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Use My Healthcare

Not feeling well? BSW has the resources to help you get the care you need so you can get, and stay healthy.

  • The Basics

    We give you and your family access to a variety of care options so you can speak with a doctor and get the treatment you need.

    What to Do

    Review your medical coverage

    Before you see a provider, understand how your medical coverage works and what you will pay for services.

    Go to medical plan page

    Find a Tier 1 provider

    Use a Tier 1 BSW Premier HMO provider to save money. Click the links below or call the Baylor Scott & White Health Plan and follow the prompts for HealthAccess to be connected with a provider or visit the BSWHP portal to find a provider near you:

    Call BSWHP at 844.843.3229

    Search online

    Get care through an eVisit

    Complete a short questionnaire about your symptoms via the MyBSWHealth app. A BSW provider will respond with a treatment plan in less than an hour.

    Start your eVisit now

    Schedule a video visit

    Visit face-to-face with a doctor from any camera-enabled device. Video Visits are available seven days a week from 8 a.m. to 8 p.m. from the comfort of your home.

    Schedule a video visit

    Find a BSW pharmacy

    Choose from more than 30 outpatient pharmacies, a dedicated specialty pharmacy, 24/7 kiosks or our nationwide contracted network. You can use the MyBSWHealth app to refill and manage prescriptions.

    Remember, BSW pharmacies will save you money:

    • 90-day supply of prescriptions for only two copays, either in-store or through mail order
    • 20% discount on over-the-counter medications with your badge

    Find a BSW pharmacy near you

    Helpful Resources

    Discover how you can use tax-free savings accounts to pay for eligible expenses

    Go now

    Explore your medical plan

    Go now

    Learn how our network tiers work in a short video

    Watch now

    This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

    Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.

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