Effective December 31, 2024, Matthew Sokol, MD, will no longer be with Baylor Scott & White Family Medical Center - Baylor University Medical Center. All medical records will remain at the practice. Please contact us with any questions.

Primary care for patients of all ages conveniently located in downtown Dallas

Baylor Scott & White Family Medical Center – Baylor University Medical Center assists patients with managing chronic medical concerns such as diabetes, hypertension, depression and cholesterol. In addition, the family medicine doctors here near downtown Dallas believe in the importance of preventive care as a means to maintaining good health and quality of life.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Dallas promotes your overall well-being and makes sure you are up to date on your preventive health services.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (11)
    Choice POS II
    Health Network Option
    Aetna Medicare Eagle II (PPO)
    Aetna Medicare Choice Plan (PPO)
    Aetna Medicare Choice II Plan (PPO)
    Open Access Select
    Aetna Signature Administrators
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Eagle Plan (PPO)
  • Blue Cross Blue Shield - (16)
    Blue Advantage Plus - Silver
    Blue Advantage - Bronze
    TRS-Care Standard
    TRS-ActiveCare Primary HD
    TRS-ActiveCare Primary
    TRS-ActiveCare 2
    ParPlan
    Blue Advantage - Gold
    Federal Basic Option
    Consumer Directed HealthSelect
    Blue Premier
    Blue Essentials Access
    Blue Choice
    TRS-ActiveCare Primary+
    Blue Advantage Plus - Bronze
    Blue Advantage - Silver
  • Cigna - (7)
    Open Access Plus
    Point of Service Open Access
    Cigna Medicare Advantage
    LocalPlus
    Cigna HealthSpring
    Open Access Plus In-Network
    Choice Fund
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • First Health/Coventry - (1)
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  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (11)
    HumanaChoice (Regional PPO)
    Humana USAA Honor with Rx (PPO)
    PPO
    Humana Gold Choice (PFFS)
    Humana Gold Plus (HMO)
    ChoiceCare
    Humana Preferred
    Humana Honor (PPO)
    HumanaChoice (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    National POS
  • Imagine Health - (1)
    Imagine Health Network
  • Nebraska Furniture Mart - (2)
    Onyx
    Emerald
  • Parkland Community Health Plan - (2)
    STAR - HealthFirst
    CHIP
  • Superior Health Plan - (4)
    Wellcare by Allwell
    Wellcare
    Ambetter Core EPO - Silver
    Ambetter Core EPO - Bronze
  • Superior HealthPlan - (1)
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (9)
    Core
    Choice Plus
    Choice
    AARP Medicare Advantage Walgreens (PPO)
    AARP Medicare Advantage Patriot (HMO-POS)
    Core Essential
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Primary care services

Baylor Scott & White Family Medical Center – Baylor University Medical Center offers expertise and treatment options conveniently located near you.

Chronic disease management

  • Acne
  • Asthma
  • Alzheimer's disease
  • Arthritis
  • Bronchitis
  • Depression
  • Anxiety and mood disorders
  • Diabetes
  • Elevated cholesterol
  • Chronic headache
  • Emphysema
  • Hypertension
  • Obesity
  • Thyroid disorders

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus
  • Hepatitis A/Hepatitis B
  • HPV
  • All required pediatric vaccines
  • Typhoid/Travel vaccines

Preventive health

  • Wellness exams
  • Cholesterol screening
  • Pap smear
  • Prostate cancer screening
  • Breast cancer screening
  • Diagnostic X-rays
  • Bone density/DEXA scan for osteoporosis
  • Skin cancer screening
  • EKG
  • Heart stress testing

Acute disease management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis
  • Muscle strains
  • Injuries
  • Rashes
  • Urinary tract infection (UTI)

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.