Kenneth Lao, MD
Ophthalmology
MyBSWHealth
Kenneth Lao, MD
Ophthalmology
MyBSWHealth
Locations of Kenneth Lao, MD
Baylor Scott & White Pavilion - Temple
1815 S 31st St , Temple, TX, 76504
6653.5 mi
Directions
Call
254.724.3937
Open
- Monday: 7:30 am - 5:00 pm
- Tuesday: 7:30 am - 5:00 pm
- Wednesday: 7:30 am - 5:00 pm
- Thursday: 7:30 am - 5:00 pm
- Friday: 7:30 am - 5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Chinese (Mandarin) |
| Education |
|---|
| Medical School: MD, University of Alabama School of Medicine (Birmingham) (2002) |
| Residency: Family Medicine, In His Image Family Practice Residency Program (2005) |
| Residency: Ophthalmology, Texas A and M College of Medicine/Scott and White (2010) |
| Education: Texas A and M College of Medicine/Scott and White (2010) |
| Fellowship: Neuro-Ophthalmology, Dean C. McGee Eye Institute (univ. of Oklahoma) (2013) |
| Certifications |
|---|
| Ophthalmology- American Board of Ophthalmology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Continuing Care Hospital - Temple |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice
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Reviews (570) for Kenneth Lao, MD
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate provider 0-10 | |
| 5.0 | Friendliness/Courtesy of Care Provider |
Patient Comments**
| 5.0 | Mar 12, 2025 | Excellent | |
| 4.6 | Mar 9, 2025 | Good | |
| 4.8 | Mar 8, 2025 | Dr. Lao is the best ophthalmologist I have ever had. He takes time to explain everything and so to have a personal conversation. I have a complicated history with neurological and auto immune diseases but I am confident that he can oversee my situation perfectly. | |
| 5.0 | Mar 7, 2025 | He was patient & through & explained everything he was doing to investigate my issue | |
| 5.0 | Mar 6, 2025 | Listened! | |
| 4.8 | Mar 6, 2025 | Dr. Loa provided excellent care and concern along with detailed test results. | |
| 5.0 | Mar 5, 2025 | Explain things easily to understand | |
| 5.0 | Mar 5, 2025 | I love talking with him and learning more about my eyeballz!! | |
| 4.7 | Mar 4, 2025 | Always good, I trust him | |
| 5.0 | Mar 3, 2025 | Thorough, kind, friendly. I fully trusted the results from Dr Lau and his staff. | |
| 5.0 | Mar 1, 2025 | He was very knowledgeable about my concerns for my vision | |
| 4.8 | Feb 27, 2025 | He asked questions about my health background and answered my questions and explained my condition | |
| 5.0 | Feb 23, 2025 | OUTSTANDING!!! Dr. Lao very friendly, understanding and a great listener. As a retired RN of 30 years I can definitely can spot an exceptional provider and Dr. Lao is on the top of this list. THANK YOU Dr. Lao!!! | |
| 5.0 | Feb 21, 2025 | Yearly eye exam | |
| 4.7 | Feb 21, 2025 | Dr. Lao solves problems and stays up with my medical needs. He is kind and listens to make sure I see well. | |
| 5.0 | Feb 17, 2025 | Listen to my concerns! | |
| 5.0 | Feb 16, 2025 | Dr. Lao has been helping me with my eyesight since Dr. Benardette Did my surgery long ago and I hope he will continue to see me. | |
| 4.0 | Feb 14, 2025 | Dr Lao is a very good doctor but I stillhave questions about my health. | |
| 5.0 | Feb 14, 2025 | Always friendly and knowledgeable | |
| 4.9 | Feb 14, 2025 | Good informative | |
| 5.0 | Feb 14, 2025 | Dr. Lao has been my physician for quite some time now, he's always been very professional, courteous, and particularly helpful and concerned for my wellbeing. | |
| 5.0 | Feb 13, 2025 | He was very thorough and helpful | |
| 5.0 | Feb 13, 2025 | Very understanding to my concerns and conditions. | |
| 5.0 | Feb 13, 2025 | Reviewed history of vision and discussed how MS has affected it over the last five years. | |
| 4.8 | Feb 11, 2025 | Dr. Lao, is a very good ddoctor.He is very detailed to you. He has patient and very friendly to you!! He take good care of his patient every time I have had an appointment. I LOVE How he shows how much he cares for us. He Is a believer and prayer. I truly appreciate him. I am most grateful to have him as my doctor. Dr. Lao continue to do the great job as you been doing for me. I thank God for you! | |
| 5.0 | Feb 10, 2025 | Professional, knowledgeable, truthful. | |
| 5.0 | Feb 9, 2025 | Outstanding provider and the mentorship he provides his assigned resident's training. Both encounters/consultations were superb. I particularly appreciate the opportunity to view work-up procedures and history alongside them. From a pt's viewpoint, Dr. Lao Is a teacher and clinician which separates BSW from all others. | |
| 5.0 | Feb 7, 2025 | Dr Lao took the time to review my test results and read my other provider notes. I received great news | |
| 5.0 | Feb 7, 2025 | Dr Loa has been a blessing to me during this journey with this tumor. Anytime I feel something not right he sees me immediately. I thank God for him because he understands my health very well and takes care of me not only as patient but a human being. | |
| 4.6 | Feb 6, 2025 | Dr. Lao was very polite and affable. I liked him right away when he introduced himself. He was very professional in his demeanor. | |
| 5.0 | Feb 6, 2025 | Thorough assessment, received answers I needed | |
| 4.9 | Feb 3, 2025 | Very nice, friendly, knowlegible. Put me at ease | |
| 5.0 | Feb 2, 2025 | Friendly, professional, & thorough. | |
| 5.0 | Jan 30, 2025 | He is well mannered and listen when talked with..giving reasonable explanations. Great! | |
| 5.0 | Jan 30, 2025 | Dr. Lao and his nurse are both excellent! Friendly, caring and very knowledgeable. | |
| 5.0 | Jan 29, 2025 | He fit me it to his schedule at the request of my pcp. He was very thorough and informative. | |
| 5.0 | Jan 28, 2025 | Very good personality. | |
| 4.7 | Jan 25, 2025 | So very friendly | |
| 5.0 | Jan 25, 2025 | Easy to talk to and understand. | |
| 5.0 | Jan 24, 2025 | Wonderful | |
| 5.0 | Jan 22, 2025 | Very professional | |
| 5.0 | Jan 21, 2025 | Very qualified. Cordial and pleasant. Answered all my questions. | |
| 4.7 | Jan 21, 2025 | Explanation was good. Doctor was thorough and friendly. | |
| 5.0 | Jan 19, 2025 | Very professional and thorough. | |
| 5.0 | Jan 18, 2025 | Pleasant "bedside" manner, clearly explains plan, happy to answer questions. | |
| 5.0 | Jan 17, 2025 | He was very good in explaining the results of my eye exam | |
| 5.0 | Jan 16, 2025 | Was wanting a second opinion on my condition and what my options are. BSW-Temple is known for having the collection of the most knowledgeable doctors. | |
| 5.0 | Jan 16, 2025 | Great doctor, really cares for his patience. | |
| 5.0 | Jan 14, 2025 | Very polite doctor and didn't talk down to the patient | |
| 5.0 | Jan 14, 2025 | He was so caring and patient! Explained everything to me in a way I could understand! | |
| 5.0 | Jan 12, 2025 | Dr. Lao is amazing and I have had him for years. Very comforting and warm spirited | |
| 5.0 | Jan 12, 2025 | He has a MD training under him, the dic in training asks mr all the questions and he fitted me for new lenses. Then Dr Lao came in and rechecked to confirm the results that the foc in training had determined. He was correct.? | |
| 5.0 | Jan 11, 2025 | Very professional and punctual | |
| 5.0 | Jan 11, 2025 | Very friendly, very thorough, very respectful of my time! | |
| 4.8 | Jan 11, 2025 | Dr. Lao explains everything to you and he makes sure you understand. | |
| 5.0 | Jan 10, 2025 | The entire visit was outstanding. It could not have been better. | |
| 5.0 | Jan 10, 2025 | Very satisfied with the time spent with me listening to my needs and offering advice I needed to complete my needs | |
| 5.0 | Jan 10, 2025 | Caring | |
| 5.0 | Jan 9, 2025 | Very positive. | |
| 4.7 | Dec 28, 2024 | KENNETH LAO, Is the .... He examined my eyes for pain from the previous procedure. Dr Lao Is the 10- BEST PROVIDER!!!! | |
| 5.0 | Dec 24, 2024 | Dr. Lao answered and addressed all my questions and concerns. He's easy to speak to and treats his patients with respect. I trust him. | |
| 5.0 | Dec 21, 2024 | Friendly, knowledgeable, reassuring, detailed risk explanation. I felt fortunate to be able to see him as a specialist. | |
| 5.0 | Dec 21, 2024 | Dr. Lao is always caring, friendly and professional. He always listens to my concerns and answers any questions I have. He is never rushed and makes me feel that my care is top priority. | |
| 5.0 | Dec 20, 2024 | Extremely knowledgeable. Dr. Lao was very articulate and professional. I understood his questions and his explanations were extremely well spoken and I was very comfortable with the experience overall. Very happy with the visit. | |
| 5.0 | Dec 19, 2024 | I have been seeing Dr K Lao for a number of years. He is a very experienced with eye care. I am very pleased to have him monitor my vision health. Dr Lao is certainly an asset to Baylor Scott & White, Temple, TX. | |
| 5.0 | Dec 18, 2024 | Professional, friendly, thorough, answers all questions, thank you!! | |
| 4.8 | Dec 18, 2024 | Dr. Lao is very personable. He looked directly at me and took the time to discuss his findings in understandable terms. | |
| 5.0 | Dec 18, 2024 | Very professional | |
| 5.0 | Dec 15, 2024 | I thought he was very though and helpful. | |
| 5.0 | Dec 14, 2024 | Verry helpful and thorough in checking out my eye problems. | |
| 5.0 | Dec 14, 2024 | Dr. Lao was outstanding in answering my questions and explaining what I can expect with my alternating strabismus condition as I age | |
| 5.0 | Dec 13, 2024 | He was kind and understanding and listened to my eye issue and provided a solution with an immediate referral. | |
| 5.0 | Dec 13, 2024 | They were nice people | |
| 5.0 | Dec 13, 2024 | Good listener | |
| 4.8 | Dec 12, 2024 | First time I saw this provider, very pleased with the service. | |
| 5.0 | Dec 12, 2024 | Always a concerned Dr. Takes his time with me. Explains everything clearly. | |
| 5.0 | Dec 12, 2024 | Dr Lao takes his time and talks with you. He's honest about his findings | |
| 5.0 | Dec 10, 2024 | Very friendly and thorough. Made me very comfortable. I left feeling very confident about my care. | |
| 4.6 | Dec 10, 2024 | I had a problem with my right eye, even though it took several months to see him, Dr Lao gave me the best care and treatment | |
| 4.7 | Dec 7, 2024 | Kind, patient, takes his time. | |
| 5.0 | Dec 7, 2024 | I was seen promptly and professionally. | |
| 4.0 | Dec 5, 2024 | Dr. Lao was very friendly and knowledgeable. | |
| 5.0 | Dec 5, 2024 | Totally satisfied with Dr. Lao | |
| 4.8 | Dec 4, 2024 | Very knowable , and took time to explain everything. | |
| 4.8 | Dec 1, 2024 | Well done | |
| 5.0 | Nov 25, 2024 | Patient knowledgeable friendly answers questions | |
| 5.0 | Nov 23, 2024 | He was very personable. He seemed genuinely interested. He took his time and explained everything. | |
| 5.0 | Nov 23, 2024 | Very nice knowledgeable , easy to talk to. | |
| 5.0 | Nov 23, 2024 | Dr Lao is very caring and kind and knowledgeable. | |
| 5.0 | Nov 22, 2024 | This provider gave me confidence in his assessment of my health and made me feel seen and at peace with my results. | |
| 4.7 | Nov 22, 2024 | I felt his examination was very thorough. I really liked the provider & thought he was very nice. | |
| 4.8 | Nov 21, 2024 | Dr Lao is very caring and takes his time to explain everything clearly! I would highly recommend him to anyone! | |
| 5.0 | Nov 20, 2024 | He is good, and answered all my questions. | |
| 5.0 | Nov 17, 2024 | Very efficient, clear, and informative about his evaluation of my eyes and symptoms. | |
| 5.0 | Nov 12, 2024 | Very professional, caring | |
| 5.0 | Nov 12, 2024 | I would not be able to see to drive if it wasn't for Dr. Lao. | |
| 5.0 | Nov 11, 2024 | Not only is Doctor Lao, . Phenomenal human being. He was kind, compassionate, and empathetic, for my situation. He took the time to listen to me and my wife and answer questions. I would most definitely recommend him to anyone. | |
| 4.7 | Nov 10, 2024 | Very friendly, explained things well , actually told me something I never knew about my eye condition. | |
| 5.0 | Nov 9, 2024 | Very kind doctor, good explanations. | |
| 5.0 | Nov 9, 2024 | Very informative and great bedside manner. He helped me understand what is probably going on my health and who to seek care from. | |
| 4.8 | Nov 9, 2024 | Very kind, intelligent and professional | |
| 5.0 | Nov 9, 2024 | The Dr and staff were all professional, polite, and listened. I felt I was seen as an individual not just another case | |
| 5.0 | Nov 8, 2024 | Very clear to understand explaining | |
| 3.4 | Nov 8, 2024 | Knowledgeable | |
| 5.0 | Nov 7, 2024 | Explained my situation in detail and has a great bedside manner. | |
| 4.8 | Nov 7, 2024 | Dr Lao is professional, extremely competent, friendly and reassuring to the patient. Most importantly, he has a sense of humor which serves to show a human side and puts the patient at ease. Great Dr. | |
| 5.0 | Nov 7, 2024 | Everyone was very nice and helpful and explained all my tests and findings in a way that was very informative. | |
| 4.4 | Nov 6, 2024 | HE WAS VERY FRIENDLY, MADE ME FEEL COMFORTABLE AND EXPLAINED WHY AND HOW MY TREATMENT PLAN WOULD WORK | |
| 5.0 | Nov 2, 2024 | Awesome! | |
| 5.0 | Nov 2, 2024 | He listened to our concerns, answered are questions. He was very understanding and thoughtful. | |
| 5.0 | Nov 1, 2024 | Dr. Lao is caring, compationate, and very professional. I always request him to care for my eyes. I would highly recommend him. | |
| 5.0 | Nov 1, 2024 | This was my first eye exam with Dr. Lao since my cataract surgery. During the exam he discussed how pleased that he was with the recovery. He assured me that everything was good. He exams my eyes very well. I feel very confident and comfortable in his professionalism. I follow his instructions to help with my dry eyes. | |
| 5.0 | Oct 31, 2024 | Very friendly and great listener checks everything out and is very professional. Meeting him and his staff was a delight. Anyone would benefit greatly from them. | |
| 5.0 | Oct 30, 2024 | Very professional and knowledgeable | |
| 4.6 | Oct 29, 2024 | Dr, Lao, is an excellent doctor. Very patient but so detailed. He takes time with you throughout your appointment. | |
| 5.0 | Oct 26, 2024 | Dr Lau is so kind, knowledgeable with a good sense of humor. Love him | |
| 5.0 | Oct 26, 2024 | Confident and knowledgeable. Easy to talk too and communicate with. | |
| 5.0 | Oct 25, 2024 | I would definitely recommend Dr Lao to all my friends and r relatives. | |
| 4.5 | Oct 25, 2024 | Exelent | |
| 5.0 | Oct 23, 2024 | Dr Lao was so patient and took so much time with Bill. Bill was having a significant confusion issues which made the testing take longer than it probably should have | |
| 5.0 | Oct 23, 2024 | Best provider! | |
| 4.8 | Oct 23, 2024 | He was awesome! | |
| 5.0 | Oct 18, 2024 | He listens to my questions. He gives a thorough eye exam | |
| 5.0 | Oct 18, 2024 | I brought my son in for severe photophobia. He had not been able to open his eyes for a few weeks without severe pain and anxiety. Using great patience reassurance, Dr. Lao was able to coach him into opening his eyes in a dim lit room for several minutes while he was wearing Avulux lenses. Dr. Lao slightly increased the brightness of the room several times, and he was able to keep his eyes open and do eye movement exercises without pain. He was even able to read small letters/ numbers from a white index card. This was the best day my son has had in several months! We cannot thank Dr. Lao enough for the extra time he spent with my son and the compassionate care he provided. | |
| 5.0 | Oct 17, 2024 | Very caring and explaining | |
| 5.0 | Oct 16, 2024 | Great. | |
| 5.0 | Oct 11, 2024 | Great | |
| 5.0 | Oct 11, 2024 | Dr Lao was very patient during all the tests he did to find out what is wrong with my eyes. I am a previous Gravies Disease patient so it is complicated but no problem for him and also his resident who was very helpful also. | |
| 5.0 | Oct 10, 2024 | Excellent | |
| 5.0 | Oct 6, 2024 | The staff was so friendly and knew exactly what test was needed. The technician was friendly and made sure we had what the doctor needed. Our wait was short and the doctor put us at ease and after his exam gave me a definite diagnosis. | |
| 5.0 | Oct 5, 2024 | Very professional | |
| 5.0 | Oct 5, 2024 | Best provider ever | |
| 5.0 | Oct 4, 2024 | Wonderful gave me answers I needed | |
| 5.0 | Oct 4, 2024 | Knowledgeable, skilled,compassionate and friendly atmosphere | |
| 5.0 | Oct 3, 2024 | Dr. Lao was very thorough and informative with his exam. I want to thank him for his professional and helpful advice and recommendations. | |
| 5.0 | Oct 2, 2024 | Willing to drive over an hour for the appointment, this speaks for itself. | |
| 5.0 | Sep 30, 2024 | Very impressed with his demeanor and competence | |
| 5.0 | Sep 30, 2024 | Amazing doctor | |
| 5.0 | Sep 30, 2024 | Dr. Lao was very understanding and very thorough | |
| 5.0 | Sep 29, 2024 | Very professional. Talked over case thoroughly with me. | |
| 5.0 | Sep 28, 2024 | Very informative visit. Dr Lao answered all my questions and his assistant was very professional. | |
| 5.0 | Sep 26, 2024 | Attentive, knowledgeable, caring | |
| 5.0 | Sep 26, 2024 | Excellent care! | |
| 5.0 | Sep 20, 2024 | Dr. Lao is FANTASTIC!! I don't have enough words to express how impressed I was by his care and thoroughness. HIGHLY IMPRESSED! | |
| 5.0 | Sep 20, 2024 | Thoughtful, caring, respectful, thorough. Very knowledgeable shared his observations clearly. | |
| 5.0 | Sep 18, 2024 | He listened to my concerns and explained things thoroughly. |
*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.
**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.