Shellie was very concerned and as she made suggestions she would explain in detail. She checked my medications and told me not to take anything that would cause problems. She recommended pain patches for my hurting back.
4.8

Biography

Language(s) Spoken
English
Education
Education: BSPHAST, Alderson-Broaddus College (1994)
Certifications
Physician Assistant Certified- National Comm on Certif of Physician Assistants

Insurances accepted

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Reviews (178) for Shelley Lynn Martin, PA

Overall
4.7*
averageRating metric
4.6
Time Care Provider spent with Patient
4.6
Provider showed concern
4.6
Provider included you in decisions
4.6
Rate provider 0-10
4.7
Friendliness/Courtesy of Care Provider

Patient Comments**

4.8 Mar 3, 2025 Shellie was very concerned and as she made suggestions she would explain in detail. She checked my medications and told me not to take anything that would cause problems. She recommended pain patches for my hurting back.
4.8 Feb 26, 2025 I had and excellent experience with the Dr..
5.0 Feb 23, 2025 Very thoughtful, responsive, professional, knowledgeable, friendly.
5.0 Feb 21, 2025 Very professional and able to help me
5.0 Feb 21, 2025 Asked probing questionsListened carefully
4.8 Feb 18, 2025 On time, explained things very well and answered all of my questions.
5.0 Feb 18, 2025 She was knowledgeable, helpful and friendly.
5.0 Feb 17, 2025 She was concerned about me, helpful, and listened to me.
5.0 Feb 16, 2025 Kind. Helpful. Understanding. Saved me on a Saturday morning.
5.0 Feb 15, 2025 Shelley was very professional and provided me with several courses of action to pursue for pain management.
5.0 Feb 15, 2025 Just very easy to speak with, quickly understood my issue
5.0 Feb 13, 2025 Shelley was prompt, thorough and explained her decisions about my care in a very understandable manner.
5.0 Feb 8, 2025 Professional, courteous, empathetic
5.0 Feb 4, 2025 She listened, went over my medications and explained them to me
5.0 Feb 4, 2025 She was really sweet and even though she couldn't prescribe me medicine, she helped calm my nerves about my health. That's worth a whole lot to me.
5.0 Jan 31, 2025 She listened to my chief complaints and was very helpful with finding possible treatments that may work.
3.7 Jan 30, 2025 She was a couple minutes late. I wasn't particularly impressed by her virtual bedside manner. She had a cold toned personality much of the virtual call. I don't think I'll use this virtual option again.
5.0 Jan 27, 2025 I was sorry I couldn't get the visual part if the meeting going on but was grateful for her attempts and calling me. She listened to how I was feeling , I gave her my symptoms and she diagnosed me. Unfortunately it's a viral illness and I just have to work it out in time. She asked that I call back in 3 to 4 days if still not feeling well.
5.0 Jan 23, 2025 Couldn't have been more pleased.
5.0 Jan 22, 2025 She was very attentive and helped with my issue.
5.0 Jan 18, 2025 Caring and intuitive with a calm composure that help put mom at ease
5.0 Jan 17, 2025 She was ready for me, had read my chart, and had an idea of what my problem was.
5.0 Jan 10, 2025 Listened to and addressed my concerns. Reviewed the prescribed medications with me.
5.0 Jan 4, 2025 Listened well. Asked pertinent questions and met all of the CMS criteria to justify a telehealth visit.
5.0 Jan 4, 2025 Kind, professional, promptly able to prescribe medication
5.0 Jan 4, 2025 She listened. Asked questions and I felt she cared.
4.1 Jan 3, 2025 She was polite, thorough and took the time to listen to my concerns.
5.0 Jan 2, 2025 Asked what my problem was that prompted the call. Was very professional an listened to my concerns.
5.0 Jan 2, 2025 She was personable and easy to talk to, especially considering the reason for this visit was personal.
5.0 Dec 31, 2024 Listened well to the issue and thought first before answering
5.0 Dec 27, 2024 Great listener and she seems to care about the patients
5.0 Dec 27, 2024 Listened to me. Understood when I talked about herbal remedies.
5.0 Dec 24, 2024 She was caring, professional & proactive!
5.0 Dec 24, 2024 I was impressed by how carefully she listened to how I described my symptoms, the follow up questions she asked, and her careful consideration of my responses. I also appreciated that she took the time to look up my medical history. She provided clear advice, and a solid treatment plan (confirmed by my sister who is a physician in another state). Finally, she provided recommendations for ensuring I could get in person treatment if needed this week without having to go to the emergency room or spend hours waiting at a walk-in urgent care clinic.
5.0 Dec 20, 2024 Very professional, knowledgeable
5.0 Dec 17, 2024 The video chat was very good. She was very understanding.
5.0 Dec 15, 2024 She was awesome!
4.8 Dec 15, 2024 Thorough and compassionate care
5.0 Dec 13, 2024 She was pleasant, thorough and took great care with listening to my concerns.
5.0 Dec 13, 2024 She was thorough and very helpful
4.6 Dec 12, 2024 Caring and thorough care
5.0 Dec 12, 2024 I was extremely pleased with the level of care and attentiveness I received. I am truly grateful she assisted me, especially when I was feeling very ill.
5.0 Dec 10, 2024 Provider was quick and thorough in providing advice and suggesting course of treatment.
5.0 Dec 7, 2024 She was very nice and helpful.
5.0 Dec 6, 2024 Super helpful
5.0 Dec 5, 2024 Very knowledgeable and gave me helpful information on what my options were.
4.8 Dec 3, 2024 Attentive, answered my questions
4.9 Dec 2, 2024 Shelley was very caring and answered all my questions.
5.0 Nov 29, 2024 I am feeling better!! She listened to me and was very nice and I am so glad you offer this service.
5.0 Nov 28, 2024 Listened to my health issue, made a quick diagnosis and ordered a prescription for a UTI. She was easy to talk to and I didn't feel rushed. My experience was good.
5.0 Nov 28, 2024 Listened well!
5.0 Nov 26, 2024 Very helpful and kind. Referred me to the urgent clinic.
5.0 Nov 24, 2024 Very knowledgeable and quickly solved the issue.
5.0 Nov 23, 2024 It was my first time to use the video system and Shelley Martin provided exceptional care. She carefully listened to my symptoms and asked me questions and then explained my condition. She also called in medication for me. I would definitely use a video visit again. Hopefully all providers are as thorough and attentive as Shelley.
5.0 Nov 23, 2024 She's an excellent doctor very caring listened and I liked her alot
5.0 Nov 17, 2024 She was warm and welcoming.
5.0 Nov 15, 2024 Was very kind and listened to our concerns
5.0 Nov 14, 2024 So sweet and caring. Really easy to talk too
5.0 Nov 12, 2024 So easy to talk with, really appreciated her common sense approach and thorough questions.
5.0 Nov 12, 2024 Very professional she listened
4.9 Nov 9, 2024 Friendly professional
5.0 Nov 9, 2024 Listened well and made the experience relaxing
5.0 Nov 9, 2024 Professional and knowledgeable
4.9 Oct 30, 2024 Very personable.
5.0 Oct 26, 2024 She was great it's been a very long time since I've had a sinus infection she was very helpful got me what I needed.
5.0 Oct 24, 2024 Very thorough and informative

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.