Primary care in Richardson for patients ages 5 and older
At Baylor Scott & White Family Health Center – Richardson, our mission is to provide exemplary family healthcare in a safe, effective and efficient manner. Care that is patient-centered, timely, equitable and of the highest quality is important to us. Our goal is to partner with our patients, their families and the community to accomplish this mission.
Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care physician in Richardson promotes your overall well-being and makes sure you are up to date on your preventive health services.
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Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (22)Open Access Managed ChoiceOpen Access SelectOpen Choice PPOOpen Access Elect ChoiceManaged ChoiceAetna Medicare Dual Complete Plan (HMO D-SNP)Health Network OnlyAetna Medicare Freedom Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Eagle II (PPO)Aetna Medicare Eagle Plan (PPO)Health Network OptionAetna Medicare Choice II Plan (PPO)Group Retiree Medicare PPO - Limited to Exxon/MobilSTARHMOQPOSSelectAetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Choice POS IIAetna Signature Administrators
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (1)BSW Extended PPO
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Blue Cross Blue Shield - (24)TRS-ActiveCare 2TRS-ActiveCare PrimaryTRS-ActiveCare Primary HDFederal FEP Blue FocusConsumer Directed HealthSelectFederal Basic OptionBlue Premier AccessBlue PremierTRS-Care StandardBlue Advantage - BronzeBlue Advantage - GoldBlue Advantage - SilverBlue Cross Medicare Advantage (HMO)Blue Advantage Plus - BronzeBlue EssentialsBlue Advantage Plus - SilverBlue Cross Group Medicare Advantage (PPO)Federal Standard OptionHealthSelectHigh Performance NetworkBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)ParPlanTRS-ActiveCare Primary+Blue Advantage Plus - Gold
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Cigna - (4)Cigna Medicare AdvantageOpen Access Plus In-NetworkChoice FundLocalPlus
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (1)CHIP
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Humana - (4)HumanaChoice (Regional PPO)HumanaChoice (PPO)Humana Gold Choice (PFFS)Humana Preferred
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Imagine Health - (1)Imagine Health Network
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Nebraska Furniture Mart - (2)PearlEmerald
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (14)Nexus ACO - Referral RequiredNexus ACO - Open AccessChoiceOptionsSelect PlusAARP Medicare Advantage Choice (PPO)All SaversCharterCharter PlusSelectCoreCore EssentialNavigateChoice Plus
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Primary care services
Baylor Scott & White Family Health Center – Richardson offers expertise and treatment options conveniently located near you.
Acute disease management
- Upper respiratory infection
- Ear infection
- Gastroenteritis
Preventive health
- Cholesterol test
- Pap smear
- Prostate cancer screening
Chronic disease management
- Asthma
- Diabetes
- Hypertension
Immunizations
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Dermatology
- Acne
- Boils
- Cysts
- Eczema
- Infections
- Moles
- Nail fungus
- Rashes
- Skin biopsies
- Skin tags
- Warts
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
- New patient packet
- New patient packet (español)
- Establish health history
- Health history
- Health history (español)
- Well child visit questionnaire ages 5 – 10 years
- Well child visit questionnaire ages 11 – 18 years
- Do not resuscitate form
- Release of information from BSWH
- Release of information from BSWH (español)
- Release of information to BSWH
- Release of information to BSWH (español)