Effective December 24, 2024, Dakeya Jordan, DO will be leaving Baylor Scott & White Family Medical Center - Red Oak. All medical records will remain at the practice. Please contact us with any questions.
Effective December 31, 2024, Neeti Pokharel, MD will be transferring from Baylor Scott & White Family Medical Center - Red Oak to Baylor Scott & White Family Medicine - Uptown. All medical records will remain at the practice. Please contact us with any questions.

Primary care for patients of all ages conveniently located in Red Oak

The family medicine physicians at Baylor Scott & White Family Medical Center – Red Oak treat patients of all ages and are pleased to provide the families of our community with comprehensive, quality medical care in a comforting environment.

We help patients manage chronic medical concerns, such as diabetes, hypertension, depression and cholesterol. In addition, the Red Oak primary care physician here believe in the importance of preventive care as a means to maintaining good health and quality of life.

Selecting a primary care physician is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician near you in Red Oak promotes your overall well-being and makes sure you are up to date on your preventive health services.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (10)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    STAR
    Health Network Option
    Health Network Only
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Prime Plan (HMO)
    Open Access Managed Choice
    Open Access Elect Choice
    Aetna Medicare Freedom Preferred Plan (PPO)
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (2)
    BSW Extended PPO
    BSW Plus HMO-Individual/Family
  • Blue Cross Blue Shield - (15)
    Blue Essentials Access
    Blue Premier
    Blue Essentials
    Federal Standard Option
    TRS-Care Standard
    Blue Advantage - Bronze
    Blue Choice
    Blue Advantage - Silver
    Blue Advantage Plus - Gold
    Blue Advantage Plus - Silver
    Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Medicare Advantage (HMO)
    High Performance Network
    HealthSelect
    Blue Advantage Plus - Bronze
  • Cigna - (2)
    Cigna HealthSpring
    LocalPlus
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • FirstCare Health Plans - (1)
    CHIP
  • Humana - (10)
    HumanaChoice (PPO)
    Humana Honor (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Gold Plus (HMO)
    Humana Gold Choice (PFFS)
    PPO
    Humana Preferred
    HumanaChoice (Regional PPO)
    Humana USAA Honor with Rx (PPO)
    National POS
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (3)
    Pearl
    Onyx
    Emerald
  • Parkland Community Health Plan - (1)
    CHIP
  • PHCS Network - (1)
    PHCS Primary PPO
  • Superior Health Plan - (1)
    Wellcare
  • Superior HealthPlan - (1)
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (12)
    AARP Medicare Advantage Patriot (HMO-POS)
    Select Plus
    Select
    Options
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    AARP Medicare Advantage Walgreens (PPO)
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Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

  • Chronic disease management and medication management 
  • Diagnostic testing and lab services 
  • Immunizations and vaccinations 
  • Pediatric care 
  • Physicals, including sports physicals 
  • Preventative health 
  • Treatment for illnesses and minor injuries 
  • Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Read more about primary care

Read more about primary care

Urgent care

Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:

  • Abscess drainage
  • Allergies
  • Asthma
  • Bites and stings
  • Cold and flu
  • Cuts and scrapes
  • Ear infection     
  • Eye irritation and redness
  • Fever
  • Headache
  • Head lice
  • Migraine
  • Minor broken bones and fractures
  • Minor burns
  • Neck and back pain
  • Rashes and skin problems
  • Respiratory infection
  • Sexually transmitted infection concerns
  • Sinus infection
  • Sore throat or cough
  • Strains and sprains
  • Staples
  • Stiches and sutures
  • Urinary tract infection (UTI)
  • Vomiting and diarrhea
  • Yeast infections 

Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:

  • Chest pain
  • Difficulty breathing
  • Overdose
  • Stroke
  • Seizures

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.