overall health.
5.0 Jan 14, 2025 I love going to see Dr Bates. She is very kind And knowledgeable.. Solves any health issues I am having.
5.0 Jan 13, 2025 Thorough
5.0 Jan 11, 2025 My best doctor which I also have hope on
5.0 Jan 9, 2025 A great experience
5.0 Jan 8, 2025 She's the best doctor I've ever had, she cares about her patients and makes sure she answers all questions you have. You won't find a better doctor.
5.0 Jan 8, 2025 She is the best doctor I have ever had would not change for nothing and her staff is also the best
5.0 Jan 8, 2025 Dr Bates is a careing doctor who listens to what you have to say. She takes the time to answer your questions and address your concerns.
5.0 Jan 7, 2025 Ms Bates was the most helpful and knowledgeable that I have had I addressed so much to her and she had the answers I needed and I loved it I got the right meds which has helped me profoundly I should have addressed this year's ago
5.0 Jan 7, 2025 Krystal Bates has been my families primary doctor for years, and can say she has always been there for us and has the ability and knowledge it takes to be a very excellent doctor.
5.0 Jan 4, 2025 Listen to what I needed to feel better.
5.0 Jan 3, 2025 Knowledgeable and caring physician.
4.8 Jan 3, 2025 Dr. Bates listens & shows care & compassion!! She is very thorough!
5.0 Dec 28, 2024 Very caring- very thoughtful- takes time to go over all your concerns- very personable
4.8 Dec 25, 2024 Dr.Bates is very thorough and explains everything very well
5.0 Dec 24, 2024 Most caring physician I've ever been to in my 50 years!! Makes me feel so comfortable and heard!
5.0 Dec 22, 2024 She's the best!
5.0 Dec 20, 2024 She's simply the best doctor I've ever had in all my 88 years. My very first visit with her was a totally different experience. Her knowledge and skills in asking the right questions and then brilliantly figuring out the problem were amazing. Dr. Bates' personality is one of pure kindness and empathy. I feel so lucky that I'm one of her patients.
5.0 Dec 18, 2024 Professional
5.0 Dec 17, 2024 I'm always satisfied with my Doctor Krystal Bates
4.9 Dec 12, 2024 She was very personal and she spent extra time with me.
5.0 Dec 12, 2024 She is always so thorough and never rushes my appointment
5.0 Dec 12, 2024 Dr. Bates I'd very thorough and explains everything. Love Dr Bates
5.0 Dec 12, 2024 Was vested in making sure I had no questions and explained things
5.0 Dec 10, 2024 Dr Bates has never made me feel rushed, I always have time to ask my questions. I was disappointed to hear that they are moving her to the china spring clinic but glad that I will be able to go see her there. She knows my history of issues and is the doctor I trust.
5.0 Dec 10, 2024 Dr Bates is one of my best doctors. She listens and hears me when I speak and meets all my needs. I wish all my family had her as their doctor.
4.9 Dec 8, 2024 Very good and knowledgeable when ask a question.
5.0 Dec 6, 2024 Patient, informative, thorough
5.0 Dec 4, 2024 Best care ever! She is compassionate and caring. She sincerely care for her patients. If BSW moves her from Bellmead the clinic will sure lose a big load of patients.!
4.8 Dec 3, 2024 She explained things well. And highlighted informative information I needed to know. Showed genuine concern.
5.0 Dec 2, 2024 Dr Bates has alway been very professional, concerned about my issues and explains the course of treatment very clearly. She cares about her patients.
5.0 Nov 30, 2024 She has always been very polite, answers my questions in easy to understand language, even using visual aides if needed. She also answers any questions sent through the app in a decent amount of time.
5.0 Nov 30, 2024 Dr. Bates is very caring.
4.7 Nov 29, 2024 She really cares about her patients.
5.0 Nov 28, 2024 Dr Bates is patient and thoughtful. She takes her time with my mother
5.0 Nov 28, 2024 Caring
4.5 Nov 26, 2024 A very caring and very courteous visit.? My experience was very pleasant.
4.9 Nov 23, 2024 Caring,explain thinggs, takes time,coberned.
5.0 Nov 22, 2024 Dr. Bates is the absolute BEST provider that I have ever had!! She listens to me and my issues, and addresses each one accordingly.
5.0 Nov 21, 2024 She doesn't make me nervous. She takes great care of me and gets me to the tests I need to take. She is very helpful and knowledgeable and I wouldn't go to any one else in the world.
5.0 Nov 19, 2024 Always very pleasant and helpful
5.0 Nov 18, 2024 Dr. Bates is one of the best doctors I have ever seen. I have been her patient for four years and she is always kind, knowledgeable, and patient. She listens to me and answers my questions. She ensures that I understand her responses and that all my concerns are addressed.
5.0 Nov 15, 2024 Excellent patient interaction. Extremely competent and caring.
5.0 Nov 14, 2024 Most compassionate and attentive doctor I've ever had or worked with (I've been a nurse 25 years)
5.0 Nov 12, 2024 Dr.Bates is a very compassionate about her patients.
5.0 Nov 12, 2024 As always great, listens to her patients Snd just overall compassionate and caring doctor.
5.0 Nov 12, 2024 Dr. Bates is very thorough and caring.
5.0 Nov 5, 2024 Very good & professional.
5.0 Nov 5, 2024 She is awesome so caring
5.0 Nov 3, 2024 She is very professional and very caring. She listens to what you have to say. The best doctor I have ever had.
5.0 Nov 2, 2024 She is always very attentive to me issues.
5.0 Nov 2, 2024 Dr. Bates is the best!!!
5.0 Nov 2, 2024 Dr. Bates takes the time to be thorough during my visit.
5.0 Oct 29, 2024 I have only had two other Doctors care about me as much as Dr. Bates. She is so good and she explains everything where you can understand what is going on. She is wonderful.
5.0 Oct 26, 2024 I love her! She's such a good doctor!
4.8 Oct 25, 2024 Dr Bates is exceptional. She takes time to listen and understand, and she is able to accurately determine the causative issue as a result. She is very informative and empathic in her approach. I know she listens well as she is able to quickly reference past visits/issues without consulting her computer. She is, by far, one of the best caregivers I have had in my life.
5.0 Oct 24, 2024 Always pleased with Dr. Bates!
5.0 Oct 21, 2024 Great experience. Very helpful.
5.0 Oct 18, 2024 Very kind and thorough.
5.0 Oct 18, 2024 Krystal's awesome. She don't miss nothing and she stays on top of everything. She noticed a spot on my face and was all over it. I recommended her to my wife and she really liked her as well. She is very thorough. Sometimes to thorough! no all kidding aside I chose her when she first started at the clinic and she has never let me down. Best MD in Waco bar none.
5.0 Oct 15, 2024 Dr. Bates I is always very professional, yet caring and always answers all of my questions.
5.0 Oct 15, 2024 Always includes me in my treatment plan. Asks about my concerns and addresses them accordingly. Always greets me with a smile. Very confident and pleased with the care I receive. She always shows that she cares and takes time to listen. Professional and respectful.
5.0 Oct 11, 2024 She doesn't rush through my visit. She takes her time and listens to me and I love her. She's a very sweet lady and always asked me questions about how I feel and if there's anything else that I wanna tell her.
5.0 Oct 11, 2024 Excellent

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.