Very professional and personable
5.0

Locations of Jonathan Hong-Soo Tsai, MD

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, University of South Carolina School of Medicine (Columbia) (1998)
Internship: Transitional, Texas A and M College of Medicine/Scott and White (1999)
Residency: Ophthalmology, Texas A and M College of Medicine/Scott and White (2002)
Education: Texas A and M College of Medicine/Scott and White (2002)
Fellowship: Neuro-Ophthalmology, University of Oklahoma College of Medicine (2003)
Certifications
Ophthalmology- American Board of Ophthalmology
Hospital Affiliations
Baylor Scott & White Continuing Care Hospital - Temple
Baylor Scott & White Medical Center - Temple

Insurances accepted

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Reviews (479) for Jonathan Hong-Soo Tsai, MD

Overall
4.8*
averageRating metric
4.3
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Provider showed concern
4.8
Provider included you in decisions
4.9
Rate provider 0-10
4.9
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Mar 12, 2025 Very professional and personable
5.0 Mar 10, 2025 Dr Tsai listens to his patients. He totally discusses your problems & the treatment plan mapped out. Very concerned about his patients.
4.8 Mar 8, 2025 This is my second cataract surgery. Dr. Tsai is the BEST.
5.0 Mar 6, 2025 I can't say enough about Dr.Tsai! He gives special attention to eye exam & makes sure all my Questions or concerns are answered. I feel like l'm a family member because He is my brother in the Lord! Scott/White is blessed to have him !!!
4.6 Mar 2, 2025 Dr. Chai is kind and caring physician!He explained the surgery illustrated how he would proceed !!
5.0 Mar 2, 2025 Very pleasant and professional. Explained everything completely.
5.0 Mar 1, 2025 Very professional and empathetic.
5.0 Mar 1, 2025 Very informative and professional.
5.0 Mar 1, 2025 Very Very polite and explain things to me very well
5.0 Feb 26, 2025 Very professional, thorough & courteous
5.0 Feb 25, 2025 Amazing human being he offered to pray with me before surgery Which I gratefully accepted. During our follow up appointment, he went into a great detail about everything so my husband and I understood what had happened. I highly recommend him.
5.0 Feb 23, 2025 Caring and knowledgeable.
5.0 Feb 23, 2025 Outstanding care.
4.8 Feb 21, 2025 Very professional kind skilled I am blessed
4.8 Feb 21, 2025 I appreciate his involvement with me, his knowledge, his patience, his encouragement and his concern. I appreciate his prayer for me. It makes me feel more secure for success.
5.0 Feb 19, 2025 He treated me like family.
5.0 Feb 19, 2025 Explained everything very well. Great with details.
5.0 Feb 14, 2025 Excellent provider. Very professional and very warm & friendly.
5.0 Feb 14, 2025 He listened, examined my eyes & gave me options. I felt so much better after visiting with him. Highly recommended Dr. Tsai.
5.0 Feb 13, 2025 Very good doctor and his staff Very competent & professional
4.7 Feb 12, 2025 Professional
5.0 Feb 12, 2025 Professional, knowledgeable, kind
5.0 Feb 11, 2025 Dr Tsai is very good. He has a calming nature and the procedure wasn't as bad as I thought it would be at all. It was a pleasure to have him treat me.
5.0 Feb 11, 2025 Dr Tsai is very caring, knowledgeable, and helpful. He explains things to you and consults you on your care. He is an excellent doctor.
4.5 Feb 11, 2025 He was welcoming & made me feel comfortable. We had a great interaction, He listened! One of the best appointments I've ever had at BSW.
5.0 Feb 10, 2025 Very compassionate provider.
4.0 Feb 8, 2025 He is a great doctor however he sometimes talks above your head
5.0 Feb 8, 2025 The staff and physician were very competent and knowledgeable. Great bedside manner. The doctor prayed with my son and that is priceless!
4.8 Jan 31, 2025 Seemed both very personal and very professional. Both Dr. Tsai and his technician seemed very competent and adept.
5.0 Jan 31, 2025 He was very informative. He eased my mind about things that have been causing me a lot of stress.
5.0 Jan 30, 2025 The best caring, professional, knowledgeable doctor.
4.4 Jan 29, 2025 Kind and supportive. Practical and thorough. Answered questions well.
5.0 Jan 29, 2025 Very caring and professional would recommend
5.0 Jan 28, 2025 I found this doctor to be engaging, intentional and approachable. He was open to my concerns and input and clear about his findings and the process for the next step. I'm confident that I can rely on his care.
4.8 Jan 28, 2025 Very Professional and Caring
5.0 Jan 28, 2025 The doctor took time explaining my eye condition, what could be done about it, and asked if I had any questions. He seemed engaged and interested.
5.0 Jan 28, 2025 He is so kind and explains everything thoroughly.
5.0 Jan 26, 2025 He was great explain everything and prayed for me
5.0 Jan 26, 2025 THE BEST EVER----HE IS SUPER GRET
5.0 Jan 24, 2025 He explains things so well and he is so personable. My surgery was a huge success
4.8 Jan 22, 2025 Excellent bedside manners, very knowledgeable, very professional and respectful.
5.0 Jan 17, 2025 He has excellent bedside manners. He is patient, kind and spends the time explaining what will be done during a surgical procedure. You know you're in good hands!!
5.0 Jan 17, 2025 Very professional and answered all my questions
5.0 Jan 15, 2025 1st provider I've seen in a long time that actually gives a shit about his people
5.0 Jan 15, 2025 He was very friendly and very professional. He made me feel at ease during my visit.
5.0 Jan 14, 2025 Dr. Tsai was very polite and professional
4.8 Jan 14, 2025 He is fantastic!
5.0 Jan 10, 2025 The Doctor is one of the very best that I have ever had in my life! He is very calm, explains everything to me and if I have a question or concern, he helps me understand my question.
5.0 Jan 8, 2025 He is an excellent doctor. I felt comfortable asking questions and he addressed all my concerns.
4.3 Jan 7, 2025 Dr. Tsai is very considerate and compassionate with his patients. He takes the time to listen to your concerns and thoroughly answers any questions you might have.
5.0 Jan 7, 2025 Dr Tsai is professional, knowledgeable and friendly. He is confident which generates confidence in the patient. I trust him completely.
5.0 Jan 7, 2025 He's an excellent provider. Very patient. Very concerned with my needs. Took a lot of time with me.
4.8 Jan 7, 2025 VERY thorough. Friendly. Professional. Responded openly and completely and candidly to questions I had.
5.0 Jan 5, 2025 I was well informed about what to expect with this eye procedure.
5.0 Jan 3, 2025 Dr Tsai is compassionate and understanding of his patients and the challenges that they are facing and relieving their concerns.
4.8 Dec 24, 2024 Helpful, kind absolutely very, very nice.
5.0 Dec 20, 2024 He was thorough, knowledgeable and answered all my questions.
4.8 Dec 20, 2024 He is awesome!!
4.8 Dec 20, 2024 I have been his patient for over 14 years. He is always pleasant and caring
5.0 Dec 19, 2024 Caring, compassionate, interested in my activities to get a better idea of treatment/outcome requirements. Quiet but very clear in his explanations of the symptoms, the potential procedure to rectify, and the pros and cons of the surgery suggested. Confidence-inspiring.
4.8 Dec 19, 2024 Very nice, compassionate, and attentive to your issues.
5.0 Dec 18, 2024 Very attentive and concerned
4.2 Dec 17, 2024 Provider very nice
4.8 Dec 13, 2024 Very pleasant and knowledgeable.
5.0 Dec 13, 2024 Excellent
4.7 Dec 13, 2024 He took the time needed to diagnose & discuses the issue, a rare quality in Dr's anymore!
5.0 Dec 8, 2024 He was very concerned about my eye issues
4.8 Dec 6, 2024 He is caring but very thorough. His staff is excellent
4.5 Dec 6, 2024 Very satisfied
5.0 Dec 5, 2024 I saw another eye surgeon before coming to Scott and White and th experiences were completely different. Dr Tsai was fantastic. I feel like he really cared. I am so glad I requested to be referred to someone else instead of the first surgeon I was sent to.
4.0 Dec 4, 2024 Dr Tsai is very thorough and very caring. I appreciate his praying with me.
5.0 Nov 28, 2024 Dr. Tsai is the best. I had previous visits with him and all were great. He is always professional, kind and he listens . If I could rate him higher than 10 I would
4.5 Nov 24, 2024 He seemed very tired and yawned. He was very friendly. He checked my eyes thoroughly.
5.0 Nov 22, 2024 He is a caretaker that wants the best care for them he takes time out for the patient he just doesn't walk in and just leave the patient
5.0 Nov 22, 2024 Very knowledgeable
5.0 Nov 22, 2024 Attentive to patient's need. Explained findings. Actually, showed interest in patient.
5.0 Nov 22, 2024 Great!!!
5.0 Nov 21, 2024 Great visit
4.4 Nov 20, 2024 Very honest about my needs.
5.0 Nov 19, 2024 Very supportive
5.0 Nov 19, 2024 Was very satisfied
5.0 Nov 19, 2024 Very caring snd knowledgeable took his time and explained everything
5.0 Nov 19, 2024 Very gentle and kind doctor
5.0 Nov 19, 2024 Very professional and extremely courteous.
4.3 Nov 16, 2024 He explained everything and his support staff was great.
5.0 Nov 15, 2024 Professional, skilled and caring
5.0 Nov 15, 2024 Wonderful, caring, and very helpful.
5.0 Nov 15, 2024 Courteous, and professional
5.0 Nov 15, 2024 Very efficient, informative, professional, personable and compassionate Dr.
4.8 Nov 15, 2024 Dr, Jonathan Tsai did remove a cancer spot on my lower right eyelid about 11years ago and my primary care doctor wanted me to see Dr Tsai to see if cancer had returned. He did a through exam and suggested I have an appointment to check it.
4.7 Nov 13, 2024 I requested Dr. Tsai because he has performed surgeries on various members of my family. He enjoys a reputation of being knowledgeable, skilled, and caring.
4.2 Nov 13, 2024 I love love hi. So kind I really believed he cared about my eye problem. I'm so much better.
5.0 Nov 13, 2024 Very professional provider and staff
4.7 Nov 13, 2024 Concerned,factual,great communicator,very professionalOne of the best!
5.0 Nov 10, 2024 Professional, Caring and Kind
5.0 Nov 8, 2024 Great provider and staff.
5.0 Nov 8, 2024 Wonderful Christian man and great physician.
4.8 Nov 8, 2024 Very nice Doctor, nurses and staff.
5.0 Nov 8, 2024 He is so caring and I just love him for my Doctor
4.9 Nov 1, 2024 Very confident, thorough, and spiritual. I trusted him.
4.1 Nov 1, 2024 Best
5.0 Oct 29, 2024 Everyone was kind, professional and concerned about my well being, they were very careful as I use a cane yo walk.
4.5 Oct 25, 2024 Kind, caring, answered all questions
5.0 Oct 23, 2024 Dr Tsai is an excellent Doctor and a great man.
4.1 Oct 18, 2024 Friendly. Answered all my questions.
5.0 Oct 16, 2024 Dr Tsai is knowledgeable and professional and has good bedside manners. He showed empathy and compassion to my problems.
4.8 Oct 15, 2024 Very thorough
3.5 Oct 14, 2024 Doc was not in a rush.
5.0 Oct 11, 2024 Very informative gets to business right away
5.0 Oct 9, 2024 Very good
5.0 Oct 9, 2024 He is a God-loving, thorough medical professional whom my husband and I esteem highly.
5.0 Oct 4, 2024 I think he is an excellent, knowledgeable and respectful provider.
5.0 Oct 4, 2024 He nice person and have a spiritual mind like the way he explain what he going to do.
5.0 Oct 3, 2024 Very pleased
4.8 Oct 3, 2024 He is a very thorough and knowledgeable doctor and so very kind.
4.8 Oct 2, 2024 Appointment went well
4.7 Oct 1, 2024 Very caring and wonderful patient attitude
5.0 Oct 1, 2024 Dr. Tsai was professional, courteous, took the time to explain a procedure I need, and prayed with me/for me for a great outcome.
5.0 Oct 1, 2024 Very kind and caring and amazing Dr
5.0 Oct 1, 2024 Excellent provider and student engagement that day. Really felt they both cared about the situation I have.
5.0 Sep 26, 2024 Outstanding doctor!!!! B
5.0 Sep 26, 2024 He was very committed and describe to me to the best of his ability so I could understand what my problem was. And I appreciate it that very much.
5.0 Sep 25, 2024 He explained the upcoming procedure in a manner I could understand and answered all thoroughly. Very nice and professional doctor.
5.0 Sep 24, 2024 Very very good for me
4.8 Sep 24, 2024 Great doctor, wonderful human being, combines technical expertise and warm "bedside manner."
5.0 Sep 24, 2024 He was very thorough. He carefully explained what my eye problem was.
4.7 Sep 24, 2024 The Good Doctor was amazing.
4.7 Sep 22, 2024 This was an appointment to discuss correcting my eye lids. Dr. Tsai answered my questions and discussed treatment options. Very Informative meeting. Going to have corrective surgery In November.
4.8 Sep 21, 2024 Very good
5.0 Sep 20, 2024 Great
4.8 Sep 20, 2024 Very professional and explained everything to be done
5.0 Sep 18, 2024 Very professional and caring
5.0 Sep 17, 2024 Excellent
5.0 Sep 17, 2024 Super nice, explained procedure he recommended and said prayer for me before I left his office, which was a blessing.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.