Virtual Care
Virtual care from the comfort of your home
Virtual care, also known as telehealth, gives you access to high-quality, convenient care from Baylor Scott & White providers you trust, 24 hours a day. From your smartphone, tablet or computer, MyBSWHealth allows you to schedule online doctor appointments, get virtual care via video or eVisit, send private messages to your providers and get quick answers to pressing health questions—all on your schedule.
Benefits of telehealth
Virtual care, also called telehealth or telemedicine, gives you access to a healthcare provider without having to travel to their office. You can do virtual visits at home, work, a loved one’s house or any other stationary location with Wi-Fi or a cell signal.
Virtual care is not only convenient, but it also:
- Allows you to see a provider without having to take time off work
- Helps you avoid childcare and elder care issues
- May cost less than an office visit, depending on the type of virtual care you use
- Prevents the spread of illness while sitting in a waiting room
- Saves you travel time and expense
Comprehensive services
You can use virtual care for dozens of reasons, including treatment for an illness, a prescription refill, help to manage a chronic condition, and more.
Choose the care option that’s right for you
Care can be available where you need it. Baylor Scott & White Health offers several virtual care services, including 24/7 options.
24/7 eVisit
Answer a few questions to get a treatment plan within one hour — no appointment needed.
- Cold, flu, COVID-19, allergies or sinus issues
- Common adult female issues
- Common eye and mouth problems
- Stomach problems
- Skin and nail problems
Cost: $40 per visit (estimated)
Hours: Available 24/7
Wait time: Begin 5-10 min questionnaire, response within 1 hour
Account required: Yes
24/7 Video visit
See and speak to an on-call provider at your convenience using any camera-enabled device, anytime.
- Cold, flu, or sinus issues
- Upset stomach
- Headache
- Minor aches and pains
- Rashes
Cost: Varies by insurance network
Hours: Available 24/7
Wait time: Approximately 60-90 min wait for 15 min (avg.) length of visit
Account required: Yes
Virtual doctor visit
Connect with your doctor or specialist from the comfort of home, using a phone, tablet or computer.
- Good for routine/follow-up appointments
- Address health concerns that don’t require a physical exam
- Discuss symptoms or chronic conditions
- Prescriptions and refills
- Answers to questions about ongoing care
Cost: Varies by insurance network
Hours: Varies on provider schedule or availablity
Wait time: Varies on provider schedule or availablity
Account required: Yes
Sign up for MyBSWHealth
Have you signed up? Even if this is your first visit with us, you can create a MyBSWHealth account to start making online doctor appointments using one of three easy options.
Not feeling well? Check your symptoms with our online symptom checker.
Our Symptom Checker is designed to help you make better decisions about what level of medical care (if any) is needed.