Knowledgeable,professional,caring
5.0
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Biography

Prior to joining Baylor Family Medicine at Wylie, Dr. Mercer was the Associate Program Director for the Residency Program at Baylor Family Health Center at Garland.
Ages Seen
Newborns (0-28 days)
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: LSU School of Medicine (1997)
Medical School: Louisiana State University Health Sciences Center (1997)
Internship: Family Practice, Eisenhower Army Medical Center (1998)
Internship: Family Medicine, Eisenhower Army Medical Center (1998)
Residency: Family Practice, Eisenhower Army Medical Center (2000)
Residency: Family Medicine, Eisenhower Army Medical Center (2000)
Certifications
Family Medicine- American Board of Family Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Lake Pointe

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (786) for John Wesley Mercer, MD

Overall
5.0*
averageRating metric
5.0
Time Care Provider spent with Patient
4.9
Wait Time at Clinic
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Feb 12, 2025 Knowledgeable,professional,caring
5.0 Feb 8, 2025 Best Dr ever. Listens! Helps! Cheerful! Listens!
5.0 Feb 7, 2025 Answered all questions and encouraged my progress.
5.0 Feb 6, 2025 Got right in, the office was very clean, the ladies in the front were nice and helpful. The lady getting my weight was also. The nurse took us to go over charters was great as well. Doctor Mercer came in very professional as always. Asked lots of questions. Noted on our charts. Office was clean. He spent a good amount of time with us. Answered our questions. We are very blessed to have a great Doctor.
5.0 Feb 6, 2025 Very thorough and friendly
5.0 Feb 6, 2025 Kind, good listener, makes good recommendations.
5.0 Feb 5, 2025 Dr Mercer was very easy to speak with. He addressed all of my concerns.
5.0 Feb 5, 2025 Dr Mercer know me & my medical history !
5.0 Feb 4, 2025 He's always so helpful and concerned
4.7 Feb 1, 2025 Dr Mercer is awesome.
5.0 Feb 1, 2025 Very understanding provider
5.0 Jan 31, 2025 He cares and I have gone to him for a long time.
5.0 Jan 31, 2025 Caring and compassionate!
5.0 Jan 30, 2025 Perfect, he is my doctor for 17 years.
4.4 Jan 30, 2025 I have going to Mercer for oodles of years and will continue to do so.
5.0 Jan 29, 2025 Always happy with this practice. Everyone is always professional, friendly and caring.
5.0 Jan 27, 2025 He listened well, answered my questions, and was quick to followup with my test results. He gave positive feedback about my results and encouraged me to keep up good health choices.
5.0 Jan 27, 2025 Dr Mercer is by far one of the best doctors that I have seen in all my 72 years. He takes time to listen and care for your best interests.
5.0 Jan 25, 2025 Dr Mercer cares about his patients. From the minute he walks in the door to the minute you walk out, he listens to your needs. He administers advice with care.
5.0 Jan 25, 2025 Dr. Mercer delivers ecellent, attentive care, as always!
5.0 Jan 24, 2025 Dr. Mercer always asks questions and listens to my concerns.
5.0 Jan 23, 2025 Dr Mercer is always knowledge and always asks the right questions. He commended me on me lowering my glucose level over the holidays! He is always kind and my biggest cheerleader! My husband who also works with Baylor Heart Hospital says Dr Mercer is one of the best Doctors he knows!
5.0 Jan 23, 2025 Dr. Mercer is such a great doctor! He listens with empathy and is so kind.
5.0 Jan 22, 2025 Dr Mercer and his staff were friendly, professional, informative, attentive to my questions and helpful.
5.0 Jan 22, 2025 Dr. Mercer knows everything about me as a patient and a person. He is in tune with my world and I do not have to spend much time for him to know what is needed. He is just a good dude.
5.0 Jan 22, 2025 Dr. Mercer is a very caring Dr and listens to my concerns and never makes me feel rushed.
5.0 Jan 22, 2025 Dr was a big help
5.0 Jan 21, 2025 Best doctor I ever seen.
5.0 Jan 21, 2025 Very friendly, and efficient
5.0 Jan 21, 2025 Very nice
5.0 Jan 19, 2025 He is completely professional and personable. I could not ask for a better doctor.
5.0 Jan 19, 2025 All great.
4.1 Jan 17, 2025 He cares. He listens.
5.0 Jan 16, 2025 Absolutely love Dr. Mercer. He listens and has the best bedside manner.
5.0 Jan 16, 2025 Dr mercer cares about me and out of many doctors he is the only one I trust
5.0 Jan 16, 2025 Dr. Mercer takes time to listen, very thourough
5.0 Jan 16, 2025 Dr Mercer is always very caring and gives time appropriately.
5.0 Jan 15, 2025 He listened, asked questions. Which I thought he should know, but glad, just in case things had changed.
5.0 Jan 9, 2025 I love this office! From the front office staff, the nurses, and the doctors
5.0 Jan 9, 2025 Dr. Mercer is personable and our family absolutely loves him!!
5.0 Jan 9, 2025 Listens well and always easy to get an appt
5.0 Jan 9, 2025 They are so efficient and friendly and care about me every time I go here! From the front office staff to the nurse and doctor!!
5.0 Jan 9, 2025 I have the best Doctor in the world. He is a great Doctor but a wonderful person
5.0 Jan 7, 2025 Dr. Mercer always takes time to listen
5.0 Jan 7, 2025 Friendly caring and professional
5.0 Jan 4, 2025 Dr Mercer is always caring and thorough in his exams
5.0 Jan 3, 2025 Always knowledgeable and friendly
5.0 Jan 3, 2025 Always patient and engaged
5.0 Jan 3, 2025 He really cares and listens -
5.0 Jan 3, 2025 Dr Mercier was amazing!
5.0 Jan 3, 2025 A very competent professional.
5.0 Jan 2, 2025 Dr Mercer is always thorough and answers all my questions. We discuss options for any issues.
5.0 Jan 2, 2025 Excellent doctor. Good listener.
5.0 Dec 31, 2024 He's very thorough, caring, and matter-of-fact advising.
4.9 Dec 31, 2024 Dr. Mercer treats on a patient by patient, concern by concern basis. He is one of few, who understands my medical concerns and helps me progress forward!
5.0 Dec 30, 2024 Love Dr Mercer's bedside manner- friendly, informative, patient & knowledgeable. Genuinely cares about his patients. I know he has bad days, we all do, but you never see that from Dr Mercer he's always upbeat, smiling and caring!
5.0 Dec 28, 2024 Dr Mercer has always been a great Dr for me and my family
4.9 Dec 27, 2024 Personable and professional.
5.0 Dec 26, 2024 Great
4.3 Dec 26, 2024 Dr Mercer always takes time to talk and answer questions.
5.0 Dec 25, 2024 Great Dr.
4.9 Dec 25, 2024 He allowed me to see him when I did not have appointment
5.0 Dec 24, 2024 Everyone is polite, courteous and professional. Everyone is concerned about what concerns you. Met with a smile and always pleasant to talk to.
5.0 Dec 24, 2024 He saw I was logged in and started the appointment early, which was helpful since I was at work and we were closing soon. He listened to my concern and effectily diagnosed a treatment.
5.0 Dec 22, 2024 Love Dr Mercer
5.0 Dec 22, 2024 Best service best Doctor & very friendly staff
5.0 Dec 21, 2024 Dr Mercer is the best!!!!!!
5.0 Dec 20, 2024 Excellent communicator and listener!
5.0 Dec 20, 2024 Dr Mercer certainly puts his focus on his patients. I never feel rushed as is common with many doctor visits. He takes his time to listen, discuss and explain on any topic I bring up. I always look forward to our next appointment.
5.0 Dec 19, 2024 Always a good experience. I get taking care of by nurses and excellent doctors.
5.0 Dec 18, 2024 He is friendly and easy to talk to. He provides me with clear answers and advice on my concerns.
5.0 Dec 18, 2024 Dr Mercer is great! He knows me and my family !
5.0 Dec 17, 2024 Dr.Mercer is an excellent physician and the staff is very good.
5.0 Dec 14, 2024 Dr Mercer always listens and without judgement. I drive over an hour to see him. He's just that good! Kind, helpful but professional. So glad to have him as my doctor.
5.0 Dec 14, 2024 He is always very available to the patient.
4.8 Dec 14, 2024 Listening caring and concerned provider
5.0 Dec 13, 2024 Got me in early without an appointment and took care of me quickly and got me in for a CT in record time. Really helped me and called me later in the day with results and feedback.
5.0 Dec 11, 2024 Excellent from check in to check out.
5.0 Dec 11, 2024 We all love Dr. Mercer!
4.8 Dec 11, 2024 He is extremely knowledgeable and personal while still being professional. I have been seeing him for years and will continue to do so.
5.0 Dec 9, 2024 Dr Mercer takes the time to listen to all your concerns. He is our family doctor and always ask how all the family is doing. He definitely makes you feel like you are more than just another patient.
4.2 Dec 7, 2024 He's a new provider for me, still building a relationship.
5.0 Dec 5, 2024 Always a great pleasure!
5.0 Dec 5, 2024 Dr Mercer is the best family doctor we have ever had !
5.0 Dec 5, 2024 He is so caring
5.0 Dec 4, 2024 Very personable and efficient.
5.0 Nov 29, 2024 Dr. Mercer is the BEST Dr. That BS&W has. He is always very efficient and very knowledgeable . He is very personable.
5.0 Nov 28, 2024 He continues to provide excellent care for me
5.0 Nov 27, 2024 He has been my doctor for a long time and he is the best!
5.0 Nov 27, 2024 Dr. Mercer takes the time to listen and get to know his patients. I never feel like just a number.
5.0 Nov 27, 2024 Great doctor!
5.0 Nov 23, 2024 Very attentive and informative.
4.9 Nov 22, 2024 John Mercer is a very kind and caring doctor. We really appreciate the time he takes to try to help us with our illnesses.
5.0 Nov 21, 2024 Dr Mercer is always attentive and listens to me. He is thorough yet very practical.
5.0 Nov 21, 2024 John is simply easy to talk to and provides pertinent and practical information.
5.0 Nov 21, 2024 Thoughtful, friendly, good listener , helps patient evaluate options.
5.0 Nov 21, 2024 He is so professional and knowledgeable, yet personal and compassionate!
4.9 Nov 20, 2024 Pleasant to talk to. Sounds considerate.
5.0 Nov 20, 2024 The best Dr ever !!
5.0 Nov 19, 2024 Good care provider
5.0 Nov 17, 2024 He listens and is easy to talk to.
5.0 Nov 14, 2024 I have been going to Dr. Mercer for about 19 years. Not that I like going to Dr, but his office is great from sign in to check out. Dr. Mercer is very personable in talking with you.
5.0 Nov 14, 2024 He awesome and very enjoyable to engage with.
5.0 Nov 14, 2024 He is professional, knowledgeable, and thorough.
5.0 Nov 14, 2024 Dr Mercer is always the best
5.0 Nov 13, 2024 Dr Mercer is the best I've ever had
5.0 Nov 13, 2024 He shows genuine care and attention to his patients. He listens to your concerns and does his best to help you. Dr. Mercer is the BEST!!!
5.0 Nov 12, 2024 Best doctor I've had in years. He is very kind and makes me feel safe.
5.0 Nov 12, 2024 Very professional and caring
5.0 Nov 9, 2024 He is a down to earth Dr, he listens, and you can tell he Cares A+
5.0 Nov 9, 2024 There is none better than Dr. Mercer and his staff
5.0 Nov 9, 2024 Very good
5.0 Nov 7, 2024 Took his time and answered all my questions.
5.0 Nov 7, 2024 Dr Mercer listens and cares, really appreciate him taking his time with me as a patient every single time I've visited.
5.0 Nov 7, 2024 Stress free
5.0 Nov 6, 2024 Cares the most!
5.0 Nov 5, 2024 Wonderful caring and kind doctor. Always helps you with all concerns.
5.0 Nov 4, 2024 Shows genuine care for my health as well as my wife and son. Dr Mercer and his team are fantastic
5.0 Nov 3, 2024 We have always been with Dr. Mercer and he has been the best provider ever.
5.0 Nov 2, 2024 He is always patient and understanding of any issues I may have.
5.0 Nov 2, 2024 Comforting, patient, thorough.
5.0 Nov 1, 2024 Dr Mercer is wonderful, I always leave feeling better than I came
4.8 Nov 1, 2024 Knowledgeable, personal, caring, friendly.
5.0 Oct 31, 2024 Dr. Mercer listens to my concerns and provides solutions.
5.0 Oct 31, 2024 Dr. Mercer is very helpful and great at explaining things at a level that's easy to understand.
5.0 Oct 30, 2024 Dr. Mercer was engaged with me and you can tell he truly cares.He was 10 minutes early, and that was amazing!The quality of the video call was clear, audio clear, no lag, no interruptions. That was the easiest online appointment!I was able to check in, pay and received the link for the appointment, there were no issues. Thank you!!
5.0 Oct 30, 2024 I've been seeing Dr. Mercer for almost 20 years. He is the best Doctor I've had in my life.
5.0 Oct 29, 2024 Dr. Mercer and his staff are always kind and professional.
5.0 Oct 27, 2024 Awesome
5.0 Oct 27, 2024 I have been seeing Dr. Mercer for almost twenty years. He is a good doctor who takes time to understand her patients.
5.0 Oct 26, 2024 We have been going to Dr. Mercer for probably 20 years. He is the best doctor in Wylie - maybe in Texas!
5.0 Oct 26, 2024 Dr. Mercer listened and addressed all of my concerns.
5.0 Oct 26, 2024 As always, great service!
5.0 Oct 24, 2024 Dr. Mercer provides excellent care and is attentive to my needs.
5.0 Oct 24, 2024 Dr. Mercer is knowledgeble, caring and personable everly time I see him.
5.0 Oct 24, 2024 Dr. Mercer is not judgmental about any issue I want to discuss with him. He is patient and very understanding of life events. He's the best.
5.0 Oct 24, 2024 He listens and is nonjudgmental, answers questions and provides suggestions.
5.0 Oct 22, 2024 Been our family doctor for long time. Trust him.
5.0 Oct 18, 2024 Dr. Mercer really cares about his patients. He is a fantastic doctor. We feel lucky to have him as our family doctor.
5.0 Oct 18, 2024 I'm very thankful I found Dr Mercer. He's very professional. He cares about everything I'm there for. I feel totally comfortable there and know I can trust what he tells me. He's always shown he's there to help me. Just so thankful to have found him.
4.8 Oct 18, 2024 Dr. Mercer takes the time to listen to what I say, asks me questions to clarify, and offers answers. He knows what I am trying to say or ask by digging deeper than the surface comment by me.
5.0 Oct 17, 2024 Dr. Mercer show compassionate and allows questions and shows he cares.
5.0 Oct 17, 2024 Dr. Mercer/Staff continue to show genuine concern for my well-being and the concern for my family.
5.0 Oct 17, 2024 Dr. And Mercer has always been attentive and takes time to listen to and address my concerns.
5.0 Oct 16, 2024 Dr. Mercer is not my primary care doctor but I wish he was. I'm 76, so seeing an experienced doctor seems more relatable, although he's a young mid 50's, I guess. He's personable, thoughtful and calm. Explains everything clearly.
5.0 Oct 15, 2024 Fast, friendly, relatable. Never feels rushed. Best doc I've ever seen.
4.8 Oct 11, 2024 He's the best doctor you have at this location. I've seen the other two in the past and they're not worth spit.
5.0 Oct 11, 2024 Care given was professional, friendly and comprehensive.
5.0 Oct 11, 2024 Dr. Mercer is the best, and I never want to see another doctor. :)
5.0 Oct 10, 2024 Dr Mercer listens to whatever I am there for.
5.0 Oct 9, 2024 Dr John Mercer is the best.
5.0 Oct 9, 2024 Dr Mercer and his staff you can trust
5.0 Oct 9, 2024 Great patient experience. The employees are always friendly. My doctor is excellent.
5.0 Oct 9, 2024 Dr Mercer is the ONLY PCP I would ever see. He is phenomenal.
5.0 Oct 8, 2024 He takes the time to listen and answer questions. He is very kind and compassionate.
5.0 Oct 8, 2024 He is the best. Makes me feel relaxed.
5.0 Oct 8, 2024 All our family and many friends see Dr Mercer. Our family has been with him almost since we moved to Texas! We all love and respect him
5.0 Oct 8, 2024 Takes time to listen. Amazing and always knows me personally and medically
5.0 Oct 6, 2024 Very caring and professional
5.0 Oct 5, 2024 Dr. Mercer really cares about you and how you are feeling, or how he can help you to feel better.
5.0 Oct 3, 2024 Dr Mercer is the best .
5.0 Oct 3, 2024 Friendly and non stressful
5.0 Sep 29, 2024 He is kind, empathetic and easy to talk with.
5.0 Sep 28, 2024 He is very nice to both my husband and I and listens to all our problems.
5.0 Sep 28, 2024 Our family has been seeing Dr. Mercer for years and wouldn't trust our healthcare to anyone else.
5.0 Sep 27, 2024 Caring, knowledgeable, never in a hurry.
5.0 Sep 27, 2024 Dr. Mercer and his staff listens to all of my questions and answers them and I really enjoy them
5.0 Sep 26, 2024 Dr Mercer is truly great to work with and extremely easy to be open with on any medical/injury issues I've been dealing with.
5.0 Sep 24, 2024 Met my expectations
5.0 Sep 24, 2024 Dr. Mercer is the best! He thoughtfully answered all my questions.
4.8 Sep 24, 2024 Makes you feel comfortable, explains what's going on, cares about patients' wellbeing
5.0 Sep 24, 2024 Professional and Emphatic
5.0 Sep 20, 2024 Dr. Mercer is awesome. He's calm and understanding. He's conversational and not judgmental.
5.0 Sep 20, 2024 Dr. Mercer is always wonderful. I have recommended people see him or other doctors in the practice.
5.0 Sep 18, 2024 Always great visit
5.0 Sep 17, 2024 Best doctor!!! So thankful for him and his awesome team!
5.0 Sep 14, 2024 Dr Mercer is compassionate and thorough
5.0 Sep 14, 2024 Have used Dr. Mercer for many years and he is knowledgeable, polite and communicates well.
5.0 Sep 14, 2024 Professional, thorough and listens to concerns and current health care issues.
5.0 Sep 14, 2024 Quick and easy appt for my physical
5.0 Sep 14, 2024 Professional, relatable, knowledgeable, fun to talk to, real
5.0 Sep 13, 2024 My family and I have been seeing Dr Mercer for 18 years at this location. We love Dr Mercer. He is a kind, caring and compassionate doctor.
5.0 Sep 13, 2024 Great results and quick
5.0 Sep 13, 2024 Dr. Mercer is awesome, all my family see him. He listens and is very knowledgable.
5.0 Sep 12, 2024 He's very thorough and personable.
5.0 Sep 12, 2024 Dr Mercer is very thorough. He takes time to answer questions. He saw me when I didn't have an appointment due to the severity of my pain.
4.8 Sep 11, 2024 Dr. Mercer listens and doesn't make you feel rushed.
5.0 Sep 10, 2024 Dr. Mercer is very friendly, he takes the time to listen to all of my questions, and provides great feedback.
5.0 Sep 10, 2024 Dr. Mercer is one of the best doctors I have ever had and I've had my fair share. He is caring and accommodating. You can tell he loves his job and his patience!
5.0 Sep 7, 2024 Knowledgeable, personal
5.0 Sep 6, 2024 Always friendly, capable, knowledgeable, and professional.
5.0 Sep 5, 2024 Puts one at ease and is caring and informative
5.0 Sep 5, 2024 GREAT
5.0 Sep 4, 2024 Dr. Mercer was very attentive and made me feel heard and understood. All my questions were answered and I left my appointment knowing I'm in great care and on the road to recovery.
5.0 Sep 2, 2024 Listen to patient and provides feedback.
5.0 Aug 31, 2024 He is efficient, caring, and very knowledgeableI'm Very comfortable with his knowledge of any issues that I have
5.0 Aug 30, 2024 Very Professional and Caring.
5.0 Aug 30, 2024 He's excellent with all my medical needs. His staff & office are always great
5.0 Aug 29, 2024 Really listens and takes the time to discuss your concerns.
5.0 Aug 29, 2024 On time! Kind, courteous, listens, knowledgeable
5.0 Aug 28, 2024 Takes his time to ask questions and never in a hurry.
5.0 Aug 27, 2024 He is the best Dr. I drive 80 miles one way approx to go to him. He has been my Dr for about 10 yrs. I totally trust him on any medical problem I have. He has been my GP for 2 knee surgeries, shoulder surgery, heart surgery, and all the colds, sugar levels, etc I have had. I have had only good outcomes because of his medical care & advice.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.