Doctor Matthew Smith was very helpful, efficient, knowledgeable about his profession and lastly, he's a very nice person . I'd recommend him to anyone!!
5.0

Locations of Matthew Smith, OD

Biography

Language(s) Spoken
English
Education
Education: OD, Kentucky College Of Optometry (2023)

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Reviews (338) for Matthew Smith, OD

Overall
4.7*
averageRating metric
4.8
Rate provider 0-10
4.7
Provider included you in decisions
4.8
Provider showed concern
4.4
Wait Time at Clinic
4.8
Friendliness/Courtesy of Care Provider
4.7
Time Care Provider spent with Patient

Patient Comments**

5.0 Apr 11, 2025 Doctor Matthew Smith was very helpful, efficient, knowledgeable about his profession and lastly, he's a very nice person . I'd recommend him to anyone!!
5.0 Apr 9, 2025 His professionalism was on display throughout the appointment
5.0 Apr 9, 2025 Very professional
5.0 Apr 8, 2025 I was very pleased with the provider will be back to see him in one year.
5.0 Apr 3, 2025 It was my first experience.
5.0 Mar 30, 2025 Very friendly and caring
4.8 Mar 28, 2025 Made me feel comfortable & he made sure I didn't have any questions
4.8 Mar 28, 2025 Dr. Smith & assistant did a goid job on my exams and were very nice. They did seem in a big hurry to get finished & on to the next person.
5.0 Mar 28, 2025 Excellent Service
4.8 Mar 28, 2025 Great care and personality. Thorough examination. Feedback was very good.
4.6 Mar 28, 2025 Straight forward, asks relevant questions, answers quickly and thoughtfully! Attempt to have patients understand what they need!
4.8 Mar 28, 2025 Dr. Smith is kind and takes time to listen. He is very precise in his care and wants to make sure everything is covered. He is a great asset to BSWH.
5.0 Mar 26, 2025 He is & provides excellent care & concerns for his patients. Easy to listen talk & talk with patient. Staff doing a wonderful job welcoming patients to their clinic & informing patients of delays of their doctor. Clinic well kept warm & comfortable.
5.0 Mar 25, 2025 Very friendly knowledgeable clean office
5.0 Mar 21, 2025 Very polite and exceptionally great with patient.
5.0 Mar 21, 2025 Very professional great service
5.0 Mar 20, 2025 Great visit
4.8 Mar 20, 2025 Profesional.
5.0 Mar 20, 2025 Very polite and professional
5.0 Mar 19, 2025 Friendly
4.9 Mar 19, 2025 Even though he was running late at no time did he seem to rush to make up time. I commented on this to him and I understand his desire to examine patients thoroughly no being ruled by time.
4.7 Mar 11, 2025 Doctors very caring and the staff is very friendly and knows what they're doing.
5.0 Mar 7, 2025 Vet friendly & knowledgeable
5.0 Mar 7, 2025 Very thorough. Answered all my questions very plainly
5.0 Mar 6, 2025 Professional, informative.
5.0 Mar 1, 2025 Excellent manners, very professional, explained everything during visit.
4.7 Mar 1, 2025 Thorough, and always a pleasure.
4.7 Feb 27, 2025 That was probably the best eye exam, and the most thorough exam I've ever had
5.0 Feb 27, 2025 He was knowledgeable, thorough, listened, and responded to me. I left feeling that I had been heard and that my concerns had been taken seriously and addressed and that I had received a complete and thorough preliminary exam from a knowledgeable and cordial professional. Dr. Smith definitely deserves high marks!
5.0 Feb 27, 2025 Dr Smith made me feel very comfortable in a stressful situation.
5.0 Feb 25, 2025 Dr Went over and above. I appreciate it.
5.0 Feb 22, 2025 Provider provided me with advice and armed me with a lot of information to help me manage my situation!
4.8 Feb 22, 2025 This is the first in many years that I have been seen by a provider who is so thorough and took time to listen to what I had to say. Dr. Smith is one in a million in his field.
5.0 Feb 22, 2025 This was my first time meeting him. Thought he was great. Will utilize his serviced in the future
5.0 Feb 22, 2025 I really like the way the doctor took care of my eye problem.
3.9 Feb 21, 2025 Friendly, thorough
4.7 Feb 20, 2025 Personal and professional, took the time to explain and answer questions.
4.9 Feb 19, 2025 He was very thorough
5.0 Feb 17, 2025 He cares about his patience
5.0 Feb 14, 2025 He is kind, knowledgeable about ophthalmology, puts patients at ease, and provides quick and detailed answers to questions. He is good doctor
5.0 Feb 14, 2025 Very through examine. Positive attitude. Detailed explanation.
4.3 Feb 13, 2025 Excellent Doctor Very professional
5.0 Feb 12, 2025 Very professional staff and attentive to all concerns. Thorough assessment and explanation of follow up plan.
5.0 Feb 11, 2025 Very nice
5.0 Feb 11, 2025 Very professional and thorough
5.0 Feb 11, 2025 Cares about you. It is not just a job for him.
4.7 Feb 8, 2025 Very cool, yet professional
4.8 Feb 7, 2025 Excellent Doctor.
4.7 Feb 6, 2025 Professional, thorough exam
5.0 Feb 6, 2025 They were great
5.0 Feb 6, 2025 He was very patient with me and gave me good information on my examination and what he saw and also the preventions we will be taking in order to o help my eye sight.
5.0 Feb 5, 2025 It was such a pleasure to meet Dr. Smith. He was very proficient and friendly. My daughter and I both left the office with a smile on our faces!
4.9 Feb 5, 2025 He was very nice and informative.
5.0 Feb 5, 2025 He shows his concern and included me in the discussions.
4.8 Feb 4, 2025 Very personable, caring, and communicated what he was doing well.
5.0 Feb 4, 2025 He was very professional and knowledgeable. I could tell he truly cared about my care and was very thorough in everything he did!
5.0 Feb 3, 2025 Care about the Payson anb keepYou informed
4.8 Jan 31, 2025 He was very kind, and easy to talk to
5.0 Jan 30, 2025 Great experience
5.0 Jan 30, 2025 Dr. Smith is an outstanding doctor. My husband and I appreciate his care and concern for my vision. I feel very confident with his diagnosis and referral to ophthalmology.
4.0 Jan 26, 2025 He was professional, he let me know that he was running a little late but he would be with me in 20 minutes. It was very good not just sitting there wondering what was going on.
5.0 Jan 25, 2025 I felt great to see Dr Smith again. He is a professional, with a great personality Doctor. The staff are very nice and friendly.
4.9 Jan 25, 2025 VERY nice!
5.0 Jan 24, 2025 He was very thorough and explained everything.
5.0 Jan 23, 2025 He explained EVERYTHING, how diabetes affects vision, etc. He exceeded my expectations. He is learning Spanish on his own time to speak with patients like me, who speak English as a second language.(my wife is writing for me).
3.7 Jan 22, 2025 The provider was polite and efficient. It was very hard to understand what he was saying while he was wearing a mask and facing away from me.
5.0 Jan 22, 2025 Very thorough
4.9 Jan 21, 2025 Very progressional and spent a good amount of time to do a thorough eye physical exam. He wore a face mask which made it hard for me to understand him perfectly.
4.8 Jan 17, 2025 Dr Smith was kind and caring. He was very thorough with my exam and found an issue that needs to be addressed.
4.8 Jan 16, 2025 He was very cordial and he stayed on task. It was a good encounter
5.0 Jan 16, 2025 Funny, knowledgeable and caring.
5.0 Jan 15, 2025 Very thorough
4.4 Jan 12, 2025 I had not seen this provider before. It took a minute to feel comfortable.
5.0 Jan 10, 2025 He was excellent. Very informative and thorough. He made me feel like he really cared and I was more than just a number.
5.0 Jan 10, 2025 Super professional. Best exam I ever had
5.0 Jan 9, 2025 Very polite and take care and explain what his doing
4.7 Jan 8, 2025 He spoke to me in terms I could understand and explain my condition & how he plans to address it
5.0 Jan 8, 2025 Awesome experience
4.3 Jan 6, 2025 Professional, respectfull and kindness
4.8 Jan 5, 2025 Very personable and took his time with me making me feel like a person not a dollar sign.
5.0 Jan 4, 2025 Always a great experience with this doctor.
5.0 Jan 3, 2025 The best bedside/office manners, he listened, and went to great lengths to assure I understood what was going on with my eyes.
5.0 Jan 3, 2025 Dr Smith was displayed excellent manners. He is knowledgeable and kind. He took a personal interest in my health.
5.0 Jan 3, 2025 He had to give me some bad news. He did it with grace, knowledge and empathy!!!!
4.8 Jan 2, 2025 The assistant was very friendly and the doc was great.
4.8 Dec 31, 2024 He was very thoughtful and caring. Pleasant personality. Thank yoiu
5.0 Dec 28, 2024 He seemed knowledgeable and was kind and took time to explain things to me. He did talk kinda fast sometimes though :)
4.7 Dec 28, 2024 Very thorough, professional, and involved in his patient's eye matters.
5.0 Dec 27, 2024 He was easy to talk to and answered all my concerns. He was very thorough.
5.0 Dec 27, 2024 Very good provider, took his time, explained things, was helpful, addressed all my concerns well
5.0 Dec 27, 2024 Very professional, courteous and very thorough
5.0 Dec 19, 2024 He knew what he was doing very professional
4.8 Dec 19, 2024 Very friendly and considerate about my comfort.
5.0 Dec 17, 2024 Very caring
5.0 Dec 14, 2024 Good
4.8 Dec 13, 2024 He educated me on everything that I need to know about my eyes
5.0 Dec 13, 2024 Lovely Dr ...very comfortable talking with him...
4.8 Dec 12, 2024 Great communicator and very thorough
4.9 Dec 11, 2024 He was great!
4.8 Dec 11, 2024 Very personable...easy to talk too
4.8 Dec 10, 2024 Good doctor
4.9 Dec 10, 2024 He was very thorough in everything he did and explained things to me.
4.9 Dec 8, 2024 Provided professional care
4.7 Dec 7, 2024 Keeps me informed about my eyes.
5.0 Dec 7, 2024 Explained helpful information in reference to my new diagnosis concerning my vision.
4.8 Dec 6, 2024 He was thorough.
5.0 Nov 29, 2024 Excellent service
5.0 Nov 27, 2024 Excellent
5.0 Nov 27, 2024 Very great people
4.8 Nov 24, 2024 Very attentive and joyful.
5.0 Nov 24, 2024 Professional and quick
5.0 Nov 22, 2024 Extremely thorough and caring. Wonderful doctor!
4.8 Nov 21, 2024 Very nice asked if I had any questions.Seemed to really take the time to make sure everything was ok.
4.3 Nov 19, 2024 Friendly
4.9 Nov 19, 2024 Not a long wait. I feel that they did a complete and thorough eye exam. I was informed of every test that they performed and why!! Overall I had a great experience
4.8 Nov 19, 2024 Great
4.8 Nov 16, 2024 Very friendly and thorough
5.0 Nov 16, 2024 Excellent provider
5.0 Nov 16, 2024 This was the best experience I've had.Dr. Smith and his Team were amazing and professional.
5.0 Nov 15, 2024 Dr . Smith Is very thorough and attentive . Office is very clean. Receptionist is very friendly . I will recommend this Office to family and friends.
5.0 Nov 15, 2024 Thorough, provides plenty of feed of info and v time for questions
4.3 Nov 8, 2024 I was taken care of very well
4.4 Nov 7, 2024 Outstanding
5.0 Nov 7, 2024 I have visited by appointment, this office now for a second time. My first experience there was tiers above anything I've encountered in vision heal care. The one of several reasons I've returned. On my second visit I was due for my yearly eye checkup. I sought out the same office by request, the result of my great experience there before. I was not disappointed. The level of care from staff to the exam by Dr. Smith is exemplary. Outstanding care givers, I was in great hands and they have no competition that comes close.
5.0 Nov 6, 2024 Very good
5.0 Nov 6, 2024 Dr. Smith was fantastic. We were there for a nonemergency, yet high priority eye problem. We had never seen Dr. Smith before. He was very patient and attentive. I had to message him about another issue, but he was out of the office. As soon as he returned, he called to check on my son.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.