Very informative and helpful extremely courtesy and sensitive to my condition
5.0

Locations of Michael Shepherd, PAC

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: MPAS, University of Mary Hardin - Baylor (2023)
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • Aetna - (22)
    Aetna-Aetna Medicare Choice II Plan (PPO)
    Aetna-Aetna Medicare Choice Plan (PPO)
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    Aetna-Aetna Medicare Eagle II (PPO)
    Aetna-Aetna Medicare Eagle Plan (PPO)
    Aetna-Aetna Medicare Freedom Plan (PPO)
    Aetna-Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna-Aetna Medicare Prime Plan (HMO)
    Aetna-Aetna Medicare Value Plan (HMO)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
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    Aetna-Open Access Elect Choice
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  • Baylor Scott & White Health Plan - (2)
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  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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    Blue Cross Blue Shield-Blue Choice
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    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
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  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
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  • Cigna - (13)
    Cigna-Choice Fund
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    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
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  • Optum - (1)
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    Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)
    Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)
    Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)
    Superior Health Plan-Wellcare Dual Access (HMO D-SNP)
    Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)
    Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)
    Superior Health Plan-Wellcare Giveback (HMO)
    Superior Health Plan-Wellcare No Premium Open (PPO)
    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
    Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)
    Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
  • Tricare - (3)
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  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
  • United HealthCare - (30)
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    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
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    United HealthCare-Nexus ACO - Open Access
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    United HealthCare-STAR
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    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Reviews (178) for Michael Shepherd, PAC

Overall
4.7*
averageRating metric
4.7
Rate provider 0-10
4.8
Provider included you in decisions
4.7
Provider showed concern
4.7
Wait Time at Clinic
4.7
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Feb 11, 2025 Very informative and helpful extremely courtesy and sensitive to my condition
5.0 Feb 9, 2025 Friendly, efficient & professional. Answered all my questions.
5.0 Feb 5, 2025 Highly professional experience. Everything explained in detail and at a perfect level of understanding.
5.0 Feb 2, 2025 Best provider
5.0 Feb 2, 2025 Good fast care
4.0 Jan 28, 2025 It was good
5.0 Jan 23, 2025 Clear and proficient
3.9 Jan 15, 2025 Explained my test results thoroughly
5.0 Jan 15, 2025 He knows his stuff!!!
5.0 Jan 14, 2025 Timely and professional
3.9 Jan 12, 2025 Good
5.0 Jan 10, 2025 It's always been straight up with me, and always give me an information that I think I need for my condition.
5.0 Jan 9, 2025 Very understanding, concerning and explained things well
4.9 Jan 9, 2025 Very knowledgeable and great bedside manner
4.8 Jan 5, 2025 Very professional, and thorough
5.0 Dec 31, 2024 Michael is a great PA. I am happy to have him as my care provider.
5.0 Dec 27, 2024 Friendly thorough professional Knowledgeably answered all my questions
4.9 Dec 26, 2024 Friendly and seemed concerned. ZDiscussed options to help.
5.0 Dec 21, 2024 Great experience. Very thorough and knowledgeable.
4.8 Dec 20, 2024 Knowledgeable Professional knew all medications I was taking & what they treated
5.0 Dec 12, 2024 Very knowledgeable and had a plan for my care or issue
5.0 Dec 6, 2024 Provided clear instructions
5.0 Dec 4, 2024 Very good service
4.7 Dec 4, 2024 Knows his stuff and builds confidence in his patients.
5.0 Dec 3, 2024 Very informative.
5.0 Nov 26, 2024 Amazing, answered all our questions
5.0 Nov 23, 2024 Knowledgeable; easy to talk with; pays attention and gives good responses
5.0 Nov 23, 2024 His understanding and compassion while talking about severe ED issues/conditions was the best "Bed Side Manner" ever and I have seen a lot of medical professionals in 3 different countries over the decades.
5.0 Nov 21, 2024 Visit was very thorough and I felt as though I got all my questions answered
5.0 Nov 19, 2024 It was good. I was OK with being fast enough to be done. I don't like to wait so that was great.
5.0 Nov 19, 2024 Very professional, he listened and was open to discussion concerning the way forward.
4.2 Nov 16, 2024 Good
4.9 Nov 7, 2024 Dr. Shepard has been responsive and thorough. Great experience
4.4 Oct 29, 2024 He seemed very nice, but we only talked a few minutes. This visit was just so I could get a referral for kidney testing.
5.0 Oct 26, 2024 Friendly, knowledgeable, answers questions and concerns.
5.0 Oct 26, 2024 Great
4.9 Oct 22, 2024 Very caring and informative
5.0 Oct 16, 2024 He took the time to LISTEN, and gave me advice that I feel comfortable with.
5.0 Oct 15, 2024 The time between checking in and seeing the provider was quick.
5.0 Oct 10, 2024 Courteous, Concientious. Very professional.
5.0 Oct 3, 2024 Very good PA
5.0 Sep 27, 2024 I don't believe he skipped any steps and answered all my questions
5.0 Sep 22, 2024 He was very friendly, and he listened to me and helped me understand all aspects of my situation to help me make informed decisions.
4.7 Sep 20, 2024 Very professional
5.0 Sep 17, 2024 Very enlightening

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.