This is just a sweet person, and she answers all your questions and make you feel better.
5.0

Biography

Language(s) Spoken
English
Education
Education: FNP, Chamberlain College of Nursing (2018)
Certifications
Family Nurse Practitioner- American Academy of Nurse Practitioners

Insurances accepted

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Reviews (192) for Amy Lene Heiner, FNP

Overall
4.9*
averageRating metric
4.9
Time Care Provider spent with Patient
4.8
Wait Time at Clinic
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate provider 0-10
4.9
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Apr 11, 2025 This is just a sweet person, and she answers all your questions and make you feel better.
5.0 Apr 8, 2025 Took her time and gave a easy to understand explanation of the problem.
5.0 Mar 14, 2025 Amy is a very caring and compassionate person. She'll talk with you until a resolve to your condition is found.
5.0 Mar 11, 2025 Great answers all questions
4.8 Mar 6, 2025 She was very professional and also personable.
4.8 Feb 28, 2025 Amy made sure that I and my grandmother understood what was happening in the appointment, being patient with the communication barriers we had and adjusting to our typical methods of handling stressful appointments.
5.0 Feb 27, 2025 Excellent patient / PA manner.
5.0 Feb 27, 2025 I've been in the care this health care provider for years. They've done everything possible to find the issues with my digestive system. The team is very caring and respectful toward their patients.
5.0 Feb 20, 2025 OF THE THE STAFF THEY TREATED ME GREAT AND MS HIENER SHE TREATS ME GREAT LIKE I'M JUST A FAMILY I WILL ALWAYS COME TO THEIR OFFICE
4.8 Feb 13, 2025 Good meeting her and got what I needed
5.0 Feb 13, 2025 Amy listens well and took an appropriate amount of time with me. She showed care and concern for my health Issues and explained the procedure needed to correct my issue. I have seen Amy.before and have been pleased with the medical care that she providedI like her very well and woukd recommended her to family and friends.
4.8 Feb 8, 2025 Ms. Amy is the best - she listens and answers questions. An excellent medical person!
5.0 Feb 1, 2025 Very attentive. Always asks if the patient has any questions or concerns. Always making sure the patient understands what was talked about.
5.0 Jan 25, 2025 I went to Amy Heiner for a second opinion and it was like night and day from Austin Gastro. She spent over an hour discussing the next steps in order to finally diagnose whatever is going on with me. She did not try to push unnecessary drugs like Austin Gastro NP did. She listened and thoroughly explained the next steps and I walked out of that appointment feeling confident and hopeful that we will figure out my health Issue that Austin Gastro has failed to do so In the last 4 months.
5.0 Jan 24, 2025 Felt very comfortable
4.8 Jan 11, 2025 Fantastic! Kind, thorough, gentle, joyful
4.8 Jan 9, 2025 Very friendly and knowledgeable.
5.0 Jan 9, 2025 Dr. Heiner is very knowledgeable regarding my issues and has a wonderful bedside manner.
5.0 Jan 9, 2025 Always caring and compassionate. I would not recommend anyone else but Miss Amy
5.0 Jan 3, 2025 Always takes time to listen to concerns and answers all questions with explanation.
5.0 Dec 23, 2024 Excellent
5.0 Dec 20, 2024 She was wonderful. She was so kind and caring.
5.0 Dec 20, 2024 Professional, kind, knowledgeable, informative
5.0 Dec 18, 2024 She cares about the helping people understand what is going on with their bodies and she explains things really well so you can understand
5.0 Dec 10, 2024 Dr Amy Heiner has always been honest about my condition and gone extremely above and beyond to explain treatment and encouragement through the process
5.0 Dec 6, 2024 This was a follow up visit after my colon resection. Amy is very caring provider; she is so helpful and patient to answer all my questions. I truly appreciate her and all the BSW employees at this clinic
5.0 Dec 4, 2024 Amy is genuinely caring, compassionate and thorough with my care. She patiently listens to me and offers support and expertise in a friendly and unrushed manner.
5.0 Nov 9, 2024 Very professional, good bed side manner, understood my problem and explained it and treatment very concisely and well.
5.0 Nov 7, 2024 Excellent! Very caring, understanding. Really pays attention to patient.very knowledgeable. Explains medical situation exceptionally well.
4.8 Nov 6, 2024 Very helpful

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.