She took the time to listen to everything that ai had to say and she asked a lot of questions. She even asked me at the end of the call if I was pleased with her decision
4.8

Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: Texas A&M University - Corpus Christi (2014)
Certifications
Family Nurse Practitioner- American Academy of Nurse Practitioners
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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  • Aetna - (22)
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    Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)
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Reviews (223) for Nichola Sue Jones, FNP

Overall
4.8*
averageRating metric
4.8
Time Care Provider spent with Patient
4.8
Wait Time at Clinic
4.9
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate provider 0-10
4.9
Friendliness/Courtesy of Care Provider

Patient Comments**

4.8 Mar 12, 2025 She took the time to listen to everything that ai had to say and she asked a lot of questions. She even asked me at the end of the call if I was pleased with her decision
5.0 Mar 11, 2025 Knowledgeable and professional.
5.0 Mar 6, 2025 She was informative and responsive about my issues.
5.0 Mar 2, 2025 Very thorough.
3.2 Mar 1, 2025 She provided me with the care needed, but seemed a little abrupt. She was very helpful however, and I appreciate her.
5.0 Feb 22, 2025 Very concerned and helpful
5.0 Feb 21, 2025 Ms Jones was excellent in dealing with my issue.
5.0 Feb 19, 2025 We appreciated the early hour she saw our family. We knew there would be limits in the care he would get virtually but felt it wasn't urgent enough to go on-site. Our clinician did her best with the limited assessment.
5.0 Feb 18, 2025 I had a very nice visit. All was smooth and clear. No problem at all
5.0 Feb 6, 2025 She was sweet and informative
4.8 Feb 5, 2025 She was cordial and knowledgeable
5.0 Feb 5, 2025 Knowledgeable, listened, communicated clearly, resolved all issues.
4.8 Feb 4, 2025 She was great.
5.0 Feb 3, 2025 The provider was very nice. Understood exactly what my problem was and prescribed medication.
5.0 Jan 31, 2025 Attentive,.professional care.
4.1 Jan 31, 2025 She was good and listen to my problems
5.0 Jan 26, 2025 She was kind, understanding, inviting personality, and easy to talk to.
5.0 Jan 25, 2025 Listens well and caring
5.0 Jan 24, 2025 Heard me out. Acknowledge and understood all my issues.
4.7 Jan 22, 2025 She was great!
4.8 Jan 21, 2025 She was very helpful and provided help ways to resolve my issue.
5.0 Jan 18, 2025 She was very attentive to my issues. Was not in a hurry.
5.0 Jan 18, 2025 Knowledgeable, personable
5.0 Jan 16, 2025 Professional and most importantly listen. Follow was perfect with what to eat and drink. Worked for me
5.0 Jan 11, 2025 Listened to my concerns
5.0 Jan 9, 2025 She really listened to my concerns about not being able to reach my doctors office and provided me with the necessary medications after asking many questions! She is a treasure!
5.0 Jan 8, 2025 Kind, punctual, to the point, cordial, seemed to know what she was doing.
5.0 Jan 8, 2025 She was very concerned and helpful.
5.0 Jan 7, 2025 Ms. Jones took the time needed to understand my condition and was very professional in the entire teleconference.
5.0 Jan 6, 2025 I'm almost 80 and have never participated in a video healthcare. I was anxious but she told me that there were different methods they can use to connect with me. That gave me great relief that if I wasn't able to connect, they would try their best to connect with me. Thank you.
5.0 Jan 6, 2025 She was very attentive. I thought the issue was pink eye and she realized based on other things I was saying that the real issue was a sinus infection.
4.6 Jan 4, 2025 She understood the problrm
5.0 Jan 3, 2025 She was very professional and extremely knowledgeable. She explained my issues and how to treat them. Very pleased!
5.0 Jan 3, 2025 It felt just like an office visit. Very thorough. The doctor was very friendly. I was very pleased with the video visit.
5.0 Jan 3, 2025 Nikki was on time, listened to my symptoms, asked questions and Informed me what the treatment was.
5.0 Jan 2, 2025 This nurse practitioner gave me more information than the Dr I see !
4.8 Dec 31, 2024 Knowledgeable , kind and easy to feel comfortable during appt . Reassuring
5.0 Dec 31, 2024 She was compassionate, knowledgeable, and had an excellent "bedside manner".
5.0 Dec 31, 2024 Good listening skills
5.0 Dec 27, 2024 Very attentive and professional
5.0 Dec 26, 2024 She was knowledgeable, competent, helpful, and kind.
5.0 Dec 24, 2024 Knowledable, knew what was wrong with my eye
4.1 Dec 24, 2024 She listened to what I had to say and provided assistance
5.0 Dec 14, 2024 She was very thorough in explaining things to me
5.0 Dec 12, 2024 She was great!
5.0 Dec 11, 2024 Very caring and listened to my concerns..
5.0 Dec 9, 2024 NICHOLA was very kind and attentive
5.0 Dec 9, 2024 Extremely nice and knowledgeable
5.0 Dec 7, 2024 Very thorough
5.0 Nov 28, 2024 A good experience! Website easy to maneuver and my care provider, Nichola, very helpful.
4.1 Nov 27, 2024 Very friendly and efficient.
5.0 Nov 27, 2024 If I could move to Temple, TX so she could be my dr permanently, I would. Best dr ever. She listened and corrected what the previous dr did/didn't do bc she listened.
5.0 Nov 25, 2024 Very friendly, listened to my concerns, and answered questions
5.0 Nov 23, 2024 Excellent, on time, efficient
5.0 Nov 23, 2024 Very knowledgeable good listener and good explanations and advice
5.0 Nov 21, 2024 Is she question? What was wrong with me and really listen to my answers and tried to help figure out what was wrong with me why I hadn't been feeling good for a while.
4.7 Nov 14, 2024 Great help. Could'nt hear well
5.0 Nov 14, 2024 Excellent, listening skills, established rapport, and trust immediately
5.0 Nov 13, 2024 Very caring and through
5.0 Nov 13, 2024 Absolutely great
5.0 Nov 9, 2024 Very understanding and very knowledgeable
4.9 Nov 8, 2024 Very direct, easy to explain issue, she listened, asked good questions, figured out that a medication I used to take might be helpful with my current ailment.
5.0 Oct 25, 2024 She was supportive, listened well and reflected how I was feeling. She provided helpful information. She was very understanding.
4.9 Oct 22, 2024 Good experience
5.0 Oct 22, 2024 He was very pleasant. Answered my questions.
5.0 Oct 19, 2024 I really liked taking to Nichola Sue. She seemed genuinely concerned and wanted to give me the best care to help me get better.
5.0 Oct 18, 2024 Incredibly nice, competent, and extremely professional
5.0 Oct 17, 2024 She listened to my concerns and addressed them
5.0 Oct 16, 2024 Diagnosed my problem quickly and prescribed antibiotics that had me feeling better by the following day.
5.0 Oct 15, 2024 Explained her recommendations well
4.7 Oct 15, 2024 This care provider was on time and knowledgeable!
4.9 Oct 13, 2024 Very caring and sympathetic ladyVery good bedside manners

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.