Get the support you need in Grapevine
Baylor Scott & White Medical Center – Grapevine has proudly cared for the Northeast Tarrant County community for nearly 70 years. Our 302-bed hospital offers advanced healthcare services delivered by a skilled, compassionate team that puts patients at the center of everything we do.
At Baylor Scott & White – Grapevine, everything starts and ends with love for one another and our patients.
Additional information
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About our nationally recognized care
We have earned national recognition for our care of serious conditions such as stroke, heart attack, kidney failure and more, as well as for providing elite nursing care. We are committed to excellence across a wide range of specialties, including heart and vascular, women’s health, diagnostic imaging, trauma, orthopedics, spine, digestive diseases, oncology, neurology, ENT, pain management, weight management, intensive and emergency care, and more.
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Phone directory
Please call the operator at 817.481.1588 and they can assist with connecting you to the person or department you need at Baylor Scott & White Medical Center – Grapevine. Or consult our full phone directory.
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Prescription fills
The Baylor Scott & White Pharmacy #107 is conveniently located on the 1st floor of the Professional Office Building (POB).
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Medical services
- Allergy and immunology
- Back and neck care
- Cancer care
- Cosmetic and plastic surgery
- Critical and intensive care
- Dentistry and oral surgery
- Dermatology
- Diabetes care
- Digestive diseases
- Ear, nose and throat
- Emergency care
- Endocrinology
- Eye care
- Foot care
- Genetics
- Heart and vascular care
- Hematology
- Hospice care
- Imaging and radiology
- Infectious diseases
- Labor and delivery
- Mammogram and breast imaging
- Nephrology
- Neurology and neurosurgery
- Occupational and environmental medicine
- Orthopedics
- Pain management
- Pediatrics
- Pulmonology
- Rehabilitation and physical therapy
- Rheumatology
- Scoliosis care
- Sleep disorders
- Sports medicine
- Supportive palliative care
- Surgical services
- Urology
- Weight management and surgery
- Wellness and fitness
- Wound care
- Women's health
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
Back and neck care
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
- Arthritis of the spine (osteoarthritis, rheumatoid)
- Bone spurs and overgrowths
- Degenerative disc disease (cervical, thoracic, lumbar)
- Herniated discs (cervical, thoracic, lumbar)
- Myofascial pain (inflammation of muscles and ligaments)
- Osteoporosis of the spine
- Pinched nerves
- Sciatica
- Spinal deformities (scoliosis, kyphosis)
- Spinal injuries
- Spinal stenosis (narrowing of spinal canal)
- Spine trauma or fractures
- Spine tumors
Cancer care
Our oncologists and cancer specialists and care teams study, diagnose, and innovatively treat and support cancer holistically to provide advanced and personalized care for specific types of cancer, including:
- Breast cancer
- Colorectal cancer
- Lung cancer
- Prostate cancer
- All types of cancer
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Surgical Trauma Intensive Care Unit (STICU)
Dentistry and oral surgery
Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:
- Cysts and tumors
- Diseases of the jaw and mouth
- Extractions
- Facial trauma
- Gum disease
- Impacted teeth
- Temporomandibular joint (TMJ) syndrome
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
Digestive diseases
At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.
To help care for you, we provide:
- Advanced diagnostic technology
- Colonoscopy
- Treatment for a variety of digestive conditions
- Education and support programs
- Research and clinical trials
- Heartburn and acid reflux center
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
Emergency care
From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.
Learn more about our emergency careEndocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Genetics
At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.
Learn more about our genetic servicesHeart and vascular care
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
Hospice care
Our interdisciplinary hospice care team provides services within our facilities and at your home in order to provide care and comfort while meeting the physical, emotional and spiritual needs for your and your family and symptom management of end-of-life conditions, including:
Hospice care services may include:
- Adult failure to thrive
- Chronic degenerative neurologic disease
- Coma
- Dementia
- Heart disease
- HIV/AIDS
- Huntington's disease
- Liver disease
- Parkinson’s disease
- Pulmonary disease
- Renal failure
- Stroke
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
Learn more about imaging and radiologyInfectious diseases
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bacteremia/sepsis
- Bone and joint infections
- Central nervous system infections
- Common cold
- COVID-19
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Flu
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Malaria
- Meningitis
- Mycobacterial infections
- Skin and soft tissue infections
- Tuberculosis
- West Nile virus
- Whooping cough
Labor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Learn more about labor and deliveryMammogram and breast imaging
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
Services include:
- Breast ultrasound
- 3D breast ultrasound
- Cyst aspiration
- Ductogram
- Breast cancer risk assessment
- Image-guided breast biopsy
- Stereotactic breast biopsy
- Lesion localization
- Mammography (screening and diagnostic)
- 3D mammography (available at select locations)
- Full-field digital mammography
- Needle localization
- Positron emission mammography (PEM) (available at select locations)
Nephrology
Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:
- Abnormal urinalysis
- Acute kidney injury
- Amyloidosis
- Diabetic renal disease
- Electrolyte disorders
- Glomerulonephritis
- Interstitial nephritis
- Kidney cancer
- Kidney failure
- Kidney infections
- Kidney stones
- Obstructive/reflux nephropathy
- Polycystic kidney disease
- Recurrent urinary tract infections
- Renal artery stenosis
- Severe or difficult to control hypertension
Neurology and neurosurgery
The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.
Our specialty services include:
- Neurology
- Neurosurgery
- Stroke care
Occupational and environmental medicine
Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:
- Audiograms
- Drug and alcohol screening
- Employee physicals
- Pulmonary function testing
- Surveillance physicals
- Travel immunizations
- X-ray and injury treatment
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Joint replacement
- Neck, back, spine surgery
- Orthopedic surgery
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Pediatrics
Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:
- General pediatric care
- Immunizations
- Infant and childhood care classes and support
- School physicals
- Well child exams
Pulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Rheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
Scoliosis care
Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:
- Adolescent idiopathic scoliosis
- Adult idiopathic scoliosis
- Idiopathic scoliosis
- Infantile idiopathic scoliosis
- Juvenile idiopathic scoliosis
Sleep disorders
Help for sleep disorders is available at Baylor Scott & White Health. Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life for people with sleep disorders. We offer a full range of up-to-date diagnostic and treatment procedures as part of our comprehensive care program to help you get back to sleep.
To diagnose and treat sleep disorders, experts at Baylor Scott & White may use a variety of sleep studies and treatment methods, including:
- Home sleep study
- Actigraph to monitor sleep and wake patterns
- Nocturnal polysomnography
- CPAP titration study (continuous airway pressure therapy)
- Nocturnal seizure monitoring
- Ventilatory support study
- Maintenance of wakefulness test (MWT)
- Multiple sleep latency testing (MSLT)
- Pediatric sleep study
- Seizure sleep study
- Split night sleep study
Sports medicine
Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:
- Acromioclavicular (AC) joint/shoulder separation
- Ankle instability
- Ankle sprains
- Anterior cruciate ligament (ACL) tears, injuries, or surgery
- Achilles tendinitis or ruptures
- Biceps tendon ruptures
- Broken ankle
- Concussion
- Dislocated shoulder
- Hip dislocations
- Knee sprains
- Lateral epicondylitis (tennis elbow)
- Medial collateral ligament (MCL) tears, injuries, or surgery
- Medial epicondylitis (golfer's elbow)
- Meniscus tear
- Sprains
- Stress fractures
- Trigger finger
- Tears
Supportive palliative care
Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:
- Advance directives
- Bereavement support
- Child life program
- End-of-life planning assistance
- Individual and family counseling
- Music therapy
- Nutrition and speech therapy
- Occupational therapy
- Pain management
- Social work services
- Spiritual care
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Weight management and surgery
Baylor Scott & White Metabolic and Bariatric Surgery – Grapevine offers a program to help patients who have struggled with their weight. We pride our program on the education that each weight loss patient will receive.
Learn more about weight management and surgeryWellness and fitness
Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.
Learn more about wellness and fitness careWound care
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
- Abdominal stomas
- Arterial wounds
- Atypical wounds
- Diabetic lower extremity wounds
- Diabetic ulcers
- Minor burns
- New or non-healing surgical wounds
- Non-healing wounds of any kind
- Pressure ulcers (bed sores)
- Radiation wounds
- Traumatic wounds
- Venous wounds
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Aetna Medicare Prime Plan (HMO)Aetna Medicare Choice II Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilOpen Access SelectOpen Access Managed ChoiceAetna Medicare Eagle II (PPO)Managed ChoiceHMOHealth Network OptionAetna Medicare Choice Plan (PPO)Health Network OnlyAetna Medicare Eagle Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (25)Covenant Preferred HMO2023 BSW Employee Network (SEQA & EQA)2023 BSW Employee Network (PPO & HSA)BSW Preferred HMO Network - GroupPPO Network-GroupBSW Preferred HMO - Individual MarketplaceHMO Network-GroupBSW Solutions PPOBSW Plus PPO-GroupBSW Access PPOMcLane Group NetworkBSW Premier PPOBSW Preferred PPO NetworkBSW SeniorCare Advantage PPOBSW SeniorCare Advantage HMOHMO Network-Individual/FamilyBSW Plus HMO-GroupBSW Plus HMO-Individual/FamilyBSW Premier HMO-GroupBSWH Employee Network Premium (PPO)/ HDHPBSW Plus PPO-Individual/FamilyEPO Network-Individual/FamilyPyco Industries Employee PlanBSW Premier HMO-Individual/FamilyBSWH Employee Network (SEQA & EQA)
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Blue Cross Blue Shield - (22)Blue PremierBlue Premier AccessBlue Essentials AccessBlue EssentialsBlue ChoiceFederal Basic OptionBlue Cross Medicare Advantage (HMO)HealthSelectParPlanTRS-ActiveCare PrimaryTRS-ActiveCare Primary HDTRS-ActiveCare Primary+Blue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Advantage Plus - BronzeBlue Advantage Plus - GoldBlue Advantage Plus - SilverTRS-Care StandardFederal FEP Blue FocusConsumer Directed HealthSelectHigh Performance Network
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Cigna - (3)Open Access Plus In-NetworkLocalPlusOpen Access
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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FirstCare Health Plans - (1)CHIP
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Humana - (1)ChoiceCare
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (4)Ambetter Secure Care - GoldAmbetter Core EPO - GoldWellcare by AllwellWellcare
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)VA-PCCC
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United HealthCare - (4)Navigate PlusNexus ACO - Referral RequiredOptionsCore Essential
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We are here to support all your health and wellness needs
Fill out the form below to educate yourself on health topics and stay in touch with us.
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
ATMs
An automatic teller machine (ATM) is available on the first floor of Tower 3.
Community involvement
Our commitment to your health extends beyond the walls of our hospitals and clinics.
Meeting community needsConcierge and information desk
The concierge desk is located in the main entrance lobby of Tower 1.
- Monday-Friday
- 9:00 AM - 5:00 PM
Call 817.388.3001 for assistance.
Dining options
The Vine Café
The Vine Café is located on the first floor of Tower 4. Features a full-range of food and beverage items.
- Monday-Friday
- 7:00 AM - 2:30 PM
- Closed on the weekends
Marketplace
The Marketplace is located on the first floor of Tower 4 and is open 24/7. Features a variety of fresh food, snacks and beverages.
Starbucks Hooked on the Vine
The Starbucks is located in the lobby of Tower 1. Features a full range of food and beverage items.
- Monday-Friday, 7:00 AM - 7:00 PM
- Saturday and Sunday, 9:00 AM - 1:00 PM
Vending machines
Machines are located near The Vine Café and on various floors throughout the hospital.
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careGift shop
The Gift Shop is located near the surgery waiting area in Tower 2.
Hours
- Monday, Tuesday, Thursday, Friday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 8:00 PM
Gifts/merchandise include:
- Baby items
- Balloons
- Beverages
- Brushes
- Cards
- Cell phone chargers
- Clothing
- Combs
- Conditioner
- Contact lens solution/cases
- Deodorant
- Feminine hygiene products
- Flowers
- Hairspray
- Home décor
- Jewelry
- Lip balm
- Lotion
- Magazines
- Mouth wash
- Pre-packaged male and female travel kits
- Razors
- Seasonal items
- Shampoo
- Shaving cream
- Slippers
- Snacks
- Toothbrushes
- Toothpaste
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your recordsNursing accomplishments
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
View nursing accomplishmentsPatient greetings
Brighten the day of a patient with an eGreeting—a personal message hand-delivered to your loved one.
Send patient greetingRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employeeSpiritual care
Our chapel is located near the emergency department and is open 24 hours a day.
A chaplain is available weekdays from 7:00 AM - 6:00 PM by calling 817.329.2520.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer