Melissa De Los Santos, ACNP
Clinical Cardiac Electrophysiology
MyBSWHealth
Melissa De Los Santos, ACNP
Clinical Cardiac Electrophysiology
MyBSWHealth
Locations ofMelissa De Los Santos, ACNP
Baylor Scott & White Arrhythmia Management - Grapevine
2020 W State Hwy 114 Ste 320, Grapevine, TX, 76051
6629.2mi
Directions
Call
469.800.4540
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas El Paso (2002) |
| Education: University of Texas at Arlington (2010) |
| Certifications |
|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
No insurance accepted
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Reviews (394) for Melissa De Los Santos, ACNP
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.6 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate provider 0-10 | |
| 4.9 | Provider included you in decisions |
Patient Comments**
| 5.0 | May 12, 2025 | Very professional, allows you to ask any questions and always an answer. Does not rush you, makes you feel like you're the only patient! I enjoy my visits | |
| 4.8 | May 7, 2025 | Very professional, friendly and courteous. Answered all questions, and discussed future treatment options. | |
| 5.0 | May 6, 2025 | Very prepared and discussed options clearly and openly | |
| 5.0 | May 6, 2025 | I'm am pleased | |
| 4.4 | Apr 30, 2025 | Everything went about as well as it could have. | |
| 4.8 | Apr 30, 2025 | Informative, and hospitable. | |
| 3.2 | Apr 28, 2025 | Experience was neutral - facts correct, did not feel any personal interest or connection | |
| 5.0 | Apr 25, 2025 | Got it f experience /attentive | |
| 5.0 | Apr 25, 2025 | Attentive, personable, professional, knowledgeable. | |
| 5.0 | Apr 24, 2025 | Good Service | |
| 5.0 | Apr 20, 2025 | She can communicate to me. Excellent doctor | |
| 5.0 | Apr 19, 2025 | Always enjoy my visits with Melissa! | |
| 5.0 | Apr 17, 2025 | She is caring, respectful and clearly explains what is going on. | |
| 4.9 | Apr 15, 2025 | All was fine, no problems | |
| 5.0 | Apr 15, 2025 | She was awesome | |
| 5.0 | Apr 15, 2025 | Very kind and knowledgeable. Took a lot of time answering all our questions | |
| 5.0 | Apr 11, 2025 | Very professional | |
| 4.6 | Apr 10, 2025 | Very thorough & explained all test results very well. | |
| 5.0 | Apr 9, 2025 | Melissa provides excellent care, always up to date on my health history, always checks for any new developments. She takes time to answer questions and provide options for treatment. I really appreciate her professionalism and excellent care. Top rate provider. | |
| 5.0 | Apr 9, 2025 | Melissa is always efficient and knowledgeable about my health and spends time asking and answering questions | |
| 4.4 | Apr 8, 2025 | She is great. | |
| 5.0 | Apr 8, 2025 | Great BSC Team member. | |
| 5.0 | Apr 8, 2025 | Very courteous & professional. | |
| 5.0 | Apr 7, 2025 | Melissa is easy to speak with and I trust her services. She invites questions and always a comfortable meeting. Part of a great team in the arrhythmia unit. | |
| 5.0 | Apr 3, 2025 | Professional, thorough, and respectful | |
| 4.8 | Apr 2, 2025 | Empathetic and direct language concerning my condition | |
| 5.0 | Mar 29, 2025 | Melissa is caring and very professional in discussing my health. | |
| 5.0 | Mar 28, 2025 | Very pleased with the care and compassion our doctor and staff show us. | |
| 5.0 | Mar 28, 2025 | Excellent | |
| 5.0 | Mar 27, 2025 | Melissa always seems concerned and listens to me. She never rushes our visits and always comes up with a plan that I approve of, if I'm having a problem. She has the sweetest personality! | |
| 5.0 | Mar 26, 2025 | Very helpful... | |
| 4.8 | Mar 20, 2025 | She put my wife & I at ease walking through the door & greeting us as if we were her favorite patients. Very, thorough, & friendly. Answered my questions about my new pacemaker, knowledgeable! Told me what to expect from future visits. Suggested additional tests she'd recommend for the next visit. | |
| 5.0 | Mar 20, 2025 | Melissa is very thorough! Very pleasant! I know I am being taken care of! | |
| 5.0 | Mar 20, 2025 | Excellent | |
| 5.0 | Mar 19, 2025 | Very caring . Excellent questions and listens respectfully. Very knowledgeable and respects one's feelings and responses. | |
| 4.9 | Mar 18, 2025 | All my experiences with Melissa have been great. Excellent listener, super with her feedback. Never feel rushed or she has to terminate the y. | |
| 5.0 | Mar 16, 2025 | Everyone was professional and kind. | |
| 4.8 | Mar 13, 2025 | She is very personable and knowledgeable. | |
| 4.5 | Mar 7, 2025 | Melissa is a fantastic ambassador for your organization and absolutely understands interpersonal communication, starting with the most important form of it: listening. | |
| 5.0 | Mar 6, 2025 | We had an excellent discussion about my health concerns | |
| 5.0 | Mar 5, 2025 | Informative and pleasant | |
| 5.0 | Mar 4, 2025 | Very professional and caring... She listen to her patient | |
| 4.7 | Mar 1, 2025 | She is the only NP I will see. Out of all of my doctors, she is the only NP and I gladly see her. She treats me like I'm human. She coordinates with my other doctors. She listens to my concerns. She knows what she's doing and she can read a room and understand the atmosphere she's entering. | |
| 5.0 | Mar 1, 2025 | Knowledge, attentiveness. Read file before visit. | |
| 5.0 | Feb 27, 2025 | Melissa is an excellent PA. I have the upmost confidence in the care and advice she gives me. | |
| 5.0 | Feb 25, 2025 | It was good | |
| 5.0 | Feb 23, 2025 | Straight talker | |
| 4.7 | Feb 21, 2025 | Very impressive | |
| 4.7 | Feb 19, 2025 | Smart and listens closely to her patients | |
| 5.0 | Feb 18, 2025 | Easy to communicate with. Always a conversation vs an integration or lecture. | |
| 5.0 | Feb 18, 2025 | Very warm and caring person | |
| 4.5 | Feb 15, 2025 | Was engaged and very friendly | |
| 4.9 | Feb 14, 2025 | She is thorough and listens. | |
| 5.0 | Feb 12, 2025 | Professional courteous careing | |
| 5.0 | Feb 11, 2025 | She is kind and knows her stuff | |
| 5.0 | Feb 10, 2025 | Very thorough and explains in detail any issues. | |
| 4.7 | Feb 10, 2025 | She was thorough and calmed my fears regarding my concerns | |
| 4.7 | Feb 10, 2025 | She was lucid, gentle and courteous. | |
| 5.0 | Feb 9, 2025 | Calm, easy to talk to, knowledgeable, and listens to me | |
| 4.7 | Feb 8, 2025 | Informative in related matters to monitor; battery life( next appt. Very pleasant, like family . | |
| 4.8 | Feb 6, 2025 | Very satisfying experience. She knew my case throughly and listened and commented thoughtfully to my question and concerns. | |
| 5.0 | Feb 5, 2025 | She is awesome! | |
| 4.6 | Feb 4, 2025 | She always takes her time with me to answer all my questions | |
| 4.8 | Jan 31, 2025 | Excellent excellent | |
| 5.0 | Jan 31, 2025 | She is great. The time and care she has for her patients is amazing. | |
| 5.0 | Jan 30, 2025 | She is delightful! She takes time with you, compliments you on doing well with your health and takes an interest in what is happening in your life. | |
| 5.0 | Jan 26, 2025 | Melissa is thorough, and best of all, caring! | |
| 4.8 | Jan 25, 2025 | Shows great care and compassion! Appears to be knowledgeable and capable of helping solve my issues. | |
| 5.0 | Jan 23, 2025 | She is very friendly and competent | |
| 4.9 | Jan 21, 2025 | She is very informative, kind and bubbly. | |
| 5.0 | Jan 21, 2025 | Very helpful and answered all my questions | |
| 4.8 | Jan 18, 2025 | This provider is excellent! She listens well, cares, knows her specialty and explains the details so that I'm a well informed patient. | |
| 5.0 | Jan 17, 2025 | The staff and melissa santos are very caring and take the time to answer all my questions and concerns in very easy understood detail. | |
| 5.0 | Jan 10, 2025 | Outstanding knowledge, Intelligent, professional, intuitive, Superior problem solver! | |
| 4.1 | Jan 9, 2025 | Very professional and prompt | |
| 5.0 | Jan 8, 2025 | The best | |
| 5.0 | Dec 27, 2024 | Melissa is a well trained knowledgeable professional who relates and connects with patients | |
| 5.0 | Dec 26, 2024 | Very professional and always answers any concerns | |
| 5.0 | Dec 24, 2024 | I couldn't have been treated nicer ,Everyone very kind considerate . | |
| 5.0 | Dec 20, 2024 | Felt very comfortable with her. Very knowledgeable! | |
| 5.0 | Dec 19, 2024 | Very clear explanations | |
| 5.0 | Dec 19, 2024 | Very personable and friendly | |
| 5.0 | Dec 14, 2024 | Answered all my questions throughly. | |
| 5.0 | Dec 9, 2024 | Very caring and thorough | |
| 5.0 | Dec 7, 2024 | Melissa is a very caring person and takes time to answer any question | |
| 5.0 | Dec 7, 2024 | Excellent | |
| 4.8 | Dec 5, 2024 | I've recommended you all to 5 or 6 others | |
| 5.0 | Dec 4, 2024 | First class all the way. |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.