Call to Schedule
She's very helpful very understanding she listens to everything I have to say she gives me really good coping mechanisms to help me with my situations
5.0
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Biography

Dr. Sotelo has been recognized as a Top Doc 2024 by Austin Monthly Magazine. Winners are nominated by their peers as among the best in their region/nation in their medical ... speciality. 
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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Spanish
Education
Medical School: MD, University of Puerto Rico School of Medicine (2000)
Residency: Psychiatry, Baylor College of Medicine (2004)
Education: Baylor College of Medicine (2004)
Certifications
Psychiatry- American Board of Psychiatry and Neurology/Psychiatry
Hospital Affiliations
Baylor Scott & White Medical Center - Pflugerville
Baylor Scott & White Medical Center - Round Rock
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Lakeway
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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  • Baylor Scott & White Health Plan - (19)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Extended PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier PPO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-EPO Network-Individual/Family
    Baylor Scott & White Health Plan-McLane Group Network
    Baylor Scott & White Health Plan-PPO Network-Group
    Baylor Scott & White Health Plan-Pyco Industries Employee Plan
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-HealthSelect
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-ParPlan
    Blue Cross Blue Shield-STAR Kids
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Preferred
  • Cigna - (16)
    Cigna-Choice Fund
    Cigna-Cigna Preferred Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (HMO)
    Cigna-Cigna Preferred Savings Medicare (PPO)
    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Courage Medicare (PPO)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-Cigna+Oscar
    Cigna-HMO Open Acces
    Cigna-HMO Open Access
    Cigna-LocalPlus
    Cigna-NFL Dedicated Hospital Network Program
    Cigna-Open Access
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
    Cigna-Point of Service Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • FirstCare Health Plans - (3)
    FirstCare Health Plans-CHIP
    FirstCare Health Plans-FirstCare Select Plus HMO Network
    FirstCare Health Plans-STAR Medicaid - MRSA
  • Humana - (14)
    Humana-ChoiceCare
    Humana-HMO
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Group Medicare Advantage (HMO)
    Humana-Humana Group Medicare Advantage (PPO
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Medicaid - (1)
    Medicaid-Superior HealthPlan
  • Optum - (1)
    Optum-Optum Behavioral Health
  • Superior Health Plan - (2)
    Superior Health Plan-Ambetter Secure Care - Gold
    Superior Health Plan-CHIP Perinate
  • Superior - (5)
    Superior-Ambetter Balance Care - Silver
    Superior-CHIP
    Superior-CHIP Perinate
    Superior-Foster Care
    Superior-STAR
  • Tricare - (3)
    Tricare-Extra
    Tricare-Prime
    Tricare-Select
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
  • United HealthCare - (8)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Navigate Balanced
    United HealthCare-Select Plus
    United HealthCare-STAR Kids
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • UnitedHealth - (1)
    UnitedHealth-Secure Horizons
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Reviews (37) for Joanne Sotelo, MD

Overall
4.9*
averageRating metric
4.8
Time Care Provider spent with Patient
4.6
Wait Time at Clinic
4.9
Provider included you in decisions
4.9
Provider showed concern
4.9
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider
4.8
Time CP spent with patient

Patient Comments**

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.