Have been goi by to Dr.Kay for YEARS, she is absolutely amazing and is great with her patients.
5.0

Locations of Joan Pokluda Kay, MD

Biography


Dr. Joan Kay is a board-certified physician, specializing in pediatrics.

Dr. Kay is passionate about caring for patients, from newborns to adolescents, and working with the entire family. She finds it ...
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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Language(s) Spoken
English
Education
Medical School: University of Texas Southwestern Medical School (1997)
Internship: Pediatrics, University of TN Memorial Hospital (1998)
Internship: Pediatrics, University of Tennessee Medical Center (1998)
Residency: Pediatrics, University of Tennessee (2000)
Residency: Pediatrics, University of TN Memorial Hospital (2000)
Residency: Pediatrics, University of Tennessee Medical Center (2000)
Medical School: University of Tennessee Medical Center (2000)
Certifications
Pediatrics- American Board of Pediatrics
Hospital Affiliations
Baylor Scott & White Medical Center - Irving

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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  • Aetna - (14)
    Aetna-Aetna Signature Administrators
    Aetna-CHIP
    Aetna-Choice POS II
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
    Aetna-STAR
  • Baylor Scott & White Health Plan - (14)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Extended PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-Pyco Industries Employee Plan
  • Blue Cross Blue Shield - (25)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Cigna - (7)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-HMO Open Access
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • FirstCare Health Plans - (1)
    FirstCare Health Plans-CHIP
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (11)
    Humana-ChoiceCare
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Medicare - (1)
    Medicare-Traditional Medicare
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Parkland Community Health Plan - (2)
    Parkland Community Health Plan-CHIP
    Parkland Community Health Plan-STAR - HealthFirst
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
  • United HealthCare - (28)
    United HealthCare-All Savers
    United HealthCare-Charter
    United HealthCare-Charter Balanced
    United HealthCare-Charter Plus
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • University Mary Hardin-Baylor - (1)
    University Mary Hardin-Baylor-University of Mary Hardin-Baylor
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Reviews (109) for Joan Pokluda Kay, MD

Overall
4.9*
averageRating metric
4.7
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Apr 11, 2025 Have been goi by to Dr.Kay for YEARS, she is absolutely amazing and is great with her patients.
5.0 Apr 11, 2025 Dr Kay always is very patience and knowledgeable. My 3 kids love her!
5.0 Mar 29, 2025 Dr. Kay is an incredible physician who truly cares about her patients. She takes the time to listen, explains everything clearly, and makes me feel valued and supported. Her kindness, expertise, and dedication have made a huge difference in my healthcare experience. I always leave my appointments feeling reassured and confident in the care I receive. I'm so grateful to have her as my doctor!
5.0 Mar 1, 2025 She is amazing! We continue to make the drive to see her even after moving because she takes the time to understand the situation and research my son's medical issues. She is the most caring doctor. Love her!
5.0 Feb 18, 2025 She is caring helpful and knowledgable we love her
5.0 Feb 8, 2025 Doctor,Nurse and other staffs are very cordial, in a one sentence they are just like my family members
5.0 Feb 6, 2025 Dr Kay has a wonderful bedside manner. She provides excellent care.
5.0 Jan 30, 2025 Awesome
5.0 Jan 28, 2025 Dr.Kay is an amazing doctor she takes the time to answer any questions and offers all the help she can.
5.0 Jan 18, 2025 Doctor and staff are friendly and great location.
5.0 Jan 1, 2025 Satisfied she was really nice
4.8 Dec 31, 2024 Excellent
4.8 Dec 27, 2024 Doctor Kay is very nice.
4.7 Dec 19, 2024 Very attractive
5.0 Dec 17, 2024 Dr. Kay Is an excellent doctor! My children have been with her since she was at Baylor Scott & White Irving and our family will continue to follow her anywhere she moves too. My children love her and feel safe Dr. Kay! I will 100% recommend.
5.0 Dec 11, 2024 Thanks for accommodating us on a busy schedule to see my daughter and same day appointment.
5.0 Dec 7, 2024 We can express what we want to and Dr. Explains us pretty well and always with a smile.
4.7 Nov 25, 2024 I am very happy with my doctor. She is great with great experience. I am very satisfied with her services. Thank you
5.0 Nov 23, 2024 Very kind, and explanatory. She makes sure your questions and concerns have all been addressed
5.0 Nov 20, 2024 She is professiona, polite and very nice, She answered my questions
5.0 Nov 14, 2024 Muy amables
4.8 Nov 13, 2024 She is very friendly thorough and we can trust her
5.0 Nov 6, 2024 We have been going to this office for many years since newborn and the service has been exceptional

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.