Caring, really listens, gives you options
5.0

Locations of Jennifer Y Chu, MD

Biography


Jennifer Y Chu, MD is fellowship trained and specializes in the hand and upper extremity. She treats sports injuries, arthritis, congenital deformities, nerve compression, and trauma including fractures and injuries ...
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Ages Seen
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: Washington University School of Medicine (2007)
Internship: Orthopedic Surgery, University of Rochester Medical Center (2008)
Residency: Orthopedic Surgery, University of Rochester Medical Center (2012)
Fellowship: Hand Surgery, UPMC Hamot Medical Center (2013)
Certifications
Orthopaedic Surgery- American Board of Orthopaedic Surgery Surgery of the Hand- American Board of Orthopaedic Surgery/Surgery of the Hand
Hospital Affiliations
Baylor Scott & White Heart and Vascular Hospital - Dallas
Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Frisco
Baylor Scott & White Medical Center - McKinney
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White Medical Center - Centennial
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White Medical Center - Lake Pointe
Baylor Scott & White Institute for Rehabilitation - Dallas
Baylor Scott & White Medical Center - Uptown
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White The Heart Hospital - McKinney

Insurances accepted

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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (438) for Jennifer Y Chu, MD

Overall
4.7*
averageRating metric
4.8
Wait Time at Clinic
4.6
Time Care Provider spent with Patient
4.7
Provider showed concern
4.7
Provider included you in decisions
4.7
Rate provider 0-10
4.7
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Mar 13, 2025 Caring, really listens, gives you options
5.0 Mar 12, 2025 I appreciate that Dr Chu explained my rotator cuff. Just hope that my pain can be alleviated after MRI,
5.0 Mar 12, 2025 Excellent for providing options and information.
5.0 Mar 12, 2025 First time I had seen Dr. Chu, but my husband has seen her for several years and highly recommended her.
4.4 Mar 11, 2025 She is knowledgeable and experienced.
5.0 Mar 7, 2025 Dr. Chu is attentive and professional.
5.0 Mar 4, 2025 Second visit with dr Chue and could not be happier.
5.0 Mar 3, 2025 Her knowledge and explaining everything to me was amazing. Staff very good.
5.0 Mar 2, 2025 Thorough and honest regarding future processes
5.0 Feb 28, 2025 Dr Chu was very knowledgeable regarding my diagnosis and treatment.
5.0 Feb 28, 2025 Did an excellent job of treating my problem
4.8 Feb 26, 2025 She's a good Dr.
5.0 Feb 19, 2025 She took time to answer my questions and leave me with contact information if I decided to schedule a more Invasive treatment.
5.0 Feb 17, 2025 Alway good.
5.0 Feb 16, 2025 They were organized, efficient and kind.
4.5 Feb 14, 2025 Very knowledgeable
4.6 Feb 13, 2025 She explained every thing I needed to know
5.0 Feb 13, 2025 Very precise and wonderful to talk to at the same time!
4.9 Feb 11, 2025 Friendly and answered all my questions
5.0 Feb 11, 2025 Dr. Chu is very thorough in explaining everything she suggests for my treatment. She's kind and makes me feel comfortable. Everyone I visited with was helpful and caring. I'm grateful.
4.8 Feb 11, 2025 Dr. Chu provided a solution for my problem. Hoping for the best.
4.8 Feb 9, 2025 Excellent care. Explains problem and gives recommendations.
4.9 Feb 9, 2025 Thorough and caring
5.0 Feb 8, 2025 Gives good explanations, answers questions, explains treatment plan
4.9 Feb 7, 2025 Doctor Chu was very informative and met my medical needs.
5.0 Feb 7, 2025 She is always caring, takes time and gets to know me. She is the best!
4.8 Feb 7, 2025 Dr Chu is knowledgeable, confident and ready to help
5.0 Feb 4, 2025 Caring. Informative
5.0 Feb 4, 2025 From start to finish she explained everything so I could understand!
4.6 Jan 31, 2025 She was very careful about my shoulder problems
4.9 Jan 29, 2025 Great ahead of schedule very professional and caring.
5.0 Jan 29, 2025 Very well-spoken and attentive to my concerns
5.0 Jan 29, 2025 I trust her completely. She is caring and a great dr
5.0 Jan 28, 2025 Great medical care/advice
5.0 Jan 28, 2025 Awesome doctor who really cares about herPatients
5.0 Jan 25, 2025 Attentative
5.0 Jan 25, 2025 Skilled friendly and knowledgeable- I feel very confident moving forward with my surgery
5.0 Jan 24, 2025 Dr Chu was very thorough and efficient, diagnosed my symptom and treated me appropriately. Very impressed! Thank you Dr Chu!
5.0 Jan 23, 2025 Best Dr. Very knowledgeable, makes me feel comfortable and shows concern for my health.
4.3 Jan 23, 2025 All good
5.0 Jan 23, 2025 Excellent
4.2 Jan 10, 2025 Thorough and took the time to explain the options.
5.0 Jan 9, 2025 Proven quality and knowledge of what she does
4.2 Jan 8, 2025 Always honest.
5.0 Jan 7, 2025 Well at first I was not going to make it great? But when I went in to get my appointment DR Chu did get on everything and explained everything to me about my finger. So now I need to get surgery on Wednesday so I'm hoping everything works out for my finger and because I've been suffering for 5 months so I'm very excited about what's going to be happening on Wednesday. Thank you Jennifer Chu...
5.0 Jan 7, 2025 Knowledgeable
4.3 Dec 30, 2024 Most efficient doctor's appointment I've ever had. On time, etc.
5.0 Dec 29, 2024 Dr. Chu was professional and respectful. This was my 1st appointment, and I was highly impressed with how she helped me to manage my anxiety and decide on how to proceed.
5.0 Dec 28, 2024 Very bright and easy to understand.
4.6 Dec 27, 2024 I like her direct and candid style
4.7 Dec 27, 2024 Clinic nice and clean. Everyone was very nice. Wait time was minimal
5.0 Dec 25, 2024 I appreciate Dr. Chu's frankness about treatment options. She is also very skilled at giving shots quickly for which I am grateful.
5.0 Dec 24, 2024 Dr. Chu has always come to my rescue when I have an urgent issue. She took care of my problem right away in a professional and caring manner.
5.0 Dec 24, 2024 They were extremely efficient got me in and out very quickly. And we're very clear about the diagnosis and next steps.
5.0 Dec 17, 2024 Very patient and caring and gave good explanation about my condition
5.0 Dec 12, 2024 Very professional, gave very good Information and what to expect
5.0 Dec 11, 2024 Very personable and informative.
4.8 Dec 11, 2024 Pinpointing my issue with my hand and also the direction that I need to take for future visits regarding the same issue I had with my hands
5.0 Dec 7, 2024 Everyone was awesome. Polite and Professional
5.0 Dec 7, 2024 She did excellent job
4.5 Dec 6, 2024 This was my first visit to Dr Chu's office. I was greeted by each member of her staff with professionalism and a smile! I waited in the exam room for less than 5 minutes when a knock preceded another smile as Dr Chu entered the room. She confirmed the diagnosis in short order, and prescribed a solution I have undergone on my other hand in years past. She set my mind at ease immediately, and her professionalism and probity assured me I was in the best hands possible!
5.0 Dec 6, 2024 Dr Chu & her staff were FANTASTIC! I didn't know what to expect & They Exceeded My Expectations!
5.0 Dec 6, 2024 Muy bien
5.0 Dec 6, 2024 A Quick appointment time great office staff everyone I interacted with listened to my concerns The Doctor was clear about explaining my options and offering a solution
4.8 Dec 4, 2024 Always knowledgeable and friendly.
4.8 Nov 25, 2024 Honest assessment of problem
5.0 Nov 23, 2024 Dr. Chu removed a mucous cyst on my left thumb that I had for several years. She did an amazing job and her staff was top notch. They even asked me what music I like. I told them Alternative, Nirvana. They said that's what Dr Chu likes. So we jammed during the surgery which I thought was really cool. Everyone was really friendly and made me feel special. It was the best experience I could have hoped for. Totally recommend Dr Chu and her staff!
5.0 Nov 22, 2024 Wonderful surgeon. Her instructions and explanations were excellent. Her comments on what to expect were also right on target. A quality physician. I'm lucky to have her.
5.0 Nov 19, 2024 Professional complete proactive good assistance from intern
4.6 Nov 15, 2024 My experience was great, Jennifer was thorough, welcoming, and knowledgeable
5.0 Nov 12, 2024 Very knowledgeable and advised based upon needs.
5.0 Nov 12, 2024 Dr. Chu and her supporting physician were both excellent. A definitive diagnosis was reached by exam and X-ray. Injection treatment for my shoulder was given and I was referred for physical therapy. My questions were answered fully, and I was out of the office with 40 minutes of my appt time.Wonderful efficient care.
5.0 Nov 12, 2024 She is very attentive and caring listens to my concerns and explains very well in all steps she wants to take! I felt really comfortable talking with her
5.0 Nov 12, 2024 She was able to do surgery next day. Thank you.
5.0 Nov 12, 2024 Excellent thanks
5.0 Nov 6, 2024 Explains best options based on experience.
5.0 Nov 5, 2024 She was very clear with her explanations
5.0 Nov 5, 2024 She is very good doctor listen to their patient and provide best care
4.9 Nov 3, 2024 This was my first time meeting Dr. Chu. She was knowledgeable and paid attention to my concerns. The office seemed to run very efficiently without leaving you feeling rushed or still seeking answers.
5.0 Nov 2, 2024 She was straightforward, efficient, answered my questions, gave me options, and did not pressure me to have any unnecessary procedures, tests, etc
5.0 Nov 2, 2024 Very informative
4.8 Nov 1, 2024 Seemed trustworthy and knowledgeable
2.8 Nov 1, 2024 She spent little time with me as bd I still don't really have an idea of what she said. Nerve test, ask your other doctor to refer you and something about elbow ok maybe a surgery, ok follow me to checkout
5.0 Oct 30, 2024 Appreciate her knowledge and professionalism in providing options for my trigger finger. Thank you!
5.0 Oct 29, 2024 Dr Chu and I have developed a great physician/patient relationship. She has a great bedside manner and is very personable.
5.0 Oct 29, 2024 Clearly understood my health situation and offered possible solutions
5.0 Oct 28, 2024 Personable and competent.
4.8 Oct 28, 2024 Dr Chu was professional, helpful and thorough.
5.0 Oct 25, 2024 Very knowledgeable and caring!

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.