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Offering comprehensive care for children, adolescents and adults

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care doctor promotes your overall well-being and makes sure you are up to date on your preventive health services.

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Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (7)
    Choice POS II
    Aetna Medicare Value Plan (HMO)
    Aetna Medicare Freedom Plan (PPO)
    Aetna Medicare Eagle Plan (PPO)
    Aetna Signature Administrators
    Open Access Select
    Aetna Medicare Eagle II (PPO)
  • Baylor Scott & White Health Plan - (2)
    BSW Extended PPO
    BSW Premier HMO-Group
  • Blue Cross Blue Shield - (17)
    Federal Basic Option
    Consumer Directed HealthSelect
    Blue Premier Access
    Blue Premier
    Blue Essentials Access
    Blue Essentials
    TRS-ActiveCare Primary+
    High Performance Network
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Medicare Advantage (HMO)
    Blue Cross Group Medicare Advantage (PPO)
    Blue Advantage Plus - Silver
    Blue Advantage Plus - Gold
    Blue Advantage - Bronze
    Blue Advantage - Silver
    TRS-ActiveCare 2
    TRS-Care Standard
  • Cigna - (6)
    Open Access Plus In-Network
    Cigna HealthSpring
    Point of Service Open Access
    Open Access
    LocalPlus In-Network
    Open Access Plus
  • EHN - (1)
    Employers Health Network
  • HealthSmart - (2)
    Preferred Network
    Accel Network
  • Humana - (5)
    Humana Gold Plus (HMO)
    National POS
    PPO
    ChoiceCare
    Humana Gold Choice (PFFS)
  • Nebraska Furniture Mart - (2)
    Onyx
    Emerald
  • Parkland Community Health Plan - (2)
    STAR - HealthFirst
    CHIP
  • PHCS Network - (1)
    PHCS Primary PPO
  • Superior Health Plan - (3)
    Ambetter Core EPO - Silver
    Ambetter Core EPO - Gold
    Ambetter Core EPO - Bronze
  • Superior HealthPlan - (1)
    STAR+PLUS
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (7)
    Nexus ACO - Open Access
    Select
    AARP Medicare Advantage Walgreens (PPO)
    Surest
    EDGE
    Navigate Plus
    AARP Medicare Advantage Choice (PPO)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Medical services

​​​​​​​​​​​​​Baylor Scott & White offers expertise and treatment options conveniently located near you.

Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

  • Allergies
  • Allergic reactions to insect stings
  • Asthma
  • Chronic cough
  • Drug allergies
  • Eczema (atopic dermatitis)
  • Food allergies
  • Hives (urticaria)
  • Recurring infections
  • Rhinitis
Read more about allergy and immunology care

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:

  • Chronic disease management and medication management
  • Diagnostic testing and lab services
  • Immunizations and vaccinations
  • Pediatric care
  • Physicals, including sports physicals
  • Preventative health
  • Treatment for illnesses and minor injuries
  • Women’s health

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Read more about primary care

Rheumatology

Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:

  • Arthralgias and myalgias
  • Connective tissue disorders
  • Gout
  • Lupus
  • Osteoarthritis
  • Polymyalgia rheumatic
  • Polymyositis
  • Psoriatic arthritis
  • Rheumatoid arthritis (including juvenile rheumatoid arthritis)
  • Sarcoid
  • Scleroderma/CREST syndrome
  • Sjogren's syndrome
  • Tendonitis
  • Vasculitis
Read more about rheumatology

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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Text BETTER to 88408
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Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.