Very thorough & listens.
5.0

Locations of Jennifer Delia Heffernan, MD

Biography


Dr. Heffernan serves as the Baylor Scott & White North Texas regional medical director for geriatrics and is the medical director of the Baylor Scott & White HouseCalls program. She ...
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Ages Seen
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Miami School of Medicine (2001)
Residency: Family Medicine, Akron City Hospital (2004)
Residency: Akron City Hospital (2004)
Fellowship: Geriatrics, The Cleveland Clinic Foundation: OH (2005)
Fellowship: Cleveland Clinic Education Foundation (2005)
Certifications
Geriatric Medicine- American Board of Family Medicine/Geriatric Medicine Hospice & Palliative Medicine- American Board of Family Medicine/Hospice and Palliative Medicine Family Medicine- American Board of Family Medicine
Hospital Affiliations
Baylor University Medical Center, part of Baylor Scott & White Health

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  • Aetna - (1)
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Reviews (151) for Jennifer Delia Heffernan, MD

Overall
4.8*
averageRating metric
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.8
Provider included you in decisions
4.9
Rate provider 0-10
4.9
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Mar 4, 2025 Very thorough & listens.
5.0 Feb 25, 2025 House calls has been a saving grace for our family!
5.0 Feb 25, 2025 Thorough caring - she's great. House calls is a lifesaver for our family.
5.0 Feb 19, 2025 It was an unhurried nice experience.
5.0 Feb 19, 2025 Very good interaction.
5.0 Feb 19, 2025 Very good!
5.0 Feb 18, 2025 She is very personable and attentive and answers all my questions.
5.0 Dec 13, 2024 Very courteous felt comfortable talking to her
5.0 Dec 13, 2024 Felt safe
5.0 Dec 4, 2024 We love Dr. Heffernan. She is gentle and kind. A good communicator.
5.0 Dec 2, 2024 She's aware of symptoms, listens to nurses, & acts promptly to do best for patient.
5.0 Dec 1, 2024 Warm, caring, helpful - appreciate the time she took with my mother and with me, her daughter
5.0 Nov 15, 2024 Dr. Heffernan ordered lab testing and an imaging study with ambulance transport but nothing has been done yet. I emailed the office and I haven't received any response. It is difficult to communicate with her staff and get a response.
5.0 Nov 8, 2024 Excellent provider, extremely knowledgeable, professional, friendly, helpful, caring and focused.
5.0 Nov 8, 2024 Extremely reliable, cohesive & effective service. EVERY city/state should have this medical service resource & option for care.
5.0 Nov 6, 2024 Great
5.0 Nov 6, 2024 The best
4.9 Nov 4, 2024 Very professional.
4.8 Oct 28, 2024 Came to my house to ensure my needs are met ongoing Great Service
5.0 Oct 14, 2024 I always have a very positive experience with Dr. Jennifer Heffernan. She is a patient, supportive, and kind healthcare provider.
5.0 Oct 14, 2024 I have a good experience with my housecall visit with Dr. Jennifer Heffernan. Thank you very much.
5.0 Oct 2, 2024 Exp. very good. Very informative.
4.5 Oct 2, 2024 Timely visits and especially good communication with family members on MPOA.
5.0 Oct 2, 2024 All good.
5.0 Sep 24, 2024 The facility my daughter was admitted to highly recommended House Calls & I have not been disappointed. I am informed of a time range the physician or nurse practitioner will be there ahead of time so I can also be with my daughter when they visit. It all works well.
4.5 Sep 24, 2024 Professional, pleasant, answers questions patiently.
5.0 Sep 24, 2024 She is caring. Asks questions. Provided information on drug therapy & ordered follow up tests based on drug therapy. Discussed plan of treatment with me - the patients mom & POA.
5.0 Sep 21, 2024 Overall, Excellent Experience .
5.0 Sep 17, 2024 She is thorough,

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.