Baylor Scott & White Medical Center – Pflugerville has embarked on a multi-phase construction and renovation project. To ensure on-time arrival for your appointment, please allow for extra time to park in the event parking has been affected/reconfigured by construction. Check for updates here before your next visit to campus.
BSW Medical Center – Pflugerville Facility Photo 2019.jpg

Your healthcare in Pflugerville

Baylor Scott & White Medical Center – Pflugerville offers 24/7 emergency services, primary care, imaging/radiology, surgical services—including bariatric weight loss surgery, orthopedic surgery—and gastroenterology in a conveniently located, modern hospital. From allergies and flu symptoms to broken bones and adult and pediatric surgery, we’re here to help our Pflugerville neighbors, friends and family get back to Better.

Baylor Scott & White Medical Center – Pflugerville has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. 

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Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  
  • Allergy and immunology

    Allergy and immunology

    Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

    • Allergies
    • Allergic reactions to insect stings 
    • Asthma
    • Chronic cough
    • Drug allergies
    • Eczema (atopic dermatitis)
    • Food allergies
    • Hives (urticaria)
    • Recurring infections
    • Rhinitis

    Read more about allergy and immunology care
  • Bariatric surgery

    Bariatric surgery

    At Baylor Scott & White Medical Center – Pflugerville, we offer two minimally invasive bariatric surgical procedures to qualifying patients weighing at least 100 pounds more than their ideal body weight.

    Laparoscopic Roux-en-Y Gastric Bypass
    The current standard by which other weight-loss operations are measured. In this procedure, a small stomach pouch is created that bypasses a portion of the small intestine. This restricts the amount of food you can eat and the calories your body can absorb.

    Laparoscopic Vertical Sleeve Gastrectomy
    In this procedure, the surgeon removes a large portion of your stomach. The smaller stomach limits the amount of food you can eat by making you feel full after eating small meals.

    For more information, please call 512.654.6500.

    Download our bariatric surgery guide

    Learn more about bariatric surgery

  • Dermatology

    Dermatology

    Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

    • Acne
    • Actinic keratosis
    • Dermatitis
    • Eczema
    • Psoriasis
    • Rosacea
    • Skin cancer
    • Skin infections
    • Warts

    Read more about our dermatology services
  • Diabetes care

    Diabetes care

    Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

    • Endocrinology to manage condition
    • Nutrition management
    • Cardiology and pulmonology for heart and lung care
    • Neuroscience for care of the nervous system 
    • Nephrology for kidney care
    • Ophthalmology to prevent vision loss
    • Orthopedics, physical medicine, and rehabilitation
    • Podiatry

    Learn more about diabetes care
  • Digestive diseases

    Digestive diseases

    Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.

    Example services and procedures we offer include:

    • Abdominal and endoscopic ultrasound
    • Colonoscopy
    • Endoscopic retrograde cholangiopancreatography (ERCP)
    • Evaluation of liver transplant candidates
    • Percutaneous liver biopsy
    • Placement of external feeding tubes (gastrostomy)
    • Treatment of pancreatic diseases

    Common digestive diseases we treat include:

    • Acid reflux
    • Crohn's disease
    • Colon polyps
    • Liver diseases
    • C. diff
    • Gastroesophageal reflux disease (GERD)
    • Heartburn
    • Hepatitis
    • Irritable bowel syndrome (IBS)
    • Swallowing disorders

    Read more about our digestive disease services
  • Emergency care

    Emergency care

    Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

    • Allergic reaction (hives, swelling)
    • Animal, snake, or human bites 
    • Broken bones 
    • Blue or purple color to lips, skin, or nail beds 
    • Chest or stomach pain or pressure 
    • Coughing up blood
    • Difficulty breathing 
    • Fainting
    • Heart attack
    • Puncture wounds 
    • Seizure
    • Severe bleeding or bleeding that does not stop with direct pressure
    • Severe burns or burns on the face 
    • Severe pain or loss of motion or sensation anywhere in the body
    • Shortness of breath
    • Stroke
    • Sudden dizziness, weakness, or change in vision
    • Trauma
    • Trouble breathing, swallowing or wheezing 

    If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

    Learn more about emergency care
  • Endocrinology

    Endocrinology

    Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

    Conditions we treat include, but not limited to:

    • Diabetes
    • High blood cholesterol and triglycerides
    • Obesity
    • Osteoporosis
    • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
    • Parathyroid gland disorders
    • Pituitary and adrenal disorders
    • Thyroid gland disorders

    Some procedures and tests we offer include:

    • Bone density testing
    • Continuous glucose monitoring
    • Insulin pump therapy
    • Thyroid fine needle biopsies and ultrasound

    Read more about our endocrinology services
  • Foot care

    Foot care

    Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

    • Ankle sprains
    • Athlete's foot
    • Bunions
    • Flat feet
    • Fractures
    • Hammertoes
    • Heel pain
    • Infections
    • Ingrown nails
    • Neuromas
    • Tendon injuries and ruptures
    • Wounds 

    Read more about foot care
  • Heart & Vascular Institute

    Heart & Vascular Institute

    Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

    We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

    Our services include:

    • Cardiac rehabilitation
    • Cardiology
    • Electrophysiology
    • Heart failure
    • Vascular care

    Learn more about the Heart & Vascular Institute
  • Imaging and radiology

    Imaging and radiology

    Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

    Services may* include:

    • Arthrography
    • Bone density measurement
    • Breast imaging
    • CT scan (including low-dose lung cancer CT screening)
    • Interventional radiology
    • MRI
    • Myelogram
    • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
    • Radioimmunotherapy
    • Ultrasound
    • Virtual colonoscopy
    • X-ray and fluoroscopy

    * Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

    Read more about our imaging and radiology services
  • Inpatient medicine and hospitalists

    Inpatient medicine and hospitalists

    Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

    Learn more about inpatient medicine
  • Mammogram and breast imaging

    Mammogram and breast imaging

    Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

    Read more about breast imaging
  • NeuroHealth Institute

    NeuroHealth Institute

    Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

    • Alzheimer's Disease
    • Lou Gehrig's Disease (ALS)
    • Brain aneurysm
    • Brain and spine tumors
    • Concussion
    • Dementia
    • Epilepsy
    • Essential tremors
    • Headache treatment
    • Hydrocephalus
    • Movement disorders
    • Multiple sclerosis
    • Neuromuscular disorders
    • Parkinson's Disease
    • Pituitary tumors
    • Stroke care
    • Skull base tumors
    • Traumatic brain injury

    Learn more about the NeuroHealth Institute
  • Orthopedics

    Orthopedics

    Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

    To help care for you, we provide:

    • Hand, elbow, wrist surgery
    • Hip, knee and shoulder replacement
    • Joint replacement
    • Neck, back, spine surgery
    • Total and partial joint replacement

    Learn more about orthopedics
  • Pharmacy

    Pharmacy

    The Baylor Scott & White Pharmacy is an outpatient/retail pharmacy located on the first floor of the medical center.  The pharmacy is open to the general public, and accepts most major insurances.

  • Pulmonology

    Pulmonology

    Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

    • Asthma
    • Acute and chronic pulmonary embolism
    • Bronchiectasis
    • Chronic obstructive pulmonary disease (COPD)
    • Cystic fibrosis
    • Emphysema
    • Fungal infections of the lung 
    • Granulomatous lung diseases
    • Hepatopulmonary syndrome
    • Interstitial lung disease
    • Lung cancer
    • Lung transplantation 
    • Pulmonary fibrosis
    • Pulmonary vascular disease 
    • Pulmonary hypertension
    • Pleurisy
    • Pneumonia
    • Sarcoidosis
    • Sleep disorders
    • Smoking cessation
    • Tuberculosis
    • Tuberculous and nontuberculous mycobacterial pulmonary disease

    Learn more about lung care
  • Surgical services

    Surgical services

    Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

    • Cardiothoracic surgery
    • Colon and rectal surgery
    • General surgery
    • Gynecological surgery
    • Head and neck surgery
    • Ophthalmic surgery
    • Orthopedic surgery
    • Pediatric surgery
    • Plastic surgery
    • Podiatric medicine and surgery
    • Robotic surgery
    • Surgical oncology 
    • Urologic surgery
    • Vascular surgery
    • Weight-loss surgery

    Learn more about surgical services
  • Urology

    Urology

    Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

    Urinary-related:

    • Bladder disorders and cancer
    • Inability to control urination
    • Kidney disorders (including kidney stones)
    • Urethral disorders

    Related to male reproductive organs:

    • Erectile dysfunction
    • Infertility
    • Penile disorders and cancer
    • Prostate disorders and cancer
    • Sexually transmitted diseases (STDs)
    • Undescended testicles (cryptorchidism)

    Read more about our urology services
  • Women's health

    Women's health

    From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

    Services include:

    • Breast surgery
    • Gynecological surgery
    • Hormone replacement therapy
    • Mammography
    • Obstetrical care

    Learn more about our women's healthcare

Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

  • Allergies
  • Allergic reactions to insect stings 
  • Asthma
  • Chronic cough
  • Drug allergies
  • Eczema (atopic dermatitis)
  • Food allergies
  • Hives (urticaria)
  • Recurring infections
  • Rhinitis

Read more about allergy and immunology care

Bariatric surgery

At Baylor Scott & White Medical Center – Pflugerville, we offer two minimally invasive bariatric surgical procedures to qualifying patients weighing at least 100 pounds more than their ideal body weight.

Laparoscopic Roux-en-Y Gastric Bypass
The current standard by which other weight-loss operations are measured. In this procedure, a small stomach pouch is created that bypasses a portion of the small intestine. This restricts the amount of food you can eat and the calories your body can absorb.

Laparoscopic Vertical Sleeve Gastrectomy
In this procedure, the surgeon removes a large portion of your stomach. The smaller stomach limits the amount of food you can eat by making you feel full after eating small meals.

For more information, please call 512.654.6500.

Download our bariatric surgery guide

Learn more about bariatric surgery

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

  • Acne
  • Actinic keratosis
  • Dermatitis
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin cancer
  • Skin infections
  • Warts

Read more about our dermatology services

Diabetes care

Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

  • Endocrinology to manage condition
  • Nutrition management
  • Cardiology and pulmonology for heart and lung care
  • Neuroscience for care of the nervous system 
  • Nephrology for kidney care
  • Ophthalmology to prevent vision loss
  • Orthopedics, physical medicine, and rehabilitation
  • Podiatry

Learn more about diabetes care

Digestive diseases

Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.

Example services and procedures we offer include:

  • Abdominal and endoscopic ultrasound
  • Colonoscopy
  • Endoscopic retrograde cholangiopancreatography (ERCP)
  • Evaluation of liver transplant candidates
  • Percutaneous liver biopsy
  • Placement of external feeding tubes (gastrostomy)
  • Treatment of pancreatic diseases

Common digestive diseases we treat include:

  • Acid reflux
  • Crohn's disease
  • Colon polyps
  • Liver diseases
  • C. diff
  • Gastroesophageal reflux disease (GERD)
  • Heartburn
  • Hepatitis
  • Irritable bowel syndrome (IBS)
  • Swallowing disorders

Read more about our digestive disease services

Emergency care

Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

  • Allergic reaction (hives, swelling)
  • Animal, snake, or human bites 
  • Broken bones 
  • Blue or purple color to lips, skin, or nail beds 
  • Chest or stomach pain or pressure 
  • Coughing up blood
  • Difficulty breathing 
  • Fainting
  • Heart attack
  • Puncture wounds 
  • Seizure
  • Severe bleeding or bleeding that does not stop with direct pressure
  • Severe burns or burns on the face 
  • Severe pain or loss of motion or sensation anywhere in the body
  • Shortness of breath
  • Stroke
  • Sudden dizziness, weakness, or change in vision
  • Trauma
  • Trouble breathing, swallowing or wheezing 

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

Learn more about emergency care

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • High blood cholesterol and triglycerides
  • Obesity
  • Osteoporosis
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • Thyroid gland disorders

Some procedures and tests we offer include:

  • Bone density testing
  • Continuous glucose monitoring
  • Insulin pump therapy
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

Foot care

Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

  • Ankle sprains
  • Athlete's foot
  • Bunions
  • Flat feet
  • Fractures
  • Hammertoes
  • Heel pain
  • Infections
  • Ingrown nails
  • Neuromas
  • Tendon injuries and ruptures
  • Wounds 

Read more about foot care

Heart & Vascular Institute

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Learn more about the Heart & Vascular Institute

Imaging and radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

Services may* include:

  • Arthrography
  • Bone density measurement
  • Breast imaging
  • CT scan (including low-dose lung cancer CT screening)
  • Interventional radiology
  • MRI
  • Myelogram
  • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
  • Radioimmunotherapy
  • Ultrasound
  • Virtual colonoscopy
  • X-ray and fluoroscopy

* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

Read more about our imaging and radiology services

Inpatient medicine and hospitalists

Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

Learn more about inpatient medicine

Mammogram and breast imaging

Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

Read more about breast imaging

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand, elbow, wrist surgery
  • Hip, knee and shoulder replacement
  • Joint replacement
  • Neck, back, spine surgery
  • Total and partial joint replacement

Learn more about orthopedics

Pharmacy

The Baylor Scott & White Pharmacy is an outpatient/retail pharmacy located on the first floor of the medical center.  The pharmacy is open to the general public, and accepts most major insurances.

Pulmonology

Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

  • Asthma
  • Acute and chronic pulmonary embolism
  • Bronchiectasis
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Emphysema
  • Fungal infections of the lung 
  • Granulomatous lung diseases
  • Hepatopulmonary syndrome
  • Interstitial lung disease
  • Lung cancer
  • Lung transplantation 
  • Pulmonary fibrosis
  • Pulmonary vascular disease 
  • Pulmonary hypertension
  • Pleurisy
  • Pneumonia
  • Sarcoidosis
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis
  • Tuberculous and nontuberculous mycobacterial pulmonary disease

Learn more about lung care

Surgical services

Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

  • Cardiothoracic surgery
  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Head and neck surgery
  • Ophthalmic surgery
  • Orthopedic surgery
  • Pediatric surgery
  • Plastic surgery
  • Podiatric medicine and surgery
  • Robotic surgery
  • Surgical oncology 
  • Urologic surgery
  • Vascular surgery
  • Weight-loss surgery

Learn more about surgical services

Urology

Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

Urinary-related:

  • Bladder disorders and cancer
  • Inability to control urination
  • Kidney disorders (including kidney stones)
  • Urethral disorders

Related to male reproductive organs:

  • Erectile dysfunction
  • Infertility
  • Penile disorders and cancer
  • Prostate disorders and cancer
  • Sexually transmitted diseases (STDs)
  • Undescended testicles (cryptorchidism)

Read more about our urology services

Women's health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Hormone replacement therapy
  • Mammography
  • Obstetrical care

Learn more about our women's healthcare

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (5)
    Aetna Medicare Value Plan (HMO)
    Aetna Medicare Prime Plan (HMO)
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    HMO
    Aetna Medicare Eagle II (PPO)
  • Baylor Scott & White Health Plan - (27)
    2023 BSW Employee Network (SEQA & EQA)
    BSW Extended PPO
    RightCare STAR Medicaid Network
    2023 BSW Employee Network (PPO & HSA)
    BSWH Employee Network (SEQA & EQA)
    BSWH Employee Network Premium (PPO)/ HDHP
    BSW Access PPO
    BSW Plus HMO-Group
    BSW Preferred PPO Network
    PPO Network-Group
    Pyco Industries Employee Plan
    BSW SeniorCare Advantage HMO
    BSW Preferred HMO Network - Group
    BSW Plus PPO-Group
    McLane Group Network
    EPO Network-Individual/Family
    HMO Network-Individual/Family
    BSW Premier HMO-Group
    HMO Network-Group
    BSW Solutions PPO
    BSW Plus HMO-Individual/Family
    BSW Preferred HMO - Individual Marketplace
    BSW Premier HMO-Individual/Family
    Covenant Preferred HMO
    BSW SeniorCare Advantage PPO
    BSW Plus PPO-Individual/Family
    BSW Premier PPO
  • Blue Cross Blue Shield - (15)
    TRS-Care Standard
    TRS-ActiveCare Primary+
    Blue Advantage - Bronze
    Blue Advantage - Gold
    Federal Standard Option
    Consumer Directed HealthSelect
    Blue Cross Medicare Advantage (HMO)
    Blue Cross Group Medicare Advantage (PPO)
    STAR Kids
    Blue Advantage Plus - Gold
    TRS-ActiveCare Primary
    Blue Advantage - Silver
    HealthSelect
    Federal Basic Option
    Blue Advantage Plus - Bronze
  • Cigna - (9)
    Cigna Medicare Advantage
    Open Access Plus In-Network
    LocalPlus In-Network
    Open Access
    Cigna HealthSpring
    Point of Service Open Access
    LocalPlus
    Open Access Plus
    Choice Fund
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • FirstCare Health Plans - (1)
    FirstCare Select Plus HMO Network
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • HealthSmart - (2)
    Accel Network
    Preferred Network
  • Humana - (12)
    Humana Honor (PPO)
    HumanaChoice (PPO)
    ChoiceCare
    Humana Gold Plus SNP-DE (HMO D-SNP)
    HMO
    Humana Gold Plus (HMO)
    Humana Gold Choice (PFFS)
    Humana Preferred
    National POS
    Humana USAA Honor with Rx (PPO)
    PPO
    HumanaChoice (Regional PPO)
  • Independent Medical Systems - (1)
    IMS Network
  • Nebraska Furniture Mart - (3)
    Onyx
    Emerald
    Pearl
  • PHCS Network - (1)
    PHCS Primary PPO
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (3)
    CHIP
    CHIP Perinate
    STAR
  • Superior HealthPlan - (2)
    STAR
    STAR+PLUS
  • Tricare - (2)
    Extra
    Select
  • TriWest HealthCare - (1)
    Community Care Network
  • United HealthCare - (17)
    Nexus ACO - Open Access
    Nexus ACO - Referral Required
    Options
    UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    All Savers
    Core Essential
    Core
    Charter Plus
    Charter Balanced
    Charter
    STAR
    Surest
    UnitedHealthcare Group Medicare Advantage (PPO)
    Navigate Plus
    Select Plus
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    CHIP
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Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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More helpful information

​​​​​​​​​​​​​Here's more information to help with your visit to our campus.
  • Community involvement

    Community involvement

    We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.

    View our community benefit report
  • Dining options

    Dining options

    Café

    • Monday-Friday: 7:00 AM - 1:30 PM
    • The café offers a wide variety of hot and cold meals, snacks and drinks
    • Self-service checkout is available 24/7
    • Accepts cash and/or credit cards
  • Estimate your cost of care

    Estimate your cost of care

    Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

    Estimate your cost of care
  • Medical records

    Medical records

    You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

    Request your records
  • Recognize an employee

    Recognize an employee

    Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

    Nominate an employee
  • Volunteer with us

    Volunteer with us

    We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

    Become a volunteer

Community involvement

We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.

View our community benefit report

Dining options

Café

  • Monday-Friday: 7:00 AM - 1:30 PM
  • The café offers a wide variety of hot and cold meals, snacks and drinks
  • Self-service checkout is available 24/7
  • Accepts cash and/or credit cards

Estimate your cost of care

Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

Estimate your cost of care

Medical records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Request your records

Recognize an employee

Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

Nominate an employee

Volunteer with us

We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

Become a volunteer