Baylor Scott & White Family Medical Center – Riverside is pleased to provide the families of our Grand Prairie community with comprehensive, quality medical care in a comforting environment. We treat patients of all ages at our Grand Prairie family medical center.
We are proud to offer cardiology, sports medicine, gastroenterology, endocrinology, nephrology, and hepatology services at our Riverside family medicine location. A variety of specialists have satellite offices in our building, and our Riverside family practice is equipped with an on-site lab to provide X-ray services.
Baylor Scott & White Family Medical Center – Riverside offers same-day appointments, virtual appointments, and evening and weekend walk-in appointments for urgent needs for families in and around Grand Prairie. To schedule an in-person or virtual care appointment at our Riverside family practice, visit MyBSWHealth, or call our clinic at 972.606.8300.
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Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (17)Choice POS IIAetna Medicare Value Plan (HMO)Health Network OptionAetna Medicare Choice Plan (PPO)Aetna Medicare Choice II Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilSTARSelectOpen Choice PPOManaged ChoiceOpen Access SelectAetna Medicare Freedom Preferred Plan (PPO)Aetna Signature AdministratorsAetna Medicare Prime Plan (HMO)HMOAetna Medicare Eagle II (PPO)Aetna Medicare Eagle Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (4)BSW Extended PPOBSW Plus PPO-GroupBSW Premier HMO-Group2023 BSW Employee Network (SEQA & EQA)
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Blue Cross Blue Shield - (15)Blue Advantage Plus - GoldBlue Advantage Plus - BronzeBlue Advantage - SilverBlue Advantage - GoldBlue Advantage - BronzeTRS-Care StandardTRS-ActiveCare Primary HDTRS-ActiveCare PrimaryBlue Advantage Plus - SilverTRS-ActiveCare 2Blue Cross Group Medicare Advantage (PPO)ParPlanBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)HealthSelectBlue Cross Medicare Advantage (HMO)
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Cigna - (5)Open Access PlusLocalPlusChoice FundLocalPlus In-NetworkOpen Access
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HealthSmart - (1)Accel Network
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Humana - (6)National POSPPOHumana Gold Choice (PFFS)Humana Gold Plus (HMO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana USAA Honor with Rx (PPO)
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (1)Emerald
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Superior Health Plan - (5)Ambetter Core EPO - SilverWellcareAmbetter Core EPO - GoldSTAR+PLUSWellcare by Allwell
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (14)Navigate BalancedNavigateChoice PlusAll SaversCharterCharter BalancedCharter PlusChoiceCoreCore EssentialEDGEAARP Medicare Advantage Walgreens (PPO)UnitedHealthcare Medicare Advantage Choice (Regional PPO)Navigate Plus
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Medical services
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careUrgent care
Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and diarrhea
- Yeast infections
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.