Get the support you need in Round Rock
Baylor Scott & White Medical Center – Round Rock is a 101-bed, full-service hospital, providing a wide network of medical expertise and resources, as well as an enhanced ability to care for patients. The medical center, adjacent specialty clinics and freestanding cancer center provide a full range of personalized care in more than 40 specialties.
Baylor Scott & White Medical Center – Round Rock has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
Additional information
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Visitor hours
Regular visiting hours are 10 AM – 8 PM. Visiting hours may vary in certain units. Please check with the nurse in charge.
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Prescription fills
Now there’s a quick, convenient and private way to pick up prescriptions for you and your family, even when the pharmacy is closed.
The ScriptCenter® is located in Baylor Scott & White Medical Center – Round Rock hospital’s lobby between the main elevators and the cafeteria.
The kiosk may be used by any Baylor Scott & White Pharmacy patients and their family members. It’s available 24/7 and it’s a FREE service.
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Medical services
- Allergy and immunology
- Asthma care
- Back and neck care
- Cancer care
- Cosmetic and plastic surgery
- Critical and intensive care
- Dermatology
- Diabetes care
- Digestive diseases
- Ear, nose and throat
- Emergency care
- Endocrinology
- Eye care
- Foot care
- Heart & Vascular Institute
- Hepatology
- Imaging and radiology
- Infectious diseases
- Inpatient medicine and hospitalists
- Labor and delivery
- Mammogram and breast imaging
- Nephrology
- NeuroHealth Institute
- Nutrition and weight management
- Orthopedics
- Pain management
- Pulmonology
- Rehabilitation and physical therapy
- Rheumatology
- Surgical services
- Urology
- Women's health
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
Asthma care
Through Baylor Scott & White's programs, we’re here to teach you about pulmonary disease and prevention, as well as offer you advanced diagnosis and treatment for respiratory diseases such as asthma.
Asthma treatment services include:
- Adult and pediatric asthma programs
- Testing to confirm the diagnosis and assess the severity of the disease
- Development of an environmental control strategy based on your "triggers"
- Medication information and education
- Peak flow monitoring
- Patient and family asthma education based on your individual needs
- Pulmonary rehabilitation
Back and neck care
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
- Arthritis of the spine (osteoarthritis, rheumatoid)
- Bone spurs and overgrowths
- Degenerative disc disease (cervical, thoracic, lumbar)
- Herniated discs (cervical, thoracic, lumbar)
- Myofascial pain (inflammation of muscles and ligaments)
- Osteoporosis of the spine
- Pinched nerves
- Sciatica
- Spinal deformities (scoliosis, kyphosis)
- Spinal injuries
- Spinal stenosis (narrowing of spinal canal)
- Spine trauma or fractures
- Spine tumors
Cancer care
Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.
To help care for you, we provide:
- Treatment for all types of cancer
- Education and support programs
- Research and clinical trials
- Screening and prevention
- Genetic counseling
- Support services including nutrition, pastoral care and social work
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Tummy tuck (abdominoplasty)
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals.
Read more about critical and intensive care unitsDermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Endocrinology to manage condition
- Nutrition management
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
Digestive diseases
At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.
To help care for you, we provide:
- Advanced diagnostic technology
- Treatment for a variety of digestive conditions
- Education and support programs
- Research and clinical trials
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careEndocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Hepatology
Liver disease can develop and progress in different ways. While some patients can treat their liver disease with medication or outpatient procedures, other cases may require surgery or even liver transplants.
The hepatology specialists at Baylor Scott & White work closely with patients, families and other medical professionals in multiple fields to prevent, diagnose, treat and manage the complications of liver disease.
Some common conditions treated:
- Alcohol-induced liver disease
- Alcoholic hepatitis
- Autoimmune hepatitis
- Cirrhosis and complications of cirrhosis
- Drug-induced liver injury
- Elevated liver enzymes
- Fatty liver disease
- Hepatitis A
- Hepatitis B
- Hepatitis C
- Immunosuppression management
- Liver cancer
- Liver failure
- Liver transplant evaluation
- Primary biliary cholangitis
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesInfectious diseases
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bacteremia/sepsis
- Bone and joint infections
- Central nervous system infections
- Common cold
- COVID-19
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Flu
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Malaria
- Meningitis
- Mycobacterial infections
- Skin and soft tissue infections
- Tuberculosis
- West Nile virus
- Whooping cough
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicineLabor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth. These services include:
- Advanced care and support for high risk pregnancies
- Certified lactation consultants
- Childbirth and parenting classes
- Delayed bathing
- Delayed cord clamping
- Doulas and midwives
- Immediate skin-to-skin
- Wireless fetal monitoring
Mammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imagingNephrology
Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:
- Abnormal urinalysis
- Acute kidney injury
- Amyloidosis
- Diabetic renal disease
- Electrolyte disorders
- Glomerulonephritis
- Interstitial nephritis
- Kidney cancer
- Kidney failure
- Kidney infections
- Kidney stones
- Obstructive/reflux nephropathy
- Polycystic kidney disease
- Recurrent urinary tract infections
- Renal artery stenosis
- Severe or difficult to control hypertension
NeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Nutrition and weight management
Baylor Scott & White offers a nutrition and weight management program at our Baylor Scott & White Clinic – Austin Avery Ranch for individuals who have been unsuccessful in past attempts to lose weight. The Center is an exciting resource for individuals who need to lose weight and want to live a healthier life.
For class ELIGIBILITY requirements or to make an appointment please call 512.310.4702
Baylor Scott & White Clinic – Taylor also offers appointments for medically-monitored weight loss. This includes an initial evaluation to assess current overall health, habits, and lifestyle. During this appointment patients should expect to discuss health history, eating habits, physical activity, previous attempts at weight loss, chronic conditions, mental health status, and more.
For class ELIGIBIITY requirements or to make an appointment please call 512.352.4000.
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, wrist, elbow surgery
- Shoulder surgery
- Joint replacement
- Neck, back, spine surgery
- Orthopedic surgery
Learn more about our orthopedic services
Is your shoulder pain increasing?
Our short questionnaire can clarify if it’s time to speak with a shoulder specialist.
Take the shoulder pain assessment
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Pulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Rheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (11)Aetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Freedom Plan (PPO)Open Access Managed ChoiceManaged ChoiceSelectQPOSOpen Access SelectChoice POS IIOpen Access Elect ChoiceHealth Network OnlyHealth Network Option
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Baylor Scott & White Health Plan - (27)2023 BSW Employee Network (SEQA & EQA)BSW Extended PPORightCare STAR Medicaid NetworkBSWH Employee Network (SEQA & EQA)BSWH Employee Network Premium (PPO)/ HDHPBSW Premier HMO-Individual/FamilyPPO Network-GroupBSW Plus HMO-Individual/FamilyHMO Network-Individual/FamilyBSW Premier HMO-GroupBSW Preferred HMO - Individual MarketplacePyco Industries Employee PlanHMO Network-GroupBSW Preferred HMO Network - GroupBSW Plus PPO-Individual/FamilyBSW Plus HMO-GroupBSW Premier PPOBSW Plus PPO-GroupCovenant Preferred HMOMcLane Group NetworkBSW Access PPO2023 BSW Employee Network (PPO & HSA)EPO Network-Individual/FamilyBSW SeniorCare Advantage PPOBSW Preferred PPO NetworkBSW Solutions PPOBSW SeniorCare Advantage HMO
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Blue Cross Blue Shield - (11)Blue Advantage - BronzeBlue Advantage Plus - SilverBlue Advantage Plus - BronzeBlue Advantage - SilverTRS-ActiveCare Primary+Federal Basic OptionFederal FEP Blue FocusHigh Performance NetworkSTAR KidsBlue Cross Medicare Advantage (HMO)Blue Advantage Plus - Gold
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Brookshire Brothers - (1)Employee Benefit Plan
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Cigna - (5)Open Access PlusLocalPlusChoice FundPoint of Service Open AccessOpen Access
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FirstCare Health Plans - (1)FirstCare Select Plus HMO Network
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Humana - (3)HumanaChoice (PPO)HMOHumana Gold Plus (HMO)
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Nebraska Furniture Mart - (3)PearlOnyxEmerald
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Superior Health Plan - (6)CHIP PerinateWellcareSTARFoster CareCHIPWellcare by Allwell
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Superior HealthPlan - (2)STARSTAR+PLUS
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Tricare - (2)PrimeExtra
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TriWest HealthCare - (1)VA-PCCC
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United HealthCare - (7)Select PlusUnitedHealthcare Group Medicare Advantage (PPO)NavigateCore EssentialCoreChoiceCharter Balanced
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
ATMs
An automatic teller machine (ATM) is available in the first floor main lobby of the hospital between the gift shop and chapel.
Community involvement
Our commitment to your health extends beyond the walls of our hospitals and clinics.
Meeting community needsConcierge and information desk
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
Dining options
Round Rock Café
Located on the first floor of the medical center near the Healing Garden, the Round Rock Cafe features a variety of dining options, including: home-cooked meals, homemade pizza and freshly packaged to-go sandwiches, salads and fruit items.
Monday through Friday
- Breakfast: 6:30 - 10:00 AM
- Lunch: 11:00 AM - 2:00 PM
- Snacks: 2:00 - 7:30 PM
Saturday and Sunday
- Breakfast: 7:00 - 10:00 AM
- Lunch: 11:00 AM - 1:00 PM
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careGift shop
Our gift shop is located on the first floor of the hospital near the information desk.
- Monday through Friday
- 9:30 AM - 6:30 PM
- Phone: 512.509.9137
Visitors should check with the nurse before bringing patients food or drinks to ensure they are appropriate for the patient. In intensive care units, please check with nurses regarding any gifts.
Order onlineMedical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your recordsNursing accomplishments
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
View nursing accomplishmentsRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employeeSecurity and lost and found
Security officers are available 24 hours a day. The security office is located near the emergency room.
- Lost and found: 512.509.9044
- Report an emergency: 512.509.9000
Spiritual care
Chaplains are available 24 hours a day in the hospital, or patients and visitors may wish to visit a chapel or meditation area.
- Chapel (First floor)
- Healing Garden (Outdoors, near Round Rock Café)
Visitor lounges
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer