Baylor Scott & White Urgent Care – Southlake treats patients 6 months and older for a variety of illnesses and injuries and is pleased to provide the communities of Southlake, Grapevine, Trophy Club and beyond with quality medical care in a comforting environment.

The providers here at our urgent care clinic in Southlake offer extended hours seven days a week for patients in need of immediate care now, instead of later.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (11)
    Choice POS II
    Open Access Select
    Open Access Managed Choice
    QPOS
    HMO
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    Aetna Medicare Prime Plan (HMO)
    Aetna Medicare Freedom Preferred Plan (PPO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (5)
    BSW Extended PPO
    BSW Preferred HMO Network - Group
    BSW Premier HMO-Group
    BSWH Employee Network (SEQA & EQA)
    BSWH Employee Network Premium (PPO)/ HDHP
  • Blue Cross Blue Shield - (14)
    HealthSelect
    Blue Cross Group Medicare Advantage (PPO)
    ParPlan
    TRS-ActiveCare Primary
    Blue Advantage - Silver
    Blue Advantage Plus - Bronze
    Blue Advantage Plus - Gold
    TRS-ActiveCare Primary+
    Federal Standard Option
    TRS-ActiveCare 2
    TRS-ActiveCare Primary HD
    TRS-Care Standard
    Federal Basic Option
    Blue Advantage - Gold
  • Cigna - (1)
    LocalPlus In-Network
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Accel Network
    Preferred Network
  • Humana - (9)
    Humana Gold Choice (PFFS)
    HumanaChoice (PPO)
    National POS
    Humana Gold Plus (HMO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Honor (PPO)
    Humana USAA Honor with Rx (PPO)
    ChoiceCare
    Humana Preferred
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (2)
    Onyx
    Emerald
  • Parkland Community Health Plan - (1)
    STAR - HealthFirst
  • Superior Health Plan - (4)
    Wellcare by Allwell
    Ambetter Core EPO - Bronze
    Wellcare
    STAR+PLUS
  • Superior HealthPlan - (1)
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (19)
    Charter Plus
    Charter Balanced
    Charter
    All Savers
    Options
    Select
    Surest
    UnitedHealthcare Group Medicare Advantage (PPO)
    AARP Medicare Advantage Choice (PPO)
    AARP Medicare Advantage Patriot (HMO-POS)
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    AARP Medicare Advantage Walgreens (PPO)
    Select Plus
    Choice Plus
    Choice
    Navigate Balanced
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    Nexus ACO - Referral Required
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Urgent care conditions we treat

Some medical conditions we treat at our urgent care clinics across Texas when patients need immediate care include:

  • Abscess drainage
  • Allergies
  • Asthma
  • Bites and stings
  • Cold and flu
  • Cuts and scrapes
  • Ear infection
  • Eye irritation and redness
  • Fever
  • Headache
  • Head lice
  • Migraine
  • Minor broken bones and fractures
  • Minor burns
  • Neck and back pain
  • Rashes and skin problems
  • Respiratory infection
  • Sexually transmitted infection concerns
  • Sinus infection
  • Sore throat or cough
  • Strains and sprains
  • Staples
  • Stitches and sutures
  • Urinary tract infection (UTI)
  • Vomiting and/or diarrhea
  • Yeast infections

If you believe this is a medical emergency, please visit the emergency room nearest to you. 

Learn more about our urgent care clinics

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.