All was fine, no problems
4.9

Locations ofMelissa De Los Santos, ACNP

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: University of Texas El Paso (2002)
Education: University of Texas at Arlington (2010)
Certifications
Acute Care Nurse Practitioner- American Nurses Credentialing Center

Insurances accepted

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Reviews (396) for Melissa De Los Santos, ACNP

Overall
4.8*
averageRating metric
4.9
Provider showed concern
4.6
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.9
Time Care Provider spent with Patient
4.9
Rate provider 0-10
4.9
Provider included you in decisions

Patient Comments**

4.9 Apr 15, 2025 All was fine, no problems
5.0 Apr 15, 2025 She was awesome
5.0 Apr 15, 2025 Very kind and knowledgeable. Took a lot of time answering all our questions
5.0 Apr 11, 2025 Very professional
4.6 Apr 10, 2025 Very thorough & explained all test results very well.
5.0 Apr 9, 2025 Melissa provides excellent care, always up to date on my health history, always checks for any new developments. She takes time to answer questions and provide options for treatment. I really appreciate her professionalism and excellent care. Top rate provider.
5.0 Apr 9, 2025 Melissa is always efficient and knowledgeable about my health and spends time asking and answering questions
4.4 Apr 8, 2025 She is great.
5.0 Apr 8, 2025 Great BSC Team member.
5.0 Apr 8, 2025 Very courteous & professional.
5.0 Apr 7, 2025 Melissa is easy to speak with and I trust her services. She invites questions and always a comfortable meeting. Part of a great team in the arrhythmia unit.
5.0 Apr 3, 2025 Professional, thorough, and respectful
4.8 Apr 2, 2025 Empathetic and direct language concerning my condition
5.0 Mar 29, 2025 Melissa is caring and very professional in discussing my health.
5.0 Mar 28, 2025 Very pleased with the care and compassion our doctor and staff show us.
5.0 Mar 28, 2025 Excellent
5.0 Mar 27, 2025 Melissa always seems concerned and listens to me. She never rushes our visits and always comes up with a plan that I approve of, if I'm having a problem. She has the sweetest personality!
5.0 Mar 26, 2025 Very helpful...
4.8 Mar 20, 2025 She put my wife & I at ease walking through the door & greeting us as if we were her favorite patients. Very, thorough, & friendly. Answered my questions about my new pacemaker, knowledgeable! Told me what to expect from future visits. Suggested additional tests she'd recommend for the next visit.
5.0 Mar 20, 2025 Melissa is very thorough! Very pleasant! I know I am being taken care of!
5.0 Mar 20, 2025 Excellent
5.0 Mar 19, 2025 Very caring . Excellent questions and listens respectfully. Very knowledgeable and respects one's feelings and responses.
4.9 Mar 18, 2025 All my experiences with Melissa have been great. Excellent listener, super with her feedback. Never feel rushed or she has to terminate the y.
5.0 Mar 16, 2025 Everyone was professional and kind.
4.8 Mar 13, 2025 She is very personable and knowledgeable.
4.5 Mar 7, 2025 Melissa is a fantastic ambassador for your organization and absolutely understands interpersonal communication, starting with the most important form of it: listening.
5.0 Mar 6, 2025 We had an excellent discussion about my health concerns
5.0 Mar 5, 2025 Informative and pleasant
5.0 Mar 4, 2025 Very professional and caring... She listen to her patient
4.7 Mar 1, 2025 She is the only NP I will see. Out of all of my doctors, she is the only NP and I gladly see her. She treats me like I'm human. She coordinates with my other doctors. She listens to my concerns. She knows what she's doing and she can read a room and understand the atmosphere she's entering.
5.0 Mar 1, 2025 Knowledge, attentiveness. Read file before visit.
5.0 Feb 27, 2025 Melissa is an excellent PA. I have the upmost confidence in the care and advice she gives me.
5.0 Feb 25, 2025 It was good
5.0 Feb 23, 2025 Straight talker
4.7 Feb 21, 2025 Very impressive
4.7 Feb 19, 2025 Smart and listens closely to her patients
5.0 Feb 18, 2025 Easy to communicate with. Always a conversation vs an integration or lecture.
5.0 Feb 18, 2025 Very warm and caring person
4.5 Feb 15, 2025 Was engaged and very friendly
4.9 Feb 14, 2025 She is thorough and listens.
5.0 Feb 12, 2025 Professional courteous careing
5.0 Feb 11, 2025 She is kind and knows her stuff
5.0 Feb 10, 2025 Very thorough and explains in detail any issues.
4.7 Feb 10, 2025 She was thorough and calmed my fears regarding my concerns
4.7 Feb 10, 2025 She was lucid, gentle and courteous.
5.0 Feb 9, 2025 Calm, easy to talk to, knowledgeable, and listens to me
4.7 Feb 8, 2025 Informative in related matters to monitor; battery life( next appt. Very pleasant, like family .
4.8 Feb 6, 2025 Very satisfying experience. She knew my case throughly and listened and commented thoughtfully to my question and concerns.
5.0 Feb 5, 2025 She is awesome!
4.6 Feb 4, 2025 She always takes her time with me to answer all my questions
4.8 Jan 31, 2025 Excellent excellent
5.0 Jan 31, 2025 She is great. The time and care she has for her patients is amazing.
5.0 Jan 30, 2025 She is delightful! She takes time with you, compliments you on doing well with your health and takes an interest in what is happening in your life.
5.0 Jan 26, 2025 Melissa is thorough, and best of all, caring!
4.8 Jan 25, 2025 Shows great care and compassion! Appears to be knowledgeable and capable of helping solve my issues.
5.0 Jan 23, 2025 She is very friendly and competent
4.9 Jan 21, 2025 She is very informative, kind and bubbly.
5.0 Jan 21, 2025 Very helpful and answered all my questions
4.8 Jan 18, 2025 This provider is excellent! She listens well, cares, knows her specialty and explains the details so that I'm a well informed patient.
5.0 Jan 17, 2025 The staff and melissa santos are very caring and take the time to answer all my questions and concerns in very easy understood detail.
5.0 Jan 10, 2025 Outstanding knowledge, Intelligent, professional, intuitive, Superior problem solver!
4.1 Jan 9, 2025 Very professional and prompt
5.0 Jan 8, 2025 The best
5.0 Dec 27, 2024 Melissa is a well trained knowledgeable professional who relates and connects with patients
5.0 Dec 26, 2024 Very professional and always answers any concerns
5.0 Dec 24, 2024 I couldn't have been treated nicer ,Everyone very kind considerate .
5.0 Dec 20, 2024 Felt very comfortable with her. Very knowledgeable!
5.0 Dec 19, 2024 Very clear explanations
5.0 Dec 19, 2024 Very personable and friendly
5.0 Dec 14, 2024 Answered all my questions throughly.
5.0 Dec 9, 2024 Very caring and thorough
5.0 Dec 7, 2024 Melissa is a very caring person and takes time to answer any question
5.0 Dec 7, 2024 Excellent
4.8 Dec 5, 2024 I've recommended you all to 5 or 6 others
5.0 Dec 4, 2024 First class all the way.
5.0 Nov 27, 2024 Spent time. Not in a rush. Answered questions and shared insights.
5.0 Nov 27, 2024 Melissa is amazing. Very clear and comforting.
5.0 Nov 21, 2024 Our provider was very personable and listened to our questions, comments and concerns.
4.2 Nov 21, 2024 She was a very good listener. Very knowledge
5.0 Nov 19, 2024 Very friendly, provided very comprehensive medical visit.
4.5 Nov 16, 2024 Kind and respectful
4.8 Nov 16, 2024 Staff very friendly and professional. Was seen in a timely manner.
5.0 Nov 13, 2024 Provides excellent service and great bedside manner.

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.