Dr. Richardson and all her staff were Wonderful! I was given my initial exam for new patient. Every question was answered and I know my care will be given by the team and I will be taken very good care of. Loved the fast and efficiency and big smiles on everyone's face. Thankyou all. You are Great!
5.0

Locations ofKelsey E Richardson, MD

Biography

Kelsey Richardson, MD Dr. Richardson is a board-certified family medicine doctor. She has a particular interest in women’s care, including family planning, contraception, and IUD and Nexplanon® insertion and management, ...
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Ages Seen
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: Texas Tech University Health Science Center School of Medicine (2016)
Internship: Family Medicine, Waco Family Medicine Residency Program (2017)
Medical School: Waco Family Medicine Residency Program (2017)
Residency: Family Medicine, Waco Family Medicine Residency (2019)
Medical School: Waco Family Medicine Residency (2019)
Certifications
Family Medicine- American Board of Family Medicine

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Reviews (115) for Kelsey E Richardson, MD

Overall
4.9*
averageRating metric
4.5
Wait Time at Clinic
5.0
Friendliness/Courtesy of Care Provider
4.9
Rate provider 0-10
4.9
Provider included you in decisions
4.9
Provider showed concern
4.9
Time Care Provider spent with Patient

Patient Comments**

5.0 Apr 12, 2025 Dr. Richardson and all her staff were Wonderful! I was given my initial exam for new patient. Every question was answered and I know my care will be given by the team and I will be taken very good care of. Loved the fast and efficiency and big smiles on everyone's face. Thankyou all. You are Great!
4.8 Apr 12, 2025 I appreciate the care and attention that Dr. Richardson provided for me. She was thorough, knowledgeable and helpful as she explained test results and path forward to address my issues and overall health.She was kind, helpful and I feel optimistic about our Dr./patient with issues relationship.I appreciate Dr Richardson; feeling confident in her ability and caring.
4.8 Apr 10, 2025 Kelsey was amazing!
5.0 Apr 9, 2025 Very friendly put you at ease talking about your health
5.0 Apr 8, 2025 She took the time to discuss any issues I might have and suggest solutions. She's always personable and gives me her full attention.
5.0 Apr 8, 2025 I recently had my first appointment with Dr. Richardson, and I couldn't be more impressed. From the moment I walked in, the atmosphere was welcoming and the staff was friendly. Dr. Richardson took the time to listen to my concerns and made me feel completely at ease. Her extensive knowledge was evident as she explained everything in detail, ensuring that I understood my health situation. I truly appreciated how attentive she was throughout our conversation, answering all my questions without making me feel rushed. It's rare to find a doctor who balances professionalism with such a personal touch. I left the appointment feeling informed and comfortable, knowing I'm in good hands. I highly recommend Dr. Richardson to anyone looking for a compassionate and skilled physician!
5.0 Apr 3, 2025 She is nice and sweet lady
4.8 Apr 3, 2025 Extremely thorough, informative and knowledgeable
5.0 Apr 2, 2025 First visit, medical record from transferring facility was received and reviewed with me. She diligently reviewed my PMH and inquired if there were any problems that were not listed or onset of any new medical concerns/problems. She articulately discussed her plan of care and ensured all of my Immedate needs were addressed. I felt very confident upon leaving her office.
5.0 Mar 31, 2025 She never push me and take her time to get to know me. I feel like when I talk she really listen to me.
5.0 Mar 28, 2025 When Dr. Richardson walked into the room, I thought, "Oh boy, she looks young. " But OMG, she was amazing. She listened very carefully to what my concerns were and immediately followed through on blood work so she could see where I was for my health. I would try to say what medication I was taking even though I couldn't pronounce it; she knew immediately what it was. I did tell my daughter I found this awesome doctor and that she needed to see her.
4.8 Mar 28, 2025 She's a great physician. Listens and cares.
5.0 Mar 27, 2025 The doctor asked great questions about my medical history and family medical history. She has a lot of insight regarding my health. I will take everything she recommends and give it much thought. Clean she wants to have me be as healthy as possible.
5.0 Mar 26, 2025 Dr. Richardson was amazing! She takes her time to listen and is support her patients. She by far has been the best doctor I have seen.
5.0 Mar 26, 2025 Handles all needs professionally and patiently listens. Im extremely happy
5.0 Mar 25, 2025 Listens and understands
5.0 Mar 23, 2025 She listened intently to all of my concerns and made me feel heard and understood in a way I haven't felt with a provider in a long time. She truly seemed like she had my best interest at heart and wants to help find out what's going on so that I can start truly feeling better
5.0 Mar 22, 2025 Awesome
5.0 Mar 21, 2025 Provider is very knowledgeable and is always pleasant to talk to. I feel very comfortable telling my provider my concerns/health issues and knowing my provider will help me find a solution
5.0 Mar 21, 2025 Was late due to goggle maps wrong directions but she fit me in..
4.8 Mar 19, 2025 As a person that has not been to a doctor appointment in more than a decade Dr. Richardson made everything smooth and easy
5.0 Mar 19, 2025 Friendly and respectful. Went over my history and is working on setting up how to address my needs as well as connecting me to the medical personnel I need.
4.8 Mar 18, 2025 Listened carefully to my issues and addressed each with answers and actions
4.8 Mar 17, 2025 Dr. Richardson was great! This was my first time meeting with her and I was very impressed with her. She is very professional, knowledgeable and seems to actually care about her patients! Would recommend others to see her!
5.0 Mar 17, 2025 Very helpful and informative.
5.0 Mar 15, 2025 Very nice & helpful , professional , felt very comfortable with her. She was really good & went over everything.
5.0 Mar 15, 2025 Relatable
5.0 Mar 14, 2025 Very thorough, knows her stuff, genuinely seems to care.
4.8 Mar 13, 2025 She lessened to me, checked my meds. Found some that was not good for me. Worked out a plan to get me feeling better. Explained some things that my other doctor did not tell me. Dr. Richardson is great.
4.6 Mar 13, 2025 Dr. Kesley is very thorough and personable. She is amazing!!
4.7 Mar 11, 2025 Dr. Richardson is one of the best doctors I've ever met. My cholesterol has been persistently high and has been my concern for a long time. Dr. Richardson didn't follow the medication that I have been taking and processed an alternative to better control my cholesterol levels. She also gave advice on the new medication coupled with exercise and diet plan. Now I feel more confident on controlling my cholesterol. Dr Richardson is very nice and considerate. I highly recommend Dr. Richardson.
4.7 Mar 4, 2025 Comprehensive, great bedside manner, discussed the options and made the he best decision
5.0 Mar 1, 2025 She was very thorough, thoughtful and detailed!
4.8 Feb 27, 2025 I got a comfortable and fast service from my provider.
5.0 Feb 27, 2025 Super detailed, but takes the time to explain and listen! Rare in today's busy medical Wod! Thank you Dr Richardson!!!!!
5.0 Feb 27, 2025 Very thorough
5.0 Feb 25, 2025 I have already told several friends and family about how personable and how easy it was to tell my story to Dr Richardson and what a good listener she is.
5.0 Feb 25, 2025 She care about her patients
4.8 Feb 22, 2025 Dr. Richardson took her time and went over everything that she needed to cover. Very passionate about my care, and as a new patient, that appealed to me. Very knowledgeable about her position and treatment options.
5.0 Feb 21, 2025 Only thing I can say it was very good
5.0 Feb 20, 2025 Doctor Richardson was extremely attentive and thorough. She acknowledged all my concerns and questions which is a testament to how knowledgeable she is as a doctor.
5.0 Feb 19, 2025 Dr. Richardson listened attentively and did not rush. She expressed herself clearly, and made me feel as if we're partners in my health care.
4.9 Feb 18, 2025 She was easy to talk to and she listened
5.0 Feb 17, 2025 It was a teladoc appointment. She was thorough enough to dig deeper into asking questions about my symptoms and expressed
4.7 Feb 15, 2025 She was very caring and she asked the right questions to help me in my situation
4.9 Feb 15, 2025 Thorough, personable, helpful
5.0 Feb 15, 2025 Very good
5.0 Feb 14, 2025 "I just want to take a moment to express my deepest gratitude to Dr. Kelsey Richardson, my amazing PCP. Her kindness, knowledge, and respectfulness make every visit a comforting experience. She truly listens, gives me individualized care, and has the most wonderful bedside manner. I feel so fortunate to have a provider who genuinely cares. Thank you, Dr. Richardson, for all that you do!"
5.0 Feb 12, 2025 Dr richardson cares about you as a whole not just what is wrong with you. She is very thorough, patient and easy to talk to, she includes you in your treatment plan and doesn't just throw you on medication
5.0 Feb 8, 2025 Realmente muy buena
5.0 Feb 8, 2025 Friendly, professional, helpful, goes out of her way to find what u need.
4.7 Feb 5, 2025 She explained all my lab results so that I understood how
5.0 Feb 5, 2025 Professional and active listener
4.7 Feb 4, 2025 Actually cared about the patient and wanted to figure out what was going on. Personable.
5.0 Feb 4, 2025 Everyone is so Nice and Kind
5.0 Jan 28, 2025 Dr.Richardson was very concerned about my health and I love her gentle spirit
4.7 Jan 24, 2025 Great
5.0 Jan 21, 2025 Came into the room with the biggest smile and warmest presents. She introduced herself with firm eye contact and started the appointment face to face verbalizing concerns/needs from me.
5.0 Jan 20, 2025 Very thorough and easy to talk with. She listens
5.0 Jan 11, 2025 Love her attention to each patient
5.0 Jan 10, 2025 She is very caring, professional and integrates the whole family in the treatment plan. Always smiles, she is awesome!
5.0 Jan 10, 2025 Talked to me as human not a patient. Understood my concerns and was eager to help get me on a path in the right direction
4.8 Jan 3, 2025 Very kind and Attentive
4.7 Jan 3, 2025 Very charismatic, and trustful
5.0 Dec 27, 2024 Dr Richardson is very family oriented and enthusiasts,ready to work with you for utmost health..
4.8 Dec 19, 2024 She was patient, understanding, and made me feel comfortable sharing my history and concerns. I was not rushed and left feeling confident in my future care.
5.0 Dec 17, 2024 Thorough.
5.0 Dec 12, 2024 Kelsey went out of her way to thoroughly elaborate on my condition, and what my treatment options were, and provided me with a care framework. If every doctor were as thorough and kind as Dr. Richardson, the world would be a better and healthier place.
5.0 Dec 11, 2024 Good customer service.
5.0 Dec 11, 2024 Thorough. Good communicator
5.0 Dec 10, 2024 She was very nice and didn't rush me. Asked about family history along with what my history is.
5.0 Dec 7, 2024 Very thorough and professional
5.0 Dec 6, 2024 It was great asking all the right questions
4.9 Dec 5, 2024 Dr. Richardson Is awesome! She was extremely thorough, kind, and personable.
5.0 Dec 4, 2024 Dr. Richardson took the time to get to know me and explained things to me. She was professional, but friendly. Everyone in the office was great. I'm so glad I chose her as my physician.
5.0 Nov 22, 2024 Attentive and detailed orientated
4.8 Nov 21, 2024 Dr. Richardson showed extreme care! We established patient care and she was so thorough. We reviewed ALL of my previous records. What stood out the most was the referral she gave me to be proactive!

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.