Heather Lynn Collins, AGPCNP
Internal Medicine
Video Visit
MyBSWHealth
Heather Lynn Collins, AGPCNP
Internal Medicine
Video Visit
MyBSWHealth
Locations of Heather Lynn Collins, AGPCNP
Baylor Scott & White Center for Diagnostic Medicine - Temple
1605 S 31st St , Temple, TX, 76508
6653.4 mi
Directions
Call
254.215.0100
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MSN, The University of Texas at Arlington College of Nursing and Health Innovation (2021) |
| Certifications |
|---|
| Adult Gerontology Primary Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (336) for Heather Lynn Collins, AGPCNP
| averageRating | metric | |
|---|---|---|
| 4.8 | Rate provider 0-10 | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider |
Patient Comments**
| 5.0 | Apr 14, 2025 | Good care | |
| 5.0 | Apr 13, 2025 | She listened to what I had to say about my knee injury. We worked together to figure out a doable treatment process. | |
| 5.0 | Apr 11, 2025 | Excellent care giver | |
| 5.0 | Apr 10, 2025 | Heather is very knowledgeable and very caring. | |
| 5.0 | Apr 9, 2025 | She is one of my best providers I have ever had | |
| 4.8 | Apr 6, 2025 | She is great | |
| 4.8 | Apr 6, 2025 | She definitely explains everything so you understand what she's telling you | |
| 5.0 | Apr 5, 2025 | She listens and that's important | |
| 5.0 | Apr 1, 2025 | Very knowledgable. Listens carefully to patient. Answers questions in a timely manner. | |
| 5.0 | Mar 31, 2025 | She is friendly, professional and truly seems to about you by listening to understand. | |
| 4.2 | Mar 30, 2025 | He is a very kind person | |
| 5.0 | Mar 29, 2025 | She was absolutely fantastic and patient despite the technical problems our visit had. I always feel she puts patient care first. | |
| 5.0 | Mar 24, 2025 | Great attitude and caring. | |
| 5.0 | Mar 8, 2025 | I would recommend her to anyone | |
| 5.0 | Mar 8, 2025 | Listened exceptionally well, non-judgemental, best visit I have had at S&W. And I have never had a bad visit with anyone there. She heard me and was not dismissive. Again, best visit ever | |
| 5.0 | Mar 6, 2025 | She is awesome she really cares about you and how u feel | |
| 5.0 | Mar 6, 2025 | Heather is a very thorough provider. She takes her time to evaluate her patients. | |
| 5.0 | Mar 5, 2025 | Very caring, good listener, explained everything well and answered all questions. | |
| 4.0 | Mar 5, 2025 | Very pleasant and attentive. She listened completely and I feel she understood my situation. | |
| 4.6 | Mar 4, 2025 | Great. | |
| 5.0 | Mar 4, 2025 | Very attentive | |
| 5.0 | Mar 2, 2025 | I felt she understood my concerns, revieweing my recent lab reports and patietly answering my questions. She was cheerful and informative. | |
| 4.1 | Feb 24, 2025 | She was capable, caring and efficient. Her diagnosis and treatment produced effective results. | |
| 4.9 | Feb 24, 2025 | Very thorough and attentive to my needs. | |
| 5.0 | Feb 22, 2025 | This was my 1st visit and I was so impressed with her! She is very careing and patient. She was very attentive and took care of all my needs. | |
| 5.0 | Feb 21, 2025 | Good | |
| 4.7 | Feb 20, 2025 | Easy to talk to and discuss health concerns. | |
| 4.2 | Feb 20, 2025 | Heather was very polite and answered my questions | |
| 4.6 | Feb 18, 2025 | Very knowledgeable, efficient, answered questions well | |
| 5.0 | Feb 17, 2025 | Very professional and excellent. | |
| 5.0 | Feb 16, 2025 | Very caring and helpful. Explained everything so I could understand what happened. Was very detailed. Easy to understand. | |
| 5.0 | Feb 11, 2025 | She was very thorough, she explained my lab results, specifically the 2 that were a little off. What was most helpful was her explaining things I could do to get where I needed to be, but importantly the change in diet that might help me feel a little less sluggish. I just felt a little more confident that there are that I could do to make me feel better. She was awesome! | |
| 5.0 | Feb 7, 2025 | She listened to what I had to say. | |
| 5.0 | Feb 3, 2025 | Always cares and gets me well | |
| 5.0 | Feb 2, 2025 | It was Sat afternoon and I felt quite fortunate to be able to see anyone at all. I feel the ladies at the check in desk went way way above and beyond to work me in when another person canceled their appt. They got me in so quickly I was amazed. The CMA was very compassionate, as was Heather. I was in intense pain due to a corneal abrasion and they really helped me calm down to get an accurate idea of my problem. Heather is so sweet and took initiative in my care when she discovered the clinic was out of R eye shields. She prescribed a course of treatment and reassured me that the pain would lessen after a few applications of prescription erythromycin ointment. It has gotten much better since last night as predicted. I am very reassured with all the CDM weekend providers, as I have unfortunately been there with unanticipated urgent medical problems a few times lately. Thank you for this service, and please consider adding either more providers or more hours as I understand they usually get all the time slots booked by noon. There doesn't really appear to be a way to book these in advance by calling. No one answers the phone and you have to show up and hope you can get in to avoid possibly going to your horrible ED. | |
| 4.9 | Feb 1, 2025 | She was very professional and explained everything | |
| 4.8 | Jan 30, 2025 | She listened to me, like she really cared about my health and well-being | |
| 5.0 | Jan 27, 2025 | I can always count on Nurse Collins listening to what I have say and answer my questions so that I can understand the answers. | |
| 5.0 | Jan 25, 2025 | Always very caring and professional | |
| 5.0 | Jan 21, 2025 | Very easy to talk to, I really appreciate, and love everything she does for me. | |
| 5.0 | Jan 19, 2025 | Very throw . Referred me to have the stones in my ears reset | |
| 5.0 | Jan 16, 2025 | Thorough, caring , informative and interested in diagnosing my issue. | |
| 5.0 | Jan 15, 2025 | Experienced, Thorough , and Compassionate . | |
| 4.8 | Jan 7, 2025 | Polite, kind & very thorough | |
| 5.0 | Jan 7, 2025 | Heather really made me feel cared for | |
| 5.0 | Jan 6, 2025 | Very interested in how you really feel | |
| 4.8 | Dec 31, 2024 | She was great at listening what difficulty I was experiencing with an antibiotic I was given for a UTI! Turns out I was having an allergic reaction to the sulpha drug I was prescribed from a Dr on a video visit. | |
| 5.0 | Dec 29, 2024 | Her advice and positive vibes is so good. | |
| 5.0 | Dec 28, 2024 | I been seeing Heather Collins recently and she's one of the best drs in the facility. Anything I have a problem or question she has all the answers and I would like to be seeing her in the future if I ever get sick or something is wrong with me. She is very nice person and great to talk to bout health issues. So if you see her let her know what I mentioned bout her and she is very sweet and kind | |
| 5.0 | Dec 27, 2024 | I told many friends about my great visit with Heather and she did address several issues that I was having | |
| 5.0 | Dec 22, 2024 | Awesome customer service always listen before she gives advice I so appreciate her | |
| 5.0 | Dec 22, 2024 | I felt confident in her detailed, explicit diagnosis and treatment plan. | |
| 5.0 | Dec 18, 2024 | Very caring and professional. | |
| 5.0 | Dec 17, 2024 | I'm so glad Ms Collins is there. She has always addressed my health concerns giving me confidence we've done the right things. I've never been disappointed or questioned her care. | |
| 5.0 | Dec 16, 2024 | Great communication and service | |
| 4.4 | Dec 11, 2024 | She was very thorough and listened to my concerns | |
| 5.0 | Dec 10, 2024 | Exceptional, very professional. | |
| 4.9 | Dec 9, 2024 | Very satisfyed | |
| 4.8 | Dec 8, 2024 | Very positive. | |
| 5.0 | Dec 8, 2024 | She patiently listened to me and was very helpful. Her assistant was also very kind an helpful. | |
| 4.4 | Dec 6, 2024 | Heather was amazing and Liston my every concerns. I was sick for a month and because of her , I haven't had the pain I was experiencing from a pinched nerve. I didn't feel rushed and she explained things to where I could understand. | |
| 5.0 | Dec 6, 2024 | Great care from Heather about my medical symptoms and care. She explained everything in a direct simple way for me to understand. She made me feel at ease since I tend to worry about my health. Thank you Heather! | |
| 5.0 | Dec 5, 2024 | Thorough and professional | |
| 5.0 | Dec 4, 2024 | Informative | |
| 4.7 | Dec 3, 2024 | Good work | |
| 5.0 | Dec 3, 2024 | She answered all my questions and if I didn't understand she would explain | |
| 5.0 | Nov 30, 2024 | She talked with me not at me. Very warm and personable. Made me feel very relaxed. Understood my many health issues and allergies. Verified all of my upcoming appointments. I really enjoyed my visit with her | |
| 5.0 | Nov 25, 2024 | Excellent | |
| 5.0 | Nov 24, 2024 | Excellent | |
| 5.0 | Nov 19, 2024 | Great care. | |
| 5.0 | Nov 19, 2024 | Knowledgeable and listened to my concerns. | |
| 5.0 | Nov 19, 2024 | She is very friendly nice and she cares about how I feel | |
| 5.0 | Nov 19, 2024 | Great | |
| 4.9 | Nov 12, 2024 | Friendly | |
| 5.0 | Oct 30, 2024 | Very caring and thoughtful for my care. | |
| 5.0 | Oct 25, 2024 | Very good experience. Ms Collins is very kind, she listens to my questions or whatever I have to say about my visit. |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.