Dr. Shu took the time to answer all our questions & concerns. Very thorough
5.0

Locations of Francy Yi-Hsuan Shu, MD

Biography


Dr. Shu is a board-certified neuromuscular medicine specialist who is passionate about helping patients diagnose, treat, and manage problems in muscles, nerves, or neuromuscular junctions. She specializes in Nerve Conduction ...
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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Mandarin
Taiwanese
Education
Medical School: Chicago Medical School at Rosalind Franklin University (2010)
Medical School: Rosalind Franklin University of Medicine / Science (2010)
Internship: Neurology, UT Southwestern Medical Center (2011)
Internship: Neurology, Ut Southwestern Medical Center (2011)
Medical School: Ut Southwestern Medical Center (2011)
Residency: Neurology, UT Southwestern Medical Center (2014)
Medical School: UT Southwestern Medical Center (2014)
Fellowship: Neuromuscular Medicine, UCLA Medical Center (2015)
Medical School: UCLA Medical Center (2015)
Certifications
Neurology- American Board of Psychiatry and Neurology Neuromuscular Medicine- American Board of Psychiatry and Neurology/Neuromuscular Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - McKinney
Baylor University Medical Center, part of Baylor Scott & White Health

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Reviews (270) for Francy Yi-Hsuan Shu, MD

Overall
4.8*
averageRating metric
4.8
Rate provider 0-10
4.7
Wait Time at Clinic
4.8
Provider included you in decisions
4.8
Provider showed concern
4.8
Time Care Provider spent with Patient
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Apr 10, 2025 Dr. Shu took the time to answer all our questions & concerns. Very thorough
5.0 Apr 5, 2025 She listens and was great
5.0 Apr 5, 2025 Dr. Shu is very thorough in her assessment of my physical issues and her knowledge base is most impressive. She has discovered conditions that I have that other medical professionals have missed.
5.0 Apr 1, 2025 Dr Shu was very pleasant and helpful. I was very comfortable with her care of my condition.
5.0 Mar 25, 2025 Dr Shu and her team is awesome, this team is the top of the line.I am so blessed to have found Dr Shu, they could not be more courtesy, patience, understanding,and they take the time to explain everything they are doing
5.0 Mar 22, 2025 She seemed very knowledgeable and explained things to me thoroughly
5.0 Mar 21, 2025 Awesome experience
4.6 Mar 21, 2025 Very pleasant and well informed. Appt was on time!
5.0 Mar 20, 2025 She is very pleasant and very thorough in her diagnosis, she gives you detailed instructions and information about your condition. I am very pleased with the treatment that I received. I definitely recommend Dr. Shu
5.0 Mar 18, 2025 Dr Shu took the time to really listen, She listened to concerns, issues and promised we can work together to figure everything out
5.0 Mar 18, 2025 Staff made me feel comfortable. Staff seemed very happy in their job. The Dr was very personable, friendly and careing. I can see why her initial visit booking are so long of a wait.
5.0 Mar 18, 2025 Dr. Shu has spent a lot of time getting to know me and her treatment plan has provided me with hope and relief.
5.0 Mar 18, 2025 Dr Franco was very warm and approachable. While having a conversation with she was subtly asking questions that is already part of the memory test. She was very thorough explaining the processes of our brain and gave lots of reading materials to maintain a healthy brain.
4.8 Mar 12, 2025 Dr. Shuy was very personable and caring. She was also very thorough.
5.0 Mar 8, 2025 She is a great person and a very good doctor
5.0 Mar 6, 2025 Dr Shu is great. Very professional and caring
4.9 Mar 6, 2025 Dr. Shu is always friendly and positive. She took her time to answer all of my questions.
5.0 Mar 4, 2025 Great visit, scheduled test.
4.7 Mar 3, 2025 Dr. Shu provides information relative to the diagnosis and treatment plan. She patiently answers my questions and gives me hope that my situation will improve.
5.0 Mar 1, 2025 Too her time to find out my issues and was clear and thorough on the way forward on likely causes and tests. Prompt feedback on the BSW app with comments on test results
5.0 Feb 26, 2025 Respectful, caring, thorough
5.0 Feb 25, 2025 She's amazing
5.0 Feb 14, 2025 Dr and staff were the best!!!
5.0 Feb 12, 2025 Very nice people
4.8 Feb 11, 2025 Very friendly
5.0 Feb 6, 2025 She was very pleasant and helpful. Was able to answer my questions.
5.0 Feb 6, 2025 Outstanding
5.0 Feb 4, 2025 Very professional and compassionate Dr. She was the only neurologist that tested me to find out what the diagnosis really was instead of just quickly dismissing me. She is going to further test me to exclude other diseases and to confirm my diagnosis. She said we would "go in this journey together". How fortunate we found her!
5.0 Jan 31, 2025 My visits have been positive
5.0 Jan 28, 2025 Very pleasant & informative. Answered my questions, very attentive.
5.0 Jan 28, 2025 She listened to me and answered all of my questions.
4.8 Jan 27, 2025 The doctor did his best to help me. However there is still no solution to my neck issue
5.0 Jan 25, 2025 Appears to be very caring and interested in what I felt my needs were.
5.0 Jan 21, 2025 Excellent doctor
5.0 Jan 17, 2025 Dr Shu is very caring and knowledgeable in what she does. Her empathy toward me for what I am going through has been therapeutic also. All the staffs in the office are also very helpful and polite.
5.0 Jan 16, 2025 She and her staff made me feel at ease they were very knowledgeable I would highly recommend them
5.0 Jan 14, 2025 Very nice answered any questions I had explained everything in way that I could understand
5.0 Jan 13, 2025 Dr Shiu was very thorough and gave as much time to understand my issue. She did not rush which I appriciaterd.
5.0 Jan 11, 2025 She was pleasant to talk to, very knowledgeable and what she was saying, came up with more ideas to help me.
5.0 Jan 10, 2025 She is very, very knowledgeable and patient to the patients. Nice and so friendly I like her a lot She is the best doctor I ever have.
5.0 Jan 9, 2025 Very professional, great personality
5.0 Jan 9, 2025 She was very thorough, like her very much!
5.0 Jan 9, 2025 Dr. Shu is very compassionate, thorough and knowledgeable. I feel very fortunate to be under her care.
5.0 Dec 31, 2024 I found Dr. Shu to be very professional, thorough and very educational. This was my first visit with her and a first visit with a neurologist. I learned a lot and very pleased with my care.
5.0 Dec 30, 2024 Dr. Shu was very nice and helped me understand what could be happening with my spine and what options I have.
5.0 Dec 28, 2024 Very personable and caring.
5.0 Dec 27, 2024 This provider is wonderful. Great Bedside manner. Genuinely cares about her patients!
5.0 Dec 19, 2024 In over 70 years, Dr.Shu is the best Docto I've ever met
4.7 Dec 19, 2024 Shows concern.
4.7 Dec 17, 2024 The experience with Dr. Shu was so gratifying. She listened, she interacted, she gave frank responses to my responses and questions. And she did all of this in such a warm caring manner. Not only would I recommend her, I have recommended her to two very important people in my life.My wife of 53 years and my oldest son.
4.8 Dec 17, 2024 Dr Shu is a compassionate, thorough, optimistic, and very knowledgeable physician. She listens, is patient, and actually made a trip to the doctor a pleasure!
5.0 Dec 14, 2024 Talk time to explain everything to me
5.0 Dec 10, 2024 Dr Shu and staff was professional and helpful.
4.1 Dec 9, 2024 She was very thorough and took her time explaining things. Also very friendly.
5.0 Dec 9, 2024 This doctor is the first neurologist to actually test my feet and lower legs and discuss practical things I can do to help my neuropathy. Most just write a prescription, so I appreciated the time the doctor took.
5.0 Dec 7, 2024 They were courteous, very thorough and very concerning of my needs.
5.0 Dec 7, 2024 Dr Shu is very knowledgeable and professional. Listened closely, taking notes on the words I shared with her.
5.0 Nov 30, 2024 I have been to many physicians for my condition. Dr. Shu was the first one to fully understand, to fully test me, to give me truth and coaching.
5.0 Nov 29, 2024 Examined my health/test records to make an opinion and showed me MRI results on the screen explaining reason for my extreme pain. Took the amount of time it required to give me a full exam and make her decisions on next steps. Dr. Shu is very thorough and she has a very kind and personal manner. It was a joy to have my appointment with a doctor who truly cares and works to help me.
5.0 Nov 28, 2024 Dr. Shu has experience with the diagnosis I was given. After examination she wants to redo some testing before confirming the diagnosis. She is detailed in her examination and explains the process of the examine. I feel very comfortable with her analysis and look forward to working with her to determine the correct cause of my symptoms and developing an action plan.
5.0 Nov 26, 2024 Very personalble
5.0 Nov 21, 2024 Very professional, thorough and compassionate.
5.0 Nov 21, 2024 Great bedside manners! Very kind and professional.
5.0 Nov 21, 2024 Dr. Shu was great. She was knowledgeable, friendly and very caring.
4.8 Nov 19, 2024 Dr Shu is extremely kind, excellent listener, extremely compassionate and wholeheartedly wants to provide the best care she can she can. Communication is excellent. I wish all Doctors had her demeanor. I would highly recommend her to anyone.
5.0 Nov 12, 2024 Dr Shu is always so kind and take the time to hear my concerns.
5.0 Nov 12, 2024 Very interactive and helpful
4.8 Nov 9, 2024 Dr Shu! Is a very compassionate and caring doctor. She takes her time, listen and explain her diagnosis and treatment plan clearly. Taking in consideration my concerns and address them with no rush.
5.0 Nov 9, 2024 Very knowledgeable and caring.
5.0 Nov 8, 2024 OUTSTANDING
5.0 Nov 8, 2024 Dr. Shu is outstanding. She's very thorough, patient, and thoughtful. She takes plenty of time to listen carefully to my answers to her questions. And then plenty of time to ensure I understand her responses to my questions. Her kindness and sweet personality help put me at ease.
5.0 Nov 2, 2024 Dr. Shu is beautiful inside and out. She was warm, understanding, and uplifting. I have already recommended her to friends.
5.0 Oct 31, 2024 She took time to listen
5.0 Oct 28, 2024 Dr. Shu takes time with her patient's understanding issues and answering questions. She's great at partnering with the patient and doesn't just dictate a treatment.
5.0 Oct 23, 2024 Dr Shu was very thorough. She explained well.
5.0 Oct 22, 2024 Dr. Shu was very attentive and asked the right questions concerning my problems.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.